I called a week ago about an extended warranty on a part for my F250. I made an appointment to…read morereplace it for the following Wednesday, was told they open at 7:30 and that if I could drop it off at opening it'd be first in line to be worked on. My husband and I moved our schedules around to be able to drop it off as soon as they opened. The truck also needed a coolant flush so we asked them to do that as well. Around 4 pm that day I called to check on the truck. I was told the truck hadn't even been looked at yet because only one diesel mechanic was working that day and he was tied up in the ONE other diesel truck that needed serviced. I was told to leave the truck overnight. No one ever contacted me at any point during the day to say they were running behind or that it would need to be left overnight, which is extremely rude and annoying. The next day we receive a call that it's finally ready at 2pm. I drop my husband off, he pays for his service and goes to drive home. Backing out of the lot he notices his back up screen is completely black, not showing anything. He goes back in and asks why his back up camera which was working fine when we dropped it off the day before, is now not working. They tell him they can run diagnostics for him and give him a quote to fix it. A quote to fix something they have clearly broken!! Who in their right mind has the audacity to charge a customer for something that was broken while a truck was in their possession? This place is an absolute scam. Will not return and will not recommend to anyone.