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    Kennedy Michael S MD

    5.0 (1 review)

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    11 years ago

    By far the most thorough, caring doctor I have seen. Super grateful I found him for my primary care doctor.

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    Jeffrey G Ogden, MD - Achieve Health - Orem Internal Medicine: Jeffrey Ogden, M.D. is a Board Certified Internal Medicine serving Orem, UT

    Jeffrey G Ogden, MD - Achieve Health

    2.4(12 reviews)
    2.8 mi

    absolute joke! grossly incompetent! this doctor needs to be sued! went there for years and never…read moregot diagnosed correctly till i just recently switched to another doctor. now i have irreversible damage to some of my joints and organs. listen to the other warnings and go somewhere else!

    I made an appointment to meet with Dr. Ogden to establish a patient relationship because my primary…read morecare physician retired. That was the biggest mistake ever. Dr. Ogden spent over an hour talking about how I should never get vitamin IVs and should drink Gatorade instead. He went on and on about his wife and told me that I was fat and should weigh 135 pounds. I am 57 years old, 5'2" and weigh 165 pounds. When I tried to tell him that I am very healthy he told me that many people tell him that they only eat a carrot but in reality, they clean out the fridge. It was bizarre. He told me that I needed to do lots of testing which all needed to be done at his clinic. He also took out a heart rate device that he said he purchased on Amazon for $30 and used it to determine that I had a normal heart rate. The next day I looked at the patient portal and was shocked to see his notes. He had diagnosed me with some serious conditions that I do not have. I made another appointment to let him know about the error, but he got offended and told me that if I didn't like it then I am welcome to never return. I did not return but the multiple false diagnosis will forever be on my medical record. I could be wrong but maybe he needed the diagnosis to justify to the insurance all the testing that he wanted me to have in his office. In my opinion, he has no idea about preventive health, and I would never trust him to give me any type of medical care.

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    Jeffrey G Ogden, MD - Achieve Health - Orem Internal Medicine: Jeffrey Ogden, M.D. is a Board Certified Internal Medicine serving Orem, UT

    Orem Internal Medicine: Jeffrey Ogden, M.D. is a Board Certified Internal Medicine serving Orem, UT

    Jeffrey G Ogden, MD - Achieve Health
    Jeffrey G Ogden, MD - Achieve Health

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    Intermountain Healthcare

    Intermountain Healthcare

    1.0(1 review)
    2.3 mi

    In December of 2019 I visited the Intermountain Healthcare emergency room. While in the care of the…read morestaff, doctors and nurses I spent over two hours in a private room with very few visits. When I was visited by the attending physician, Dr. Nelson, his demeanor was very unprofessional, confrontational, and distrustful. I was diagnosed bipolar 2 disorder in 2018 and was between residences for several months before I moved in with family in Provo, Utah. With no established medical care in a new, unfamiliar area, I felt I had no choice but to visit the ER due to extreme depression and to make sure I was able to stay on stabilizing medications. I visited the emergency room to get an emergency refill on a non-narcotic prescription I have taken for years that I have been told not to stop taking because of its life threatening side-effects. I recently acquired my medical records from my visit at Intermountain Healthcare. After careful review of the documents, I have found that Dr. Nelson lied about me on my medical records and his unprofessional behavior in the emergency room was discriminatory and based on a diagnosis that I do not have. I asked to have my Lamictal prescription refilled as it is necessary to maintaining my mental health. He put in my medical records that I hadn't been taking it and he "advised against restarting it". I had not stopped taking it. I needed a refill because I was almost out and having a very difficult time. He told me to stop taking a life saving medication cold turkey. If I had stopped taking it cold turkey as he suggested, I would have been even more depressed, psychotic, and would possibly have seizures as well. If anything, he should have referred me to a physician who could help or sent me to an emergency mental health hospital for acute care. Dr. Nelson is not a psychiatrist. In my chart, he wrote in an diagnosis for borderline personality disorder and claimed my behavior (being upset about not being able to have my life saving medication) was due to this disorder. He also claimed that I changed and fabricated my stories while I was there, implying in my chart that it was due to this disorder (one I do not have). I was not visited by a staff psychologist, social worker or other doctor who could have advised him on such a diagnosis. I have since received follow up care and I am feeling better. I don't have BPD. I have never been diagnosed with BPD. I have bipolar 2 disorder and OCD. His uninformed diagnosis reduced the quality of my care by other attending physicians and nurses. The treatment I received at the hands of Dr. Nelson left me feeling even worse than I had felt when I came in to the emergency room. He stated that I have BPD in these records and to my nurses to invalidate my feelings and reactions to what happened. This is blatant discrimination and disgusting behavior from a doctor. I am concerned about the other patients that Dr. Nelson is seeing. If he treated me with such unprofessionalism based on a diagnosis that had no basis, he most likely treats other patients the same way or even worse. *Copy of the complaint email I sent to Intermountain Healthcare I DO NOT recommend visiting this hospital. I especially do not recommend seeing Dr. Nelson.

