Didnt care for the consultant i was paired with therefore i didnt even visit the lot. Treat your…read morecustomers like you care and not like they just "need" you.

Bought a car only to learn that the transmission had major problems. The diagnostics gave that…read moreinformation at the transmission shop, something they must have known before they bought it. Very expensive results. Not someone I would trust again.

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

I started going here twenty-ish years ago after using them as a second opinion for a repair job…read morethat was originally quoted at over $300, but which they fixed for under $50 using new parts. They will tell you the truth, not try to low ball you and do great reliable work that they back up!

Such a neat and interesting place. Very eclectic. Great sandwiches. The outside dining are is great…read moretoo.

I've been on the waiting list for brake repairs on my son's Volvo. After more than a year of…read morecalling them for an appointment, I gave up. Not impressed. I stopped by Empire Autohaus and spoke with Alan, personally. The car in question was a 1963 Volvo P-1800. I was told, by Alan, that I would be called when some of the his current work was caught up. Probably not a good idea to beg someone to work on your car. Just say, "Sorry, but we can't help you.".

Small business Excellent service and pricing for high end vehicles. Got my car in that day!!read more

Paid $350 car was worse off than when he started. He replaced thermostat and then removed…read morethermostat so now my car has no thermostat at all. Before it would at least drive a mile or two now it won't even go a quarter of a mile. He blames it on a blown head gasket that he never diagnosed, but he took my money and left me sitting on the side of the road.

Failed to replace Starter and alternator claimed it would be 2 day job! He spent 3.2 hours to fix…read morenothing. $400 wasted. Paid another Mechanic that completed the task in 2.5 hours.

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

Gave second chance only because I had bought tires in the past and wanted balanced they could not…read moredo that right. They only have one good mechanic who is always busy. They also ruined my mother's truck by putting a wrong wheel bearing on I've paid them thousands of dollars and they don't stand by there work. I would not go here if you want your vehicle safe for your family. I really hope you see this edit. I do not have bent rims I had some dirt on a 4x4 no worse than a regular everyday driver like the Jeep that was being worked on at the same time as mine. I just told you the issues you where having, no need to call and be extremely disrespectful, I had lugs falling off by the time I got half way home and couldn't have been more respectful about the situation, so I do not understand. I'm de rimming these tires now to see how bad they are like you mechanic claims and to see how bad my rims are bent by your claims That are very suspect I don't even have curb rash. Goodyear would probably like you to have integrity with your work using there label and all. I see that you started responding to bad reviews from two years ago weird but I digress, as you can see very minimal dirt on my rock driveway. I find it very odd to blame some dirt for the poor work that was done to my vehicle. also I drive a very long long way for your "work" sure there's some dirt along the hour trip (4x4 BTW) but whatever for some reason nobody I know can see my review.... odd but whatever. also put wrong oil in my crv said nothing about it because it was cheap and it got me home so I could fix Goodyear's mistake..... AGAIN P.S turned away 3 paying customers because they are not able to do ball joints or Tie rods because only one gentleman can do it I feel bad for him. cannot post my pic here check google review of mine and you will see the small amount of dirt that will void your warranty. I believe they are taking down reviews.

I bought a tire with warranty in 2021 for the life of the tire with this store. My tire blew out…read moreand the older man working there (who claimed to be the manager....he wasn't) told me he wouldn't honor the warranty without the paper receipt. I told him he should be able to look it up in his system that I bought it there. He said he could (and did) and verified the information but they had gotten a new system and they lost some information and the serial number would've been on the paper receipt and they wouldn't honor it without that. He then lectured me about not having the receipt but told me to bring the car in and he would work with me. When I did, he just repeated what he said over the phone. A second employee came out and said "it's common fuckin' sense lady to keep the receipt." I asked the "manager" if he was going to let his employees cuss at me and he said "he didn't cuss at you." I told him it wasn't my fault they got a new system and they can no longer see the information they needed for them that they can typically see. He said it wasn't his fault I lost the receipt. A woman who said SHE WAS ACTUALLY THE MANAGER came out of the store and told me to get off the property. She did this in my face UNMASKED (I was masked). Then said I wasn't allowed back there. I said "you don't even know what is going on. Your employees are cussing at me." She said "no they aren't." I said "You haven't even been out here with us. How do you know?" She said told me to get off the property or she would call the police. Total scam. Goodyear will not honor anything this store tells you they will. The customer service number they give to call...Goodyear. Goodyear flat out told me they tell customers that so they don't have to deal with it. CONARTISTS.

My parents took their 2002 Chevy Silverado in to get the parking brake fixed and have the brakes…read morechecked. They quoted front and rear pads on top of the brake shoes for the parking brake. My parents told them to go ahead and fix it, once the truck was back it sat for about a month until i drove it. I knew the front rotors were warped before they took it in for service and I was a surprised to find out that the rotors were still warped, even after they supposedly did a brake job. I checked the invoice and realized that the tech quoted a pad slap (front and rear) and didn't recommend replacing or even resurfacing the rotors. I also checked the old brake pads and found that they still had 4 to 5 mm of material left and were not in immediate need of replacement. I was expecting to look at the invoice and see a proper brake job that at least included turning the rotors. As a technician myself I'm extremely disappointed in the service we received, i expected better service and communication.

I took my Hyundai Accent to Tameron Hyundai, left it there for two days and paid them over $200 to…read morediagnose a bad transmission they wanted $4,500 to replace. I then took the car to Jack's Garage and let Sandy drive it down the road and back. He got out shaking his head and chuckling at the dealership's assessment. I didn't need a new transmission, just a new clutch. Jack's Garage did the repair for $1,200 in the same amount of time that the dealership took to run their "diagnostics" I paid $200 for. Now my car runs better than it has in a long time. I just wish I could have used the $200 I gave to Tameron and given it to Sandy's team to have them do the actual repair of the actual problem. Excellent service by trustworthy people - that's supposed to be the dealership, right? No, that's Jack's Garage.

Took my vehicle in for an oil change. They left the oil cap off and had my vehicle leaking oil…read more Only found out because I had to take it to another shop. This is the second time this has happened to me. But it will be the last time. Beware!!

We were on our way back to Nashville when our tire started losing air. We first went to Firestone…read moreand they said they could not even look at it until the next day. We drove over to Express Oil and Change and they were able to look at the tire right away and diagnose that we had a problem. They were able to patch our tire and get us back on our way home within 30 minutes. I can't say enough wonderful things about their customer service! I highly recommend them! Greg was the technician that removed the screw from the tire and I think the managers name was Rodney or Ronnie? At any rate thank you so much for getting us home safely! Appreciate your professionalism and excellent customer service!