Pam is an amazing realtor. We chose her to sell our home because of all the skills she brings to…read morethe table. My wife was terminally ill, and I did not have the time to prep our home for sale. Pam was not only able to provide quality contractors, but she advised us on what decor we should use to best position our home for sale. Because she did such a great job selling our home, we used her to purchase our new home. It wasn't until we were looking at prospective homes that we were able to see what a huge difference Pam's skills made in our sale--some of the homes we looked at won't be selling any time soon. The bottom line is if you are selling one of your largest investments it's best to use someone like Pam who sells fifty or so homes a year as opposed to your cousin who sells only five--Quality Matters.

Committed! When deciding how to sum the sale of house, the only fitting word was committed. I'm…read morein the military and have been stationed outside of the local area for 9 years. My wife and I contacted Pam three years ago when deciding that we wanted to sell our house. Over the next three years while embarking on a complete remodel of the entire house, including a complete rewiring to bring up to code, Pam stayed committed to ensure we were receiving the best service from the best contractors at the best price. Pam is committed to not just make a sale, but to make a life-long client, but most importantly...a treasured friend! Most other realtors would have broken ties long ago. Not Pam. She worked to get the house listed for top dollar and then it sold for even more than the listing price! In just four days from the listing, she showed the house 8-10 times and had three buyers making offers. We entered contract in six days and exactly 35 days from listing, we closed on the house for $8,500 more than listing! If you choose any other realtor in the Pensacola area, you may buy a house and get a good deal, but I can guarantee that you will get the best house for the best deal from the best agent and make a best friend! No other agent is as committed to building life-long relationships through sales as Pam Heinold

I was matched with Paul Hostman from ERA Legacy in Pensacola through the Navy Federal Realty Plus…read morereferral program to purchase a home. Initially, Paul was responsive, promptly arranging viewings for homes we selected online. However, his service declined significantly after we submitted an offer. Paul failed to explain critical Florida-specific regulations regarding post-inspection repairs, particularly the dollar amount limitations for repair requests. Had we been informed, we would have structured our offer differently. We provided Paul with a prioritized list of repairs, but he included non-essential items and was vague in describing the repair expectations. Throughout the process, we received unclear responses about the status of repairs and no documentation, such as receipts or invoices, to confirm completion. Despite assurances that all repairs were done, our final walkthrough revealed that key issues, including an unsafe exterior deck and missing window caulking, were not addressed. The opposing agent pushed for an early closing, which we agreed to, trusting Paul's assurances. However, the promised caulking was never completed, and Paul stopped responding to our follow-ups. Regarding the deck, I offered to handle the labor if costs were covered, and Paul agreed, stating that if he couldn't get the other agent to cover the costs his brokerage would (ERA Legacy Realty). After submitting receipts for the work I completed, he never responded or followed through on reimbursement. Once the home closed, I was completely ghosted. Paul's lack of transparency, poor communication, and unfulfilled promises--seemingly to rush the closing--left us feeling misled and unsupported. I cannot recommend his services based on this experience. Two stars only because he did an ok job getting us access to homes we wanted to look at.

Terrible experience. We used this company sadly and after we wrote an honest and completely our OWN…read moreopinion and experience review ...they threatened to sue us...sent us cease and desist letters and did nothing but harass us. I made sure to report this company to USAA for what they did with letters and phone calls. Intimidation at its finest but no accountability for where they failed. It Was the worst experience with a realtor in our lives. Beware!!!!!!

Kelly Gary was our realtor who helped our daughter buy her first home. She has been phenomenal all…read morethe way through!! She has gone above and beyond any realtor that we have ever worked with. She responded to any questions immediately. She even got us insurance quotes. We have never had a realtor do that work for us other than give us an insurance agent to reach out to. She has been simply AMAZING!! Needless to say, we highly recommend her as a realtor if you are looking to buy or sell.

I highly recommend choosing Mr. John Kemf as your realtor…read more John is a very skilled and seasoned realtor. He will earn your business. John will take selling your home very serious and will give it 100%.

I was really disappointed with Deluna's management of an apartment I rented in Pensacola. The…read morecompany was poorly organized. As an example, I set up an automatic recurring bank payment to cover my monthly rent and, despite this, received notifications of delinquent rent on multiple occasions, informing me of late fees, etc. Deluna ultimately corrected these errors, but they didn't respond immediately. This sort of thing was stressful but only a minor inconvenience. My major complaint: at the end of my lease, Deluna withheld funds from my security deposit for cleaning fees. On the invoice, things like "light cleaning bathrooms/kitchen" were cited. In Florida, landlords aren't allowed to charge tenants for cleaning unless there is damage beyond normal wear and tear. There was no damage to the property, and they produced no evidence of damage. They simply billed me to cover their routine operating costs between tenants. This kind of unethical practice is too inconvenient and expensive for the average tenant to litigate in court. Deluna understands this, so I wouldn't expect future tenants' experiences to differ from mine. At the time of this review, there is a 5-star Yelp review of this business written by one of the co-owners, "Clayton H." This violates Yelp's terms of service, so I reported the review. Mr. H writes "Honest and proficient property management company! No extra hidden fees for owners or tenants!" This was clearly not my experience. What do you think the chances are that it'll be yours?

Amazing Property Management Company. Clayton and Desiree go above and beyond! I could not be more…read moresatisfied with their management of my condo on Airbnb on Navarre Beach. If I could give them higher than 5 stars I would! Look up my condo if you ever want to stay on the beach. Nothing but 5 stars on my property. Anchors Away on Navarre Beach!

We would like to give 10 stars of praise to our wonderful agent, Melissa!…read more If you are looking for a Realtor that will go above and beyond in every way- then look no further. It is simply not enough to say she worked very hard to make our real estate transaction as seamless as possible for us. She represented us as a buyers agent but she ended up doing all the work for the sellers agent as well. We knew from previous real estate deals this was not customary. Whatever commission she earned could never be enough. She spent Countless hours working on details that were not even her responsibility. But she did all this for us, just so we could get in our house. All the while knowing if she didn't do these things, they would never get done. You won't find a more knowledgeable and hard working agent than Melissa! She also protected us against making any bad decisions since we were buying our home sight unseen!