When we decided to look for a house in Bend, Oregon, we checked out Yelp and found that among the…read morereal estate agents in town, David Gilmour seemed to have consistently good reviews. We contacted him and discussed our needs and desires for a home in Bend. David first sent us a list of possible homes within our price range and then helped us to organize our visit in Bend. He helped book accommodation at a hotel in Bend at a good rate and then met us at the hotel the day after we arrived. We were unfamiliar with Bend so David first gave us a lay of the land. He showed us around town and then gave a tour of some different neighborhoods that we might like to buy in. We clicked well with David and quickly found him to be friendly, personable, patient and helpful. We toured houses for two days and finally had a good crop of places to bid on. David was very helpful during the bidding process and worked hard to get us the best deal possible. We eventually won a bid on a house and came up to Bend a second time to meet the sellers and sign contracts. The process was made simple with David leading the way. The house was a new-built and we went overseas for the next few months while the house was under construction. The whole time we were away David stayed on top of the process. He visited the construction site several times to take photos of the house as it was being built. He dealt with the builders on our behalf when issues came up and decisions had to be made about different options on the house. Finally he went to pick up the keys for us when the home was complete. Then when we got back to Bend, David was there for the walk through and continued to help out with suggestions and recommendations as we moved in. On Thanksgiving he even turned up on our doorstep with a pumpkin pie! Most importantly, David was good with communication. Even though we were overseas he was able to respond to emails night and day. When we had issues with the builder he fought on our behalf and worked as a mediator. He was also very open, straight-forward and easy-going. Working with David was a very good experience and we were pleased to have found him. Six stars!

I don't know how David does it. Doing his job would drive me nuts. It seems like he's working, or…read moreat least he's available to work, 16 hours a day 7 days a week. And so it was with the two purchases David helped me with. It seemed like the negotiations were never ending and the details endless. Even so, I never had to push him to do anything. He's a total self-starter. That was true even after closing. Technically speaking his job was done, but he continued to help me with getting contractors out there and whatnot. That was especially important since I don't live in the area. David is a consummate professional. Hire him already!

Came to Bend from out of state. We found Sudie and she was fantastic. Her knowledge of all the…read moreareas was invaluable. She has great knowledge of neighborhoods, HOAs, geography and market value. She is also great for restaurant recommendations. We looked at a lot of houses in a short period of time. She worked very hard, was very detailed and was just fun to be around. Once we were under contract her attention to detail and follow through were outstanding. We have purchased a dozen homes and Sudie is the best realtor we have used.

I found Sudie through Yelp, and I'm SO glad I did. I'm new to central Oregon, and it was hard to…read morefind a realtor that was genuinely interested in selling us a home rather than a high priced house. Sudie went above and beyond throughout the process and recommended us an awesome lender. Sudie listened to our needs and was on top of the whole process, and when one door closed (house sold) she already had other suggestions in mind for us to check out. If you want to work with a down to earth friendly realtor, Sudie is the right person!

We worked with Courtnay Phillips as our realtor at High Desert Realty and felt incredibly fortunate…read moreto do so. I'm not sure we could have performed our home purchase in Bend without her. We connected with her from all the way in Maryland, and despite being across the country, she facilitated the entire process. Courtnay is incredibly knowledgeable about the Bend market, the home buying process, and most importantly she's very patient and focused on what we needed. She constantly fed us information when we were remote so that we could research and keep up to date. When we were finally in Bend, she coordinated the entire process. Setting up walkthroughs, helping us with an offer, the mortgage process, closing, connecting us with her contacts to help us with various things. Courtnay was incredible and indispensable in every way. Highly highly recommended!

We came to Oregon from out of state for a tight 2-week exploratory trip, with a very specific list…read moreof must-haves for our new home. We weren't sure if it was even realistic to find something that checked all the boxes in such a short window, but Courtnay Phillips made it happen! Against all odds, she found an expired listing and made 60 phone calls attempting to connect with the owner. On day 5 of the trip, Courtney helped us put in an offer, and got it accepted. Courtnay's persistence, market knowledge, and refusal to give up until we had exactly what we needed turned what could have been a stressful scramble into a smooth, exciting success. We are so grateful for Courtnay's communication & genuine care for us. Courtnay serves from her heart, offers hard work and is a true professional.

Bryan and Steve were great selling our home, not only making sure the normal process was seamless,…read morebut making sure the unplanned night and weekend things that pop up are handled. Highly recommend

Giancarlo from Ladd group was stellar! I was lucky in that I filled out the online "contact us" and…read moreGiancarlo reached out. Giancarlo was personable and took the time to fully understand our needs in a home. Spent many weekends with him working to find a good fit, until we finally found the dream home. I'd recommend him to anyone who needs a realtor who's plugged into the community. Thanks Giancarlo!