    Revere Health

    Revere Health

    2.0(27 reviews)
    8.8 mi

    Find It First, Then Wait First things first: do not trust…read moreyour GPS. Enter the address and it will drop you in a residential neighborhood with no imaging center in sight. The correct location is on the west side of American Fork Hospital. Save yourself the confusion and look it up before you go. Once you find it, the facility is clean and the staff is nice. The space looks a little dated and could use some love, but nothing that affects the quality of care. Now for the part that will test your patience. I was called back immediately after arriving, which was a good sign. I changed into the gown, was walked to the area outside the MRI room, and then waited over 40 minutes before actually going in. Sitting in a hospital gown in a hallway for the better part of an hour is not a great experience. Go in with the right expectation and a fully charged phone for the wait.

    I am writing this review regarding the care my husband has received in the office and care of Dr…read more Nick Thomson, oncology. My husband was diagnosed with Mesothelioma in June of 2026. While he was in the hospital at Utah Valley Hospital in Provo, UT, he was seen by Dr. Thomson's nurse practitioner, Woody Palmer. Due to this encounter, we had a follow up appointment with Dr, Thomson. We went to the appt. Dr Thomson appeared to be thorough in his assessment and treatment plan of my husbands diagnosis. He was very quick to prescribe pain and managment drugs even though my husband wasn't having severe pain yet. We somewhat understood. We were still trying to wrap our heads around everything that was happening so fast in our worlds. When I asked about getting a 2nd opinion at Huntsman Cancer Institute, his demeanor changed. He was very quick to respond with, "Well I studied there and I can tell you this, they are more about their research than caring for you as a patient." That was his comment. We did go to Huntsman Cancer Institute. The dr. that we met with had reviewed the biopsy, Dr. Thomson's assessment and treatment plan and was in full agreement with his plan. The dr. was very gracious and up front with us about the treatment and ins. issues etc. He told us to go where we would pay the least because the treatment and care would likely be similar if not the same. After prayer and careful thought, we opted to stay with Dr. Thomson and his team because we felt we could get the treatment we needed quicker as we already had treatment 1 scheduled and we wanted to give Dr Thomson the benefit of the doubt and my husband liked the interaction and attentiveness he received from Woody in the hospital. In the time leading up to the 1st treatment, a lot was happening in my husband's body and with all these changes, we didn't know what was coming from what, what was the new normal to expect so we needed to have someone to reach out to. They told us they have a texting line that would be the easiest to reach the nurses and get the quickest response. We did not find this helpful as we were not able to reach them often and on the weekends it was terrible. Nobody to reach and they don't even work on Mondays so it was even a longer weekend. We ended up having to go to ER several times because we were not able to get our questions answered or resolved through their office. Again everything is new and a whole lot to process so we give them the benefit of the situations and figure we have to learn to live in this new age of AI bots and telephone systems of no real people. Each treatment is 3 weeks a part. We had the first treatment with no problem. You just go in their treatment room and their nurses give the treatment. The nurses were Kind but not super warm and friendly. The 2nd treatment comes, 1/2 way through they had to stop the treatment because my husband was having severe pain. The nurse reacted immediately and professionally. Within 20 minutes, the pain was reduced from 8-3 and the treatment was restarted. Shortly after restarting, Woody came in and explained that there is a serious situation in the calcium level in the blood draw done prior to the start of treatment 2. He said it is very serious and we need to go to the hospital. He said that they could give the medicine needed there in the office, but they couldn't because they would need to recheck it the following day which would be a Saturday and nobody would be in office to check it. We took him seriously and said that we would go to the VA emergency in SLC. Which we did and did spend 2 days in the hospital getting treated to bring it down. Here is my issue. In the time since July 31, the 2nd treatment. Nobody from Dr. Thomson's office has contacted us in any way. In the records that Woody wrote regarding the situation, he wrote in it that he would follow up. He has not. AND NOBODY ELSE FROM THIS OFFICE HAS EITHER. This IS unacceptable behaviour from any Dr. or their teams. My husband is,or should I say WAS now, their patient who had a serious medical situation happen in their office and they did not even CARE enough to check on him after the weekend nor up to today which is now 16 days past the situation. And Dr. Thomson had the audacity to tell us that another medical facility or dr. would not care as much as he or his team. I firmly felt from the beginning appt.that Dr. Thomson was more set on building his business but we wanted to give him the benefit of the doubt. Now there is no doubt. He surely is more about building his business. It is my feeling after all of this, that they felt that we were going to go to the VA and that they would lose our business, therefore, they were just going to wash their hands of us at this time. They did not say this, as they have not contacted us at all. IS THIS THE KIND OF CARE AND TREATMENT THAT YOU WANT IN ONE OF LIFE'S MOST VULNERABLE MOMENTS.

