I would highly recommend James to anyone looking for a home in the Amarillo area. He is a true…read moreprofessional. He was always prompt, engaged, and a gentleman. His experience and vast knowledge of the market was very evident in every interaction with him. The sale of our home was a little challenging to to the topography of our lot but James got it done. His social media presence as well as the pictures that he took were pretty stellar. He was always upfront with us And very transparent. I really appreciate the efforts that he went to advocate for my wife and I.

My boyfriend and I had toyed with the idea of purchasing a home for a while. We both had no idea…read morewhat we were doing. I decided to call on Rheannon to shed some light on our house buying situation. Not only did she go above and beyond in finding us our dream home, she hooked us up with a lending agent that bent over backwards with our financial situation so that we could get the deal possible for us. She is detail oriented, organized, and most of all eager to find you the home of your dreams. I cannot begin to describe what she has done for us. She wasn't just a realtor, but a true friend invested in our future. 10/10 would definitely recommend her for all of your home buying needs.

Poor to NO communication. More interested in their rentals than helping buyers/sellers. Would…read morenot recommend this company or their realtor David.

David Davenport did a fantastic job selling my townhouse. Highly recommend Assist To Sell! Thanks…read moreso much guys!

Mitzi is an amazing agent! As buyers new to the area, she patiently answered all of our questions…read moreto find the perfect home for us and ensure the closing went smoothly and quickly! She kept us up to date on everything and provided excellent service throughout the buying process! We are so thankful we met Mitzi!

Mitzi Wade is an excellent real estate agent. As a buyer, she worked hard to help me navigate the…read moreseller's market in Amarillo at the time I was looking for my own place. It took 10 weeks and 4 offers, but I'm finally in my dream home. She was always looking out for my interests. I appreciated her experience, knowledge, and genuine interest in getting the best outcome for me. Some examples of how she helped me: The very first time I talked to her, she found a super special property that exactly matched what I had described for her. There were 17 offers on this property, and Mitzi gave me really good guidance on making my offer attractive, but not so attractive that I over-payed. When I was out of town, she helped me get an offer in on a real gem that went fast. Mitzi went over the top by picking up and dropping off a mature, experienced friend of mine to see the property. Based on my friend's feedback and Mitzi being so pro-active, I made the right offer at the right time on this property. When Mitzi was out of town for a real estate conference, she put me in contact with another stellar agent to help me. The two of them worked together, and they helped me get my dream house. I strongly recommend Mitzi. I will use her again. I give her 6 out of 5 stars!

Dana is a solid realtor. She definitely looks out for her clients. She can be counted on to stay…read moreon top of things. Highly recommend.

I originally left a negative review after a very disappointing warranty walkthrough experience. The…read moreconcerns I raised left me frustrated, angry, and feeling unheard. However, after escalating my concerns, Betenbough's leadership team personally stepped in. General Manager Bryan Watson remained engaged throughout the process, Vice President Corey Lusk personally called me to discuss my concerns, and President Cal Zant took the time to respond directly as well. While the original experience was not what I expected, I believe true leadership is demonstrated by what happens after a mistake is made. Bryan, Corey, and Cal did not ignore the situation. They listened, took ownership, remained engaged, and worked to rebuild trust. As a veteran and former leader myself, I respect accountability when I see it. I wanted to acknowledge the professionalism, responsiveness, and leadership shown by Betenbough's leadership team. Their willingness to listen and engage directly made a lasting impression on me and is the reason I am updating my review. I also want to make it clear that my opinion of the home-buying process has never changed. Courtney, Brandon, and Brenda were outstanding from start to finish. They were professional, responsive, and a pleasure to work with throughout the entire purchasing process. My frustrations were centered on the warranty experience, not the people who helped us purchase our home. They represented Betenbough Homes exceptionally well, and I remain grateful for everything they did for my wife and me. Thank you to Bryan, Corey, Cal, Courtney, Brandon, and Brenda for your professionalism and for demonstrating what leadership and customer service should look like.

THE WORST!!! DO NOT BUY A HOME FROM THESE PEOPLE. We have had one problem after another. "Half ass"…read moreis all you can say. NOTHING is done well. Beauty isn't everything! You'll rue the day you paid them for a home.

