I cannot say enough about Dr. Bonnie and all of her staff. We came with our 4+ yr. old rescue, Bo,…read morefor over 11 years and always received the best of care- right up to the end. I highly recommend anyone who cares about their pet, that you will be pleased with the attention to detail all the staff here will show your pet/pets.

Thank you for the great care of our cats Marley and Tabberz! Always friendly, caring, polite,…read morehelpful staff! We appreciate you and look forward to our future relationship thank you!

Truly grateful for the sanitary grooming service at a reasonable price. It has been some years, but…read morethe professionalism and care of this clinic left a long-lasting impression on me.

Dr. Rosenburg and the rest of the staff at the London Cat Clinic have always done a phenomenal job…read moredealing with our 'difficult' cat. They've always provided thorough exams with very informative explanations and treatment options, multiple follow up calls and have always been accommodating in dealing with our cat who can sometimes be a whirling tornado of fur and claws! After losing confidence in a previous vet and his inability to treat our cat, it was refreshing to not feel like 1 of 100 patients seen that day and to have the entire staff remember who we were and what was going on with our cat. While some of the fees may seem a bit higher than other clinics, the trade off in service and dedication is more than worth it. I'd highly recommend her to anyone who wants the best in feline care.

Highly recommend! I've been a client for over 17 years…read more Drs Lucas and Kennedy and their team have been so kind, compassionate, knowledgeable and have displayed nothing short of love and care for our dogs over the years. I have not had a visit, even in the most stressful of times, that I haven't felt heard or supported. They have gone above and beyond on many occasions. I trust everyone on their team and appreciate how they will offer cost effective options when available. Keep up the great work and thanks to all for taking such great care of Bo and Harlow over the years.

10/10 recommend this veterinary hospital. My top two favourite vets here at Dr Lucas and Dr…read moreKennedy. they also happen to be the owners of this establishment. they are hands on, knowledgeable, helpful, caring, insightful, and hire the most amazing staff members. everyone from technician to front desk is fabulous and knowledgeable. they never give improper advice and ALWAYS speak to one of the amazing veterinarians on duty to give the proper medical advice. there is a reason they get London people choice award for veterinary clinic, year after year. I could go on for hours about them but I'll leave it at they are fabulous, wonderful, caring, clean, thorough and fair. I will forever come here and have been since 2013 when I moved to London. my husband and his family have come here I believe since the 90's with their FIRST family dog. they remind me of my previous clinic I went to and worked at. it feels like a family atmosphere not just patient client relationship.

This vet is like an assembly line of neuters and spays all lined up in the morning of surgery for a…read morecheap operation. My little Coco had ongoing osteoarthritis from a fracture pelvis when I found her on the road.. Rescued her....an actual rescue not adoption. I told him to be careful at surgery all he replied was is the recent? When I picked her up she was covered in her own stool and we were escorted through the back door after a fast clean. At home she was febrile and increasing pain. I couldn't set her down, she cried and cries. I took her back thinking follow up was included. Also, my other pets had antibiotics and pain meds post surgery. He was angry. Said put her on a leash and make her was. Charged for the visit $ 60.00. Very unfair and unfeeling. I now pay more for quality and compassionate care.

Had appointment to get puppies spayed. On day of appointment they increased the cost 75% for each…read moredog. Called them out on it and they weren't happy as if I had done them wrong. Kept dogs there half the day knowing they were fasting for surgery from day before then called us to pick them up. Said they wouldn't do surgery basically for calling them out. Technicians are great. New management is Despicable

Awesome vets, reliable and friendly. They are so nice and very patient. We need more vets like…read morethis in London, Ontario.

Dr. Jack and his team at Hyde Park Veterinary Hospital are outstanding in their care and commitment…read moreto our family. We have been to many vets over the years with dogs, but we knew we had found the winner in Dr. Jack and his team. Dr. Jack takes so much time to examine our dogs and as much time to discuss our concerns and he always provides options for care and treatment. We have a dog who has had a fair amount of issues and taken us to the vet a lot, and I have complete and utter trust in Dr. Jack and his treatments with our pup. If there were a higher score than 5 stars, Dr. Jack and his team would get it.

