Best treatment center i've ever been. The staff is incredible, groups as well. I loved the homemade…read moremeals and lunch outings. I've met some of my closest friends here who are people I will cherish forever. The property is stunning, management and the program director are some of the best people i've ever met. I cannot thank the people from Ai Pono enough because in them I have found true sustainable recovery. Dr. Anita Johnson bring life changing ways of thinking about tackling an eating disorder and has influenced my recovery so very much. Thank you to everyone at Ai Pono I will always be infinitely grateful for this center.

I want to begin by saying that I do not believe this is a bad place in any way. In fact, this has…read morebeen the most helpful place I've ever experienced. The staff here are among the kindest, most supportive people I've met. They were always willing to help, no matter the situation. I truly believe my experience does not reflect the staff as a whole. Today, I was administratively discharged. While I won't go into all the details due to the ongoing investigation, I need to express that I was deeply hurt by how one individual handled the situation. My concern lies not with the staff who work directly with residents--they were amazing--but with the higher-ups, particularly the director. I take full responsibility for my actions and acknowledge that there were aspects of the situation I could have handled better. However, I was told that my discharge stemmed from an "accusation" rather than the actual facts of the situation, which made me feel that the staff member's negligence wasn't adequately considered in the decision-making process. This left me feeling like the situation was handled unfairly. I'm not angry with the staff member whose actions contributed to the situation. I genuinely believe they acted with the best of intentions, even though there was miscommunication and misunderstandings. But during this ordeal, I was in shock and panic, and response I was given was completely unempathetic. She accused me of being untruthful, gave conflicting information to my parents, and took a very black-and-white approach to a situation that was far more complex. Her handling felt disorganized and dismissive, and I felt abandoned by leadership when I needed clarity, empathy, and support the most. One of the most disappointing aspects of this experience was the lack of transitional support. The higher-ups offered no assistance during my transition out of the program, leaving me feeling unsupported and unsure of what to do next. This program should have had a clear plan in place to help residents transition out in such difficult situations, but unfortunately, that was not the case. Despite everything, I cannot emphasize enough how incredible the rest of the staff were. They felt more like a family than an organization. For example, one staff member sat with me helping me make goodbye bracelets, providing emotional support during such a vulnerable moment. Another helped me pack up my things, offering both physical and emotional assistance. These acts of kindness meant the world to me. Luana, the head nurse, I will always love her she's --straightforward, professional, and always there when I needed support. Jesse, despite some misunderstandings, showed me compassion and understanding. Alexis, Emma, Lauren, and so many others consistently went ABOVE and BEYOND to offer me both emotional and physical support. The impact these staff members had on me is beyond words. They made me feel seen, heard, and truly cared for, and that support has been life-changing. Their empathy and kindness will always remain in my heart. Throughout my time here, I have grown and healed significantly, thanks to the amazing staff. My discharge doesn't change the fact that this program is full of caring, capable people who genuinely want to help others. Unfortunately, one person's actions overshadowed the incredible work done by everyone else here. The way the leadership handled this incident, combined with the lack of support during my transition, is an issue that needs to be addressed. I'm currently working on connecting with a therapist, since the higher-ups didn't offer me support in transitioning out of the program. But despite this, I'm incredibly grateful to the staff who stood by me and helped me through this difficult time. This program is extraordinary, and the people here are truly life-changing. I just hope that this experience can lead to positive changes, in leadership, so that future residents can receive the same level of care from leadership that I received from the all of the amazing staff and people who never gave up on me , thank you .