I had a great experience thank you to Tarra and Dr. BENJAMIN PETRE. I checked in online and pre…read morefilled all my Information and when I arrived they took my id and copay. I waited for about 10-15 minutes in the waiting room before being seen. There were about 10 people ahead of me so amazing timing on getting in. Once I got called tarra took me to my room immediately and got me started she asked all the right questions and had amazing bed side manner. She made sure I was taken care of and felt supported and comfortable. Dr. PETRE came in within a 5-10min time frame after I got them my X-rays he was polite laid back and ready to hear my issues and give me a potential solution. He asked me questions and broke down what my issue is in the simplest terms to make sure I was truly able to understand what was going on with my knee. He gave me two solutions and answered questions before I could ask them. Also amazing bed side manner I truly appreciate their assistance and help. The girl at the front desk I didn't get her name but she was very polite and friendly to all the patients. She made sure everyone's bad day turned good.

My experience with this office has been extremely disappointing due to the lack of professionalism,…read moreaccountability, communication, and patient follow-up. For weeks, I made multiple attempts to provide important information related to my upcoming procedure, including submitting my current medications exactly as instructed on the preparation paperwork. Despite leaving messages and following their process, I received no acknowledgment or timely response. For a medical office, this level of neglect and poor communication is unacceptable. When I finally called to follow up, instead of addressing my concerns professionally, the staff member I spoke with became defensive and combative regarding the office's failure to respond. The call ultimately ended with the phone being hung up on me. At no point was there any ownership, apology, or concern shown for the lack of patient communication. This experience has seriously impacted my confidence in this practice. Patient care does not begin and end with the procedure itself -- communication, professionalism, responsiveness, and accountability are equally important. Unfortunately, this office failed in all of those areas. I would strongly encourage anyone considering treatment here to carefully evaluate whether this is the level of patient care and professionalism they are comfortable with. Best, Ms. Perry

Dr. Jennifer Heidler-Gary came highly recommended by my wife's neurologist, and she absolutely…read morelived up to that recommendation. She was a pleasure to communicate with--kind, attentive, and incredibly thorough in explaining every aspect of my wife's testing. What stood out most was how thoughtfully she approached the situation. She made sure my wife felt comfortable and never self-conscious about her cognitive decline, which meant a great deal to us. Dr. Heidler-Gary was truly a breath of fresh air compared to many healthcare professionals today. We're very grateful for her care and compassion.

My Neurologist referrEd me to Dr. Heidler-Gary for a neurological testing assessment. Dr…read more Heidler-Gary provides a comfortable setting for a comprehensive evaluation. The evaluation was provided to my Neurologist in a timely manner. I would highly recommend Dr. Heidler-Gary.

Dr York Jordan is not "fast": she is through. She listens, offers suggestions as requested. Dana…read moreher assistant is also helpful and checks in with you if the Dr is running behind. The front office is always efficient. I have been a patient of Dr York Jordan's for many, many years. It has been an excellent relationship. I always feel like I am her most important Patient.

Dr. York-Jordan is on par with my previous doctor Dr. Sattin. Dr. Sattin went into another practice…read morethat required a substantial fee yearly that although she was an excellent physician, l was not willing to pay for me and my family. Anywhoo, Dr. York-Jordan was a pleasure to meet and l look forward to her providing my future care. Upon my first appointment with her, which was my annual physical, she had thoroughly read my medical records and discussed them with me as she proceeded with my exam. She was thorough and l did not feel as though she was rushing. She asked questions, as she was getting to know me as a new patient, and l in return, was asking her questions, which she readily answered. She is a physician that has made me feel secure in knowing l made a great choice, which can be a frustrating process for some. She is so good at what she does that she is no longer accepting new patients. Glad l got in!

i will preface that my experience with innovative is also based on the fact i was rejected from…read moreseeing my previous psychiatrist at another practice due to missing appointments. so this practice is kinda my saving grace. i have been going to my psych here for 3 ish years and she has been able to accommodate me on my needs when discussing treatment, even when i mentioned a medicine i am on now that she was a little hesitant about. additionally, the front desk has been very communicative with me when making refills or discussing other situations like when i needed a refill during an out of state trip. what i got out of this care is that when you put the effort into your own mental health, other people will too. just being on top of communication will save you a lot of strife.

Madison is wonderful! She truly listens, responds quickly, and makes me feel supported every step…read moreof the way. I always feel well cared for in her hands. The staff at Innovative Psychiatry are also fantastic--professional, kind, and always welcoming. From scheduling to follow-up, they make the whole experience smooth and supportive. I've recommended this office to numerous friends and family because of the outstanding care and compassion they provide.

I trust both Drs. Henderson and Dr. Rosenbaum completely. They provide exceptional and outstanding…read morecare from the first consult through ALL procedures (i've had several conducted by both physicians). And the post op care is also fantastic. These doctors provided both life enhancing and lifesaving neurosurgery procedures for me over many years. They are worth traveling to and waiting to see!

This doctor is great...until something goes wrong. Then you will discover he is great at hiding and…read morelying. ***From failing to tell your family that you were injured and didn't have the surgery, to claiming to not know the name of his associate (with whom he's done NUMEROUS cases with). *** Dr H will then send his wingman doctor in to try to explain away the mistake and try to charm his way out of you calling an attorney. I know for a fact this has happened to other patients who also have EDS. ***He knows of the problems but continues to work with this anesthesiologist and hospital. ***