Dr. Granite and staff are very compassionate. Our cat we had 14 years developed diabetes and…read morebecause of her eating dry food and not at set time was not a candidate for insulin. We tried a prescription food but that did not work. He thought there might be other health problems as her back legs wouldn't hold her. After lengthy discussion we decided on euthanasia. He let us spend as much time as we wanted before and after. After 31 years of taking pets there I have nothing but admiration for them and the care they provide.

Be careful with this hospital. I was a client with my dog Ludo for several years. They took my dog,…read moreregistered to me and transferred it to another person and then wiped my file clean so as not to reflect the existance of my dog in my name. Sounds like theft to me!!!!

Just had my dog groomed there for the first time. He was excited to greet the staff and still happy…read moreafter his grooming. Awesome job on his grooming and price was excellent. We will be back again. Maddox was extremely helpful and great with my dog. She was also very helpful in explaining both the grooming services and possible veterinary services if we choose to change veterinarians. This edit is for a later visit on August 21, 2017: Our dog, Frodo, developed cancer. The staff, particularly the two vets and vet techs, we so wonderful to both him and us through his ordeal. They gave us options and worked with us within our financial means. We had do eventually do what was best for him and they helped us send him over the Rainbow Bridge with such grace, dignity, and compassion that we felt they loved him as much as we did. We will be forever grateful to this clinic for all everyone did, even after he was gone, to comfort us. Many vets are only about the money they can get from their clients, but North Neighbourhood Vet isn't. They deeply love animals and it shows.

I got my French Bulldog spayed here and it was the worst experience I've ever had at a vet I could…read moretell right away something was wrong. and when it started to look infected I brought her back and they said she's fine just take her home I did this for weeks with her because it wasn't getting better and every time they said it was fine and it was because she was active. I didn't believe them but you would think a vet would know best. Still months had past and it wasn't healing when I moved back to Toronto two days later it opened up again and I had to bring her to my vet here. My vet was mortified to see that neighbourhood pet clinic just kept sending her home in this state. I had to pay for antibiotics and now she might need to get another surgery to fix what they did to my poor girl.

It hurts that I even have to leave one star. My beloved cat, Marshall, was killed by the…read moreincompetence and lack of care of vet technician, Sara. Marshall was only 2 years old. I brought him in to get a small lump on his paw removed, the vet, Dr. Kaur, told me this was the best course of action. On the day of his surgery, Sara's last words to me were "don't worry, he is in good hands". I got the call 2 hours later that he was dead. Sara did not open the pop-off valve when she hooked Marshall up to the anesthesia machine. This is a vital step and is the absolute responsibility of a vet technician. His lungs ruptured as a result and he died. I am absolutely crushed, and I regret more than anything ever trusting her with the life of something so precious and dear to me. His death is the result of her human error.

Went there for a couple of years for my 2 chihuahuas very good vet. One of the chihuahuas is a…read morerescue and she developed cherry eyes . So we decided to have surgery to fix this and also to have her spayed.they quoted us almost 2000 dollars to fix this. We just updated our dogs on all their shots and a pre surgery blood test for our little female dog.we were only able to raise 1000 of this ,so we asked the vet if we could do halve of the service the eyes only . Iam a pensioner and my husband is a quad amputee on disability. They said that the eyes only would still cost us 1700 without tax and said no go on paying them 1000 and paying them the rest later,so that was that.i rescheduled for the end of October even though it was still a hardship to raise this money we explained this to them. They are big supporters of the Farley Foundation that helps people like us,people of fixed income who can't afford to pay their vet bill.instead of recommending us they did not help us . Even though we had our other dog neutered there wich cost us a lot and we kept our dogs up to date with them. We also had a other dog that has since passed on .we asked how much it would cost for a dental for him he was a 14 year old pom,they quoted us 1600 for that.we had to say no to that also.once again they never mentioned the Farley Foundation.the did however send us a email asking for a donation to the Farley Foundation.So I gues they did not believe us when we told them we were struggling to make ends meet. I gues talbot animal hospital is only for people thatcan afford their very high fees. To bad my puppies really liked it there.oh and they made me pay a 50 dollar fee for not doing the surgery when we showed up to add insult to injury.

