My mother had had the misfortune of using this dry cleaners as with the other reveiw i do tend to only send the more expensive items of clothing to the cleaners.
The customers servcie is absolutley appalling and the lady called susan who one day is the assistant next day is the owner, needs to decide who she is , and then attend charm school and her idea of customer service is to abuse you in the shop and run after you like a fish woman if you complain.
They have wrecked a very expensive skirt of mymothers, it went in with pleats and came out without, despite there and numerous attempts it got a little bit worse each time, and even come back with paint on, Which they blamed me for. My mother is a pensioner she was left shocked and humliated by a membertheir shop staff who's approach will surely see her customer base diminsh.
My advise to you is if you dont value your clothes and you are happy to have them ruined then please go to kensignton dry cleaners .Liverpool read more