Brian is honest and a hard worker..my daughter her friends and me all take our car to him..one of…read morethe dew honest mechanics.

I was extremely excited to find these guys to work on my 66 Mustang, about a week into getting it…read moreback the new battery died and the steering column was not installed correctly. I took it back to be fixed. They have now had it for 6 1/2 years and will not give us a straight answer on when we can get it back or when it will be fixed. They also blocked me from social media after commenting on a cool car and asking when mine would be complete. Nice guys but Do NOT recommend if you would like any sort of straight answer.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called…read moreadvising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

We had a recall on out 2015 GMC Acadia for a driver side airbag. I called Royal last week to…read moreschedule an appointment. They informed me that service was first come first serve but that they did have the part in stock and I could stop by whenever was convenient for me. We got there this morning at 06:55, we were second in line. The service doors opened promptly at 07:00. We were greeted by a gentleman at 07:05, when it was our turn. He took our information and said that it shouldn't be "too long". He directed us to the waiting area and offered us coffee or water. My wife and I sat down and watched the news and chatted for a minute. At 07:30 we were called by the same gentleman and told our Acadia was ready to go. He had it out front, with the AC on waiting for us. He said it was a warranty recall and he would take care of the paperwork after we were gone but didn't want us to have to wait any longer. He thanked us for stopping by and we were on our way. Pulled out of the parking lot at 07:35. Not sure what kind of repair this was or how long it typically takes but was impressed by the customer service and friendly employees. Would highly recommend! Thank you Royal GMC!

I bought my Buick enclave from here almost 10 years ago and I've been coming here to get my oil…read morechanged for the past several years. I usually come on Saturday morning and get there before 8 o'clock when they open so I won't be waiting too long. My enclave had a recall on the airbag and I've been waiting for the airbag to come in. I've been dealing with Ralph Daniel and he is so professional and always gets back to me. The lobby is very nice with free water bottles and coffee. There is also a charging station for phones. Always come here because I know I'm gonna get my oil changed correctly. It's a little pricey, but worth it for the piece of mine.

Paul spoke to me over the phone about problems on my 03 SL55 AMG. Took it to him for repair on a…read morecouple of them. Work done well and pretty quick considering amount of work done. Car better now. More work to be done - will return. Recommend.

I owned a 2001 mercedes e class 4matic -prior to sale the car needed TLC and items repaired - I was…read morevery happy with the service and the repairs. The communication was excellent all completed as requested.

This business is family owned and you can really tell. Honest and reliable all the way. Service is…read moretop notch. They'll even give you a ride!

I had been quoted $2600 from Pep Boys to repair our daughter's AC in her 14 year old Acura MDX. I…read moretook the car to Car Care, and Dennis told me the car only needed a hose! It is a hose that is difficult to get to, so the labor and part would be around $465. They were professional, kind, and had our car ready in just a couple of hours. I have told our daughter to only take her car to Car Care from now on! I felt so ripped off by Pep Boys, and so cared for by Car Care. An honest business is a treasure!

I paid 3800 hundred dollars to have my transmission fixed it lasted seven weeks and now they don't…read morewant to fix it ( Thay or crooks)

Hard working, personable, honest, and highly skilled. We don't take our vehicles anywhere else…read more Can't say enough good things about the work Borella's does and the integrity of everyone there. Highly recommend them.

09/01/26 We have been going to Omega Tires, 845 Green…read moreSprings Highway, Birmingham, Alabama 35209, for years, and I highly recommend them. Today I had a tire that had been punctured and needed another tire, and once again they took very good care of me. One thing I have noticed about Omega Tires over the years is something you do not find everywhere. The moment a customer walks through the door, someone acknowledges them and says hello. You are not left standing there wondering whether anyone has noticed you or is going to help you. They make you feel welcome from the moment you come in. I don't know a great deal about cars, tires, or motor vehicles, but I do know when I am being treated respectfully and fairly. I have always felt that Omega Tires treats me honestly and fairly. I have never felt taken advantage of, and I have confidence that what I am being charged for is what I actually need. I have never been unhappy with any tire Omega Tires has sold me, and I have never felt that I overpaid. I have always felt that I received good value for my money. Eddie, the manager, is always so nice. I really cannot think of anything negative to say about him. He treats customers with respect and even makes a point of asking whether you are comfortable while you are waiting. When I left today, he said, We'll see you later. It's a small thing, but that kind of friendliness makes a difference. Flo, who works out in the garage area, is also very nice and treated me very well. Another thing I appreciate is that the wait is not long. Even when they have several customers, they do a very good job of getting people taken care of without making them wait unnecessarily. After going to Omega Tires for years, I wouldn't think of going anywhere else for my tires. I like doing business where I am respected and where I can have confidence in the product, value, and service I receive. Omega Tires is highly recommended! God bless! Mark N Tim

A friend recommended me this shop. But they damaged my wheels and denied that they did that. Tried…read moreto blame me saying I probably did it. I had purchased new wheels only a couple months prior and have NEVER curbed it. Terrible quality of service. They don't care about your car.