We had a great experience working with Kristi. She was easy to work with, helped us navigate…read morethrough challenges and made the process easy. She is extremely approachable and thoughtful in her communication, and we appreciated the expertise she provided!

Called to interview them to represent us in a purchase and only got a a short 10 minute…read moreconsultation where the interest didn't seem to be there.

Carrie was an incredible partner throughout the process of selling our home. Her support began well…read morebefore we ever listed--she offered thoughtful guidance on how to prepare our home for the market and helped us make decisions that truly made a difference. Throughout the experience, Carrie was steady, responsive, and deeply committed. She went above and beyond at every step, always looking for ways to support us and ensure our home was presented in the best possible light. She did everything she could to help us find a buyer for our home. We always felt we were in capable and trustworthy hands. Carrie genuinely cares about her clients and brings both professionalism and heart to her work. I would absolutely recommend her to anyone looking for an agent who will go out of her way to do the very best for you.

Carrie was an amazing realtor with top notch expertise in all things real estate! Carrie expertly…read morehelped us sell our home from advice on how to show our home, great MLS write up and professional pictures to helping with escrow paperwork and follow up to ensure timely processing and completion! Carrie managed us thru several offers and guided the process expertly and efficiently with our best interests first and foremost! I would recommend Carrie as your selling or buying agent . Her expertise will guide you professionally and thoroughly!

We worked with Sinda Hanson to sell our Bend, Oregon home in 2022. She was a nightmare to work…read morewith. We several times considered firing her, but we were so stressed and exhausted that we couldn't bring ourselves to have to start over again. Sinda once bragged about being called a "bulldog." No. She was more like a nasty little ankle-biter that you just wished would shut up and go away! I hope she's gotten professional help since, but at that time, she was absolutely incapable of forming and finishing a single complete, coherent sentence. Her constant blathering was headache-inducing. She also utterly refused to ever listen to me. She announced one day that she was going to come over and weed my front flower beds. I told her in no uncertain terms that no, she was not: That I would do it myself. She then showed up the next morning and attacked our front yard. We weren't even aware of her presence until she started up a leaf blower and blew a lot of our bark mulch out into the street. She had also left a lot of weeds and pulled out some of my very expensive perennials instead. Before she brought the photographer to get interior photos, she said she was going to bring a bunch of cut flowers in vases. I told her no, that my husband has severe allergies, and she was not to bring flowers. She and the photographer then showed up the next morning, a full hour before they were scheduled to, and she immediately went to work bringing in cut flowers in vases and arranging them all over my house, ignoring my protests. The idiot later had the audacity to ask me if I wanted to keep her stupid flowers. She would call and immediately launch into one of her barrages of incomplete, incoherent sentences, blabbering incessantly, then ask what we thought. About what?!?!! And during one of her in-person nonsensical blabbering sessions, as my Sinda-induced headache grew worse, she actually turned to me and said, "Oh, I know this is hard for you to understand." Then continued babbling about whatever it was she thought she was conveying. Do I recommend Sinda Hanson? Not in a million years. Annoying doesn't even begin to cover it. To this day, just thinking about her gives me a headache all over again. AWFUL!

I'm surprised by the unfriendly behavior by one of the agents, Sheri Hilton towards us during an…read moreopen house visit earlier today. We arrived just before 3pm (the house was open until 3:30 according to Zillow) and instead of a warm welcome we received a statement " I am closing up now". I said "okay do you have a card ? " I asked since we are looking for an agent to assist with a new home purchase. Her response was "my number is on the sign. Very strange since I've never had anyone in any sales position be so unfriendly and uninterested in our business. We will continue our property search with another company.

We could not possibly recommend Thom more. He was always there for us from day one throughout the…read moreentire purchase process. We had an somewhat complicated financing situation that required Thom to masterfully manage our relationship with the sellers and their agent. Constantly reachable, Thom was on top of every detail every step of the way. Thom is kind, knowledgeable, experienced, honest and sets the bar high for other agents. It will be hard to work with anyone else in the future. We feel spoiled!

We had a great experience with Thom as our realtor when we moved to Bend. All our questions were…read moreanswered promptly and if he didn't know the answer, he would do the legwork to find out. Our offer was accepted and two years later, we absolutely love our home. I think what we appreciate most is that Thom was continued to be a friend and resource and someone we can trust. We have many friends and family looking to join us here and he's been a help to them as well. If you're thinking of a purchase here, couldn't recommend a better broker than Thom or his business partners. Thanks!