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    Revere Health
    Revere Health - Waiting room

    Waiting room

    Revere Health

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    Revere Health - This is the number she gave me to contact a manager.  However it is just the number to the lab.

    Revere Health

    1.7(127 reviews)
    2.3 mi

    This could be a 5 star review but Ms. Jackie with the sleep disorder unit was rude and difficult…read moreand therefore I refuse to give this place 5 stars. Parking was plentiful. We found the sleep disorder unit on the 2nd floor easily. Check in was easy breezy as I did the required registration process online prior. Waited roughly 10 min before being called back. Nurse asked a bunch of questions and then Dr. Staheli came in. He also asked a bunch of questions before agreeing to do the sleep study. After speaking with the doc he walked us to Ms. Jackie. Not sure if she was having a bad day, but she was rude and seemed bothered by doing a job and made us walk back up front to reception to get our insurance card scanned. The sweet gals told me they were so sorry that she made us walk back to the front and what an inconvenience when it could have been handled by Ms. Jackie. They scanned my card. Sent me back to Ms. Jackie, and then Ms. Jackie has the nerve to ask me to pull out my insurance card to verify the info! What?! After verifying the info matched she rudely told me a few dates that we could do the sleep study. I chose a date. She then told me I had to be back on a specific date fir the follow up with results. When I asked if my child needed to be present she said yes very rudely. I said well that date was her first day of school and I wouldn't let her miss it. She gave me the next date and said if you don't take this date you won't get your results for another 2 months after. Uh, ok, then give me the next date, she wrote it in a business card handed it to me and said expect a phone call from the sleep clinic a day before and don't be late. She turned back to her desk and we left, I do not look forward to dealing with her again, and I hope on our follow up I don't have to!!!

    I spent 45 minutes on hold last Thursday and was advised that my records would be sent by Monday…read more When I contacted my new provider today, they confirmed they have not received anything. I then spent over an hour on the phone trying to get an update. After finally using the callback feature, I was told that records requests can take up to two weeks and that my only option was to submit a request through the online portal. When I contacted the Medical Records department directly, I was again referred to the online portal and told that once a request is received, it typically takes 2-3 business days to process. The inconsistent timelines and lack of accountability are extremely frustrating. Every conversation results in being redirected to an online portal, with no one seemingly able to provide a clear status update or assistance. What has happened to customer service? Adding to my concerns, Revere Health recently experienced a data breach affecting approximately 10,800 patients through unauthorized access to patient information via a third-party payment platform. Given these circumstances, I am even more concerned about the handling and transfer of my medical records. At this point, I would appreciate a clear explanation of where my records request stands, when the records will be transmitted, and a direct point of contact who can take ownership of resolving this issue. The current process has been time-consuming, confusing, and unacceptable.

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    Revere Health
    Revere Health - Nurse Hannah Shirley at Revere Health Provo

    Nurse Hannah Shirley at Revere Health Provo

    Revere Health - Me, on the left with Chris F.

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    Me, on the left with Chris F.

    Kennedy Michael S MD - internalmed - Updated September 2026

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