I have been a client of CRA counseling for the last 11 years. The agency has been instrumental in…read morehelping me get back to me after the loss of my father in 2006 and the loss of my mother in 2016. I'm so grateful to Mrs Candice and her staff being there to help me heal.

Outstanding services. Very understanding and patient to client's needs. Staff is very professional…read moreand courteous. Friendly atmosphere. Very secure.

Cynthia is a phenomenal therapist. Very responsive to the patient needs. She listens and really…read morecares about her patients. Also, booking an appointment was super easy. 100% recommended!

I just left A Clean Start for driving improvement & the experience was amazing. The customer…read moreservice was very professional & I was treated like family from the second I stepped in the door, the pricing also was great compared to other places offering driving improvement

A Clean Start! Wow, I don't even know where to begin but I didn't want to leave!! As someone who…read morehas had bad experiences with previous therapists/counselors I've seen in the past, I was a bit hesitant to try another. But I've never been against therapy. I've always felt it was a good thing as long as you found someone who was easy to talk to and connect with. I've found it! I've found it with "A Clean Start" I met with Crystal and she was so peaceful. Her aura was just very pleasant and compassionate while still equally providing very direct perspective. Her spirit was comfortable. The entire process from scheduling, to speaking with the very pleasant and professional family who owns and operates a clean start was a pleasant and refreshing experience. If you're looking for any assistance with navigating I recommend you try A Clean Start because they care and it shows!

Now that I have graduated from physical therapy, I wanted to come back to further commend Physical…read moreTherapy Partners for being a great place of care. While the office is small, their staff are truly mighty. During my nine months in the program, I switched therapists and was then seen under Barbara Z. This switch (read: she) made all the difference. Not only is she the owner of the practice, but really a pioneer in some of the methods used during my care. As one of the very few places that accepts insurance, and will help you with billing if there is an insurance uh-oh, I truly want to see this practice survive. I highly recommend choosing this locally-owned biz over some of the bigger PT names out there!

I have been seen there for back and knee issues in the past 2 years. The therapists are universally…read morethoughtful, thorough, upbeat, encouraging, innovative, and firm but kind. I tried two other PT offices in the Columbia area and felt the care was impersonal and harsh. The therapists here really listened to my concerns at every visit. The front desk is also always warm and welcoming.

Great agency. They work well with staff and provide the best assistance to their clients.read more

Dr. Gondek is a very compassionate and effective therapeutic doctor and has temendously supported…read moreme, in my journey of recovery. I feel completely safe, comfortable and supported in helping to manage symptoms and have an action plan around next steps in recovery. She is very easy to talk to, an amazing listener, and advocate. I would highly recommend her to anyone who is struggling, relapsing, or working to maintain symptom management and recovery from eating disorders.

Poor reception quality and terrible communication…read more I called on 4/13/2026 to schedule a new patient appointment with Jennifer for physical therapy. My first impression was subpar. The front desk receptionist, a young man, seemed to be multitasking--and not well. I could hear him talking to a patient at the front desk to schedule their next appointment. Good thing nothing personal was discussed because I could hear everything! Her name, address, phone number and her next scheduled appointment date. Thankfully, I have no malice intentions but that's concerning. The receptionist was having a hard time juggling between addressing patients at the office and speaking with me to get my information. Eventually, I just hung up and waited 10+ minutes to call back. When I did, he apologized and continued to take my information down and schedule an appointment. I verified with him that they took my insurance because I saw on the website that they did. He said they did. We scheduled for 4/20/2026. I called back later just to make sure I made the appointment at the right location because I realized they had two locations. I scheduled for their route 40 location. On 4/17/2026, the day of my appointment, I received a call from Mark to verify my medical insurance information. I gave him the information for both my primary and secondary insurance. I suppose he ran my benefits to ensure they were active because we were on the line for a little while before he said everything was ok. He verified the location I would be meeting Jennifer on 4/20/2026 and we finished the call. On 4/20/2026, I received a call from Mark at 9:32am. He stated they didn't take my secondary insurance, despite it being on their website. He continued to say I could just pay the balance after my primary insurance was billed. I told him I was not paying a balance when BOTH of my insurance covers my medical care. I then mentioned how both of my insurances is listed on their website and they verified my insurance last week. Why didn't they tell me this when they took my insurance information before? I told him that they can just cancel my appointment if they won't bill my secondary insurance and I'll look elsewhere. He then proceeded to tell me he would verify with the provider then call me back. I told him I'd appreciate it. Almost an hour later, at 10:19am, I received a followup call from Mark saying they have to cancel my appointment. Mind you, my appointment was at 1:00pm. This has been a complete waste of my time. Completely unprofessional. I don't have this issue with any of my other providers. Be wary booking with this practice. I can't imagine how many people may have experienced billing issues with them. Transparency is important to me. Update: 4/21/2026 I received a follow up call from Revive about my experience. I presume they read my review. They called to "apologize for the miscommunication"--however, it felt more like gaslighting to me. They said Mark called TWICE on 4/17/2026. That is not true. He only called once to verify the insurance I provided on 4/13/2026 and to document my ID numbers. Revive claims Mark made notations that he called a second time and left a voicemail stating they don't take my secondary insurance. Either Revive is lying or Mark lied to cover himself. I never received a follow up call UNTIL 4/20/2026. Revive said they'll review their call records and I actually support this because they need to train their employees on handling matters like this more efficiently. Now I am concerned because Revive said Mark may have called the wrong number and left a voicemail elsewhere. That's very concerning. How often are employees calling the wrong numbers and leaving voicemails? Can't imagine the number of HIPPA violations that may have stemmed from these type of mistakes. This has been a very annoying waste of my time.

I have used Revive PT in the past, so I knew it was an excellent place to go for my rotator cuff…read moreissue. I have worked with several of the therapists--Jenn, Kathy, Rebecca, Heather and Jessi--and each time have been impressed with their skills and assessments. I appreciate the amount of one-to-one attention that is given by the PT assistants, the staff members who supervise the exercises, and the friendly atmosphere that is maintained at each visit. I highly recommend Revive to anyone who asks me about a high-quality group of professionals for therapy.