I have been a resident for almost 4 years. There has been great improvement with the change in…read moremanagement. The new property manager, Angelica and the assistant manager, Josh are very pleasant, professional and attentive. Work orders are addressed in a timely manor and the maintenance crew are top notch. The grounds are well maintained and the location is very convenient for shopping, banking, church, pharmacy and close to all Amarillo Hospitals in addition to TX Tech School of Pharmacy. They will offer a discount to TX Tech students and healthcare workers. I would highly recommend Quailcreek Creek Apts.

I'm going to start this review off by saying that the information I am providing, I am doing so in…read moreas subjective of a manner as possible. At the point and time that I am writing this, I neither gain nor lose anything from this review. It is solely for the purpose of informing others of my experiences. I was a resident of Quail Creek apartments for 18 months and moved out November of 2015. I had quite a few issues during the time I was a resident of the apartment complex. These spanned from mild nuisances to, what I believe, life threatening. The response of management during these events was--to say the least--disconcerting. The first issue that I had with the apartment occurred within the first 2 or 3 months after moving in. My upstairs neighbor had an issue with a backed up toilet that resulted in the flooding of her bathroom and bedroom that resulted in the flooding of my downstairs unit, completely ruining my bed, ceiling, and a few electronics. I am completely aware that issues such as the one mentioned above are not the responsibility of the apartment complex to fix--as long as they aren't responsible due to negligence. The issue with the apartment management arose when I spoke to the neighbors and was made aware that they had contacted the office about the situation multiple times and had told them that they were unable to discontinue water flow to the toilet due to a rusted key being on the toilet's water valve. The office decided to treat the situation as a non-emergency and took their time addressing the situation (something that was confirmed by their maintenance man at the time.) Upon requesting financial compensation to deal with the damages, the office manager decided that the appropriate response was to scream at me at told me "not to be coming into [her] office, and telling [her] how to do her job." We were able to recover damages for the items mentioned directly from our neighbors, but were informed by management that if they refused and we tried to sue them for damages, she'd evict both us and our neighbors. The second major issue that I experienced at Quail Creek occurred during the winter months of 2015. On the night of the largest snow fall Amarillo experienced that year, the dead bolt lock in the door to the apartment complex broke and in essence had my roommate and myself locked. Having residents locked within their apartments in itself is a major safety issue that should have been addressed, but on top of that were the facts that we had a fire burning in the apartment, had school to attend to early the next morning, and that one of the residents of the apartment had an injured leg and therefore practically had no safe way of evacuating the building upon emergency. Upon contacting the emergency number I was once again addressed by the manager in a very aggressive manner "I'm not having maintenance come out to let you out of your apartment", and was told that making it to my attendance mandatory classes was my own problem and that if I really wanted to I could "climb out a window." (We found out later that year during spring that all of the windows had been sloppily painted shut the previous summer and they took about 15 minutes of prying and using a paint scraper to separate before they could actually be opened.) The final major issue ended up being the final straw, and is the main reason I decided to move apartment complexes. After having returned from a trip outside of the city I came home to a kitchen sink that was backing up due to a backup in one of our neighbors' apartments. It was a Sunday night so I decided to wait until Monday morning to go talk to Cindy (manager) about it. She sent maintenance out to try and snake it but they were unable to. By the time the maintenance man and his superior returned the next day, the sink was almost completely full of thick, greasy, malodorous black fluid. They attempted to use a larger snake to no avail. They then proceeded to cut a hole in the sheet rock of the hallways closet and drill a hole into the PVC pipe, something that is illegal per city ordinance since they didn't have the appropriate permits. They still were not able to fix the problem through this hole though so they decided to go into the guest bathroom, and once they were working in there they took the pipes apart and spilled thick, malodorous black water all over the floor and wooden board of the cabinet. For those that don't know, black water is just a level above sewer water. It is water that has been stagnant in the pipes that urine, feces, and basically all dirty used water runs through. Not only did they spill black water all over the bathroom, but they tracked it all through the hallway and spilled it out into the lawn with complete disregard for the health issues this could lead to.

Buying my home was the easiest and best thing we ever did fir our family. So many beautiful homes…read moreand amongst them all was my dream home. The staff was amazing especially Porshe Gray who helped get us into our home where we have made so many wonderful memories. Porshe helped in answering all of our questions, with it being our first home there were MANY questions and she was very nice and helpful. Thanks again Oakwood Homes and Porshe Gray!!!