*** This review pertains to the reception and front of house. I have not had any experience with…read morethe Doctors ***. My cat is on a special prescription food. When I moved to London from Vancouver, I had an AWFUL time locating a vet that would sell me the food without bringing him in for an unnecessary and costly exam. Aside from having had regular vet visits and being prescribed the food, my cat had to have an exam and shots just before leaving BC as we travelled here through the USA. I wound up so frustrated by the 8 or 9 clinics I went to that finally I bought the best food for him that I could at Petsmart. I noticed that he seemed sluggish after a while and worried that my former vet had said he MUST be on this prescription food, so my quest began again. (Seriously, I don't get why it's so difficult to get the food. It's not like I'm trying to get some controlled substance! It's diabetic! I think the requirement for exam is a complete money racket!) Anyhow, finally I found Fairmount Animal Hospital. From the moment I walked in, the girls at the front desk were friendly and welcoming. (A first in a London vet clinic for me.) I told them my situation and they said it was no problem to sell me the food. I have been back twice since then and all three times experienced nothing but wonderful, professional, and polite customer service. The waiting room is also bright and clean and unlike most other vet clinics, doesn't stink. The food is always in stock too. I would certainly bring my cat to this clinic should he need to be seen by a doctor. I am so pleased with the service I've received thus far here.

Won't be returning. More about visits and how many times they can mini me for money for a UTI…read more Never had to go 3 times for a cats UTI and still not have a solution or medicine. Unethical to allow a cat to suffer for a month.

We have moved from the U.S. to Canada and needed a new vet for our dog. We have not needed a vet…read morejust yet, but I walked in without an appointment just to scope the place out. Kirsten met us and she was so friendly and ready to guide me through starting a file for our girl. Absolutely great customer service, friendly, efficient, and even called another person to meet our dog to make her feel welcomed.

Stoneybrook Animal Hospital abused my kitten!…read more My kitten Cheeto was neutered on Dec.12, 2017 and this is this terrifying story. Cheeto is an energetic kitten who loves to play and only cares about getting food. He is the perfect addition to our petless home in July. He gets along well with young children and purrs loudly when you pet him. I had my reservations about having my sweet young kitten neutered. He had not started spraying, he does not get a choice in his fertility and he isn't too aggressive. A cat is not allowed to eat or drink 12 hours before undergoing surgery. We diligently kept food and water away from him to prepare. His appointment was for 8am and we were not able to pick him up until 4pm. When I got home, I was horrified to discover that he had not had anything to eat or drink that entire time! I couldn't imagine the amount of distress he was going through trying anything to just get a drink of water! If you're running a business, it may be cost saving not to feed your furry patients but not even water is downright cruel. It was no wonder that when he got home, I found his entire face to be swollen, BLEEDING and cut in two places. The hospital's only explanation for our family was that he did not like the cage. My poor sweet kitten was trying desperately to escape the cruelty of these careless veterinarians and he was so desperate he was willing to hurt himself. He was alone, scared and had no one check on him throughout the day to make sure he was ok. Cats can't talk. He can not get therapy if he has PTSD from this traumatic experience. I am scared that he will be skittish and not himself because of this hospital's carelessness. When we called the hospital, they assured us that they were checking on Cheeto every half an hour and blamed him for being aggressive. At no point did anyone even apologize. How can any employee watch a kitten struggle and hurt himself and not try to help? It doesn't matter how many times you check up on him, if you don't do anything about it! Please share this message with your friends so their pets will not go through the same thing! STOP ANIMAL CRUELTY - NEVER GO TO STONEYBROOK ANIMAL HOSPITAL AT 620 Fanshawe Park Road E London, ON Go to this link if you would like to support me in the fight to stop this place from abusing animals. http://ontariospca.ca/what-we-do/investigations/report-animal-cruelty.html