Bought our 2022 Keystone Columbus at Kris Willis RV. Sales staff was wonderful!! Robbie answered…read moreall our questions and spent time to educate us on RV's. Smooth sale and after our purchase I called them about a few things and they answered those questions as well. Would definitely buy from them again!! Owners were awesome as well!! Great people to deal with.

We had the BEST experience at Kris Willis RV thanks to Robbie, Haley, and Mark!…read more After speaking on the phone extensively with Robbie and Haley, we drove 12 hours from Florida to work with them instead of a local dealer. They had great pricing, they were incredibly honest, and willing to help us at every turn. The real selling point for me was when I had just returned from the local dealer and discussed extended service plans. The other dealer kept trying to convince me I needed $6,000 in service plans. When I asked specific questions and read over the actual service contracts line by line, I realized that - quite frankly - it was complete crap and barely covered anything (unless, of course, I happened to damage my RV due to an earthquake *eyeroll*). The next day I called Robbie to ask him what service plans they offer as a test (sorry Robbie, haha!). He passed with flying colors when he told me that they didn't endorse any extended warranty plans because the existing manufacture warranties cover quite a bit (as he explained the number of years on each part) and that most of the extended warrianties have odd terms and circumstances where they don't cover common occurrences. Yaaaaas! Exactly what I wanted to hear! When it came to the details of getting payment situated before we arrived, Haley was an absolute dream with which to work. She answered all of our questions in advance and was incredibly organized and efficient. I think the entire transaction took a total of five minutes when we finally arrived. (Not to mention, she provided EXCELLENT restaurant recommendations when we finally arrived in Dexter, Missouri.) Once we arrived at Kris Willis RV, Mark was incredibly helpful in teaching us the ins and outs of our new RV (even while contending with our two dogs who would not stop trying to cuddle with Mark the entire lesson). In addition to RV maintenance, he may secretly be a dog whisperer. On top of all of this, after our first night in a nearby campground we had a few questions and both Mark and a Robbie came to our campsite to help us out! WHAT SERVICE! Later that week, after they knew we were camping our way back to Florida, they called periodically to check in on us and make sure we didn't have any other questions. I can't imagine any other dealer going above and beyond like that! I can't say enough great things about Kris Willis RV and the amazing staff - especially Robbie, Haley, and Mark. It was such a good feeling to buy from you all, and I HIGHLY recommend anyone who is in the market for an RV give them a visit or a call!