Without a doubt the worst run YMCA I've ever seen. This is in reference to the downtown location, which for obvious reasons doesn't have a Yelp. Let's begin with the "workers". I have never once seen any of them actually work. They don't clean, they don't supervise, they sit on their phones at the front desk. It would help if the YMCA employed adults, but it's just a bunch of 16-18 year olds unsupervised letting their friends do whatever they want to the equipment. One exclaimed "I TOLD THAT B***h I'm just trying to F**k that P***y!" from the front desk the other day. An employee named Ashton cussed me out because I asked him to enforce the age requirements in the weight room due to children younger than 10 years old tossing weights around and swinging from the equipment like a jungle gym. Tried to report it to management, they didn't even respond. Next let's talk value. I have a Health Club membership with a locker that took months of emailing the Y to obtain. It is $85/month. This is double what gyms with the same amenities offer. It is never cleaned, reeks of mold, and is used by people who don't pay for it because the 16 year old employees give out the password to their friends. Next let's talk cleanliness. This is the dirtiest gym I have ever been in by a long shot. The only reason the Health Department hasn't shut it down is because it is a massive non-profit. Take a wet wipe and wipe down any weight/dumbbell in the facility and you will see grime. Same with the floors. Same with the lockers. Same with the benches. Literally nothing gets cleaned ever. The staff flat out do not clean. Water fountain filters go months on red without being changed. Blood soaked wet wipes are stuffed in cup holders on the machines and when you bring this to the attention of workers, like Ashton, they ask "did you throw it away?". Nah dude, that's your job. Trash litters the floor of the hallways and the basketball courts. Spilled juices/sports drinks that staff refuse to mop up make the floor sticky. This has also been reported to an indifferent management several times. Someone will get hurt and I hope they sue these morons for everything they own. When run correctly, a YMCA can provide underprivileged kids in a community a safe place to go. It can offer community-building events and help the overall health of the community. This YMCA is NOT being run correctly. It isn't even being supervised. Absent management is allowing this place to become a dangerous health hazard. I sincerely hope that the health department does its job and investigates. I hope ISBE investigates and takes away their nutrition grant money until they get their act together. I hope DCFS and HFS investigate as well and remove their grant funding. Non-profits have standards to meet when they accept federal grant funding. The Springfield IL YMCAs are not meeting those standards. Take away their funding, fire the management and employees, shut down for a few months, and reopen when a competent staff can be found. read more

Keresotes Branch of YMCA - Community Service/Non-Profit Near Me - Springfield, Illinois

Very poor service! Would not give them a penny of my money. Definitely will not be back to this place

There is a very strong "family aspect." Everyone needs some help sometime, and the staff at Kerasotes is always checking to make sure that their people are doing well. The members are part of that family also. Angie Sowle, the CEO, is so kind, and very involved. Kenzi Primus, the branch manager, is a great leader. read more

I usually come here with my friends, and we walk right in with her membership that we split but it's in her name. They said I couldn't go in, and told me to get out being pretty rude. Trying to be nice, my friend wanted to pay EXTRA for no reason because I didn't bring my credit card. AS WE ASKED IF SHE COULD PAY FOR ME, they said I had to be over 24 in order for me to step into the gym. Even though, she has payed for me multiple times and they let us in. Especially when you walk in it smells like sulfur and rotting piping. Completely rude staff, and didn't even meet the minimal expectations. Now that I'm mentioning it, the bathroom stalls had shit smeared across the toilet seat and wall. This was not immediately taken care of especially after telling them. The waste was still there 4 hours later. I recommend the YMCA on fourth street. Much more clean and kid friendly. read more

Have just started back here since they reopened with Phase 4 due to the virus. It's been WONDERFUL! My husband and I really appreciate the extent they have gone to that keeps everybody safe and equipment sanitized. They have blocked off equipment, 3-4 in a row, so there is lots of social distancing when you use one. Their masked staff check temperatures when you walk through the door, they have masked staff walking around cleaning equipment even after we have used their disinfectant wipes. Since we go in the mornings it hasn't been busy. Thanks again for doing a great job, it's nice to have you back! read more

Brand New! Tons of parking. Lots of cardio equipment. Very busy at peak times. Two pools. Huge locker rooms- no overnight or permanent lockers though :-(. read more