We had a great experience working with Kristi. She was easy to work with, helped us navigate…read morethrough challenges and made the process easy. She is extremely approachable and thoughtful in her communication, and we appreciated the expertise she provided!

Called to interview them to represent us in a purchase and only got a a short 10 minute…read moreconsultation where the interest didn't seem to be there.

We worked with Courtnay Phillips as our realtor at High Desert Realty and felt incredibly fortunate…read moreto do so. I'm not sure we could have performed our home purchase in Bend without her. We connected with her from all the way in Maryland, and despite being across the country, she facilitated the entire process. Courtnay is incredibly knowledgeable about the Bend market, the home buying process, and most importantly she's very patient and focused on what we needed. She constantly fed us information when we were remote so that we could research and keep up to date. When we were finally in Bend, she coordinated the entire process. Setting up walkthroughs, helping us with an offer, the mortgage process, closing, connecting us with her contacts to help us with various things. Courtnay was incredible and indispensable in every way. Highly highly recommended!

We came to Oregon from out of state for a tight 2-week exploratory trip, with a very specific list…read moreof must-haves for our new home. We weren't sure if it was even realistic to find something that checked all the boxes in such a short window, but Courtnay Phillips made it happen! Against all odds, she found an expired listing and made 60 phone calls attempting to connect with the owner. On day 5 of the trip, Courtney helped us put in an offer, and got it accepted. Courtnay's persistence, market knowledge, and refusal to give up until we had exactly what we needed turned what could have been a stressful scramble into a smooth, exciting success. We are so grateful for Courtnay's communication & genuine care for us. Courtnay serves from her heart, offers hard work and is a true professional.

Lived at one of their properties for a year. Cleaned and fixed multiple problems while living…read morethere. Spent hours weeding and fixing grass in the back yard. Put 20 bags of mulch down in the back to replace what was barely there when we moved in. Caulked all the windows since it was old and dry rotted. Still got charged $1,000 on move out. Overall they were responsive to all of the problems we had with old appliances and plumbing problems while living there. We scheduled early to use their only authorized cleaner before moving out, they text they day before the cleaning to say they couldn't do it, then hummingbird charged an extra $300 cleaning fee since we didn't have it done before move out. Even though it was their preferred company that messed that up and we sent them proof of booking in advance and that they cancelled for unknown reasons. Don't know if this was a game to charge us more or not.

Connie and Kelley are on the ball!…read more I've dealt with several other property managers over the years. They all felt a little lackadaisical to me. There was rarely a sense of urgency about anything. It seems like they just did whatever benefited them rather than their clients. Not so with Hummingbird! They've got a structured system and they stick to it. They're smart, gracious, and tough when they need to be... sometimes even with me. :) It's a refreshing change of pace.

Carrie was an incredible partner throughout the process of selling our home. Her support began well…read morebefore we ever listed--she offered thoughtful guidance on how to prepare our home for the market and helped us make decisions that truly made a difference. Throughout the experience, Carrie was steady, responsive, and deeply committed. She went above and beyond at every step, always looking for ways to support us and ensure our home was presented in the best possible light. She did everything she could to help us find a buyer for our home. We always felt we were in capable and trustworthy hands. Carrie genuinely cares about her clients and brings both professionalism and heart to her work. I would absolutely recommend her to anyone looking for an agent who will go out of her way to do the very best for you.

Carrie was an amazing realtor with top notch expertise in all things real estate! Carrie expertly…read morehelped us sell our home from advice on how to show our home, great MLS write up and professional pictures to helping with escrow paperwork and follow up to ensure timely processing and completion! Carrie managed us thru several offers and guided the process expertly and efficiently with our best interests first and foremost! I would recommend Carrie as your selling or buying agent . Her expertise will guide you professionally and thoroughly!

We used Shelley Griffin at Harcourts The Garner Group to sell our home. She and her business…read morepartner Justin Earl were consummate professionals, guiding us through the process with professional and personal expertise. Their connections in Bend, the sheer volume of work they do in our area, their high standards and great communication--all of these things meant we had a seamless selling process. We will use them every time we have real estate needs in the future.

This is a highly unethical real estate group. I own lots of properties and I am a landlord and a…read moretenant. I have been a landlord since 1981. I would never use this organization to buy sell or rent list or do business with them in anyway shape or fashion. They are uncommunicative they lack Ethics and don't do business in good faith. I rented a property on December 8 signing a lease that was fully executed and legally ratified and gave the owner a security deposit. Over the past two months we coordinated my move with the owner making sure the utilities were in my name and making arrangements to pick up the key on the move in date which is February 1. My family made arrangements to fly in to help me with the move and I paid a mover as well. There were a great deal of arrangements that were necessary and I forwarded my mail. This last Friday less than a week before my move I received a casual email from the landlord that she would not be allowing me to move in. She gave no excuses or reasons. I found out that she had actually sold the house and never took it off the market during the period of time that she showed me the house, executed the lease, took the security deposit, and coordinate my move. Thinking that she had an obligation to at least tell her buyer, the title company, the broker, and all associated contacts, I contacted the Harcourt Garner group to try to gain some assistance. They would do nothing! They referred me to their attorney who stonewalled me at every juncture. They are unethical and a bad neighborhood and community partners. The bottom line is doing business with them is a risk and I would never take it

Sabrina and her team were great. Very professional and thorough. I can see why our Realtor, Deanna…read moreDavis, likes to use them.

How to write a bad review for this company?? Here goes.... When trust is such an important aspect…read moreof buying a home, First American is NOT the company to use. They will tell you a closing cost price and then change it on you after you have already paid THEIR price. The absolute worst thing to do in any service is to UP the price AFTER someone has already paid.... And to TOP it all off, the closing date was pushed back.... so if you would like your TIME and MONEY abused, this is the company for you and your loved ones! For your title needs, there has to be a more honest and trustworthy company out there.

I found Sudie through Yelp, and I'm SO glad I did. I'm new to central Oregon, and it was hard to…read morefind a realtor that was genuinely interested in selling us a home rather than a high priced house. Sudie went above and beyond throughout the process and recommended us an awesome lender. Sudie listened to our needs and was on top of the whole process, and when one door closed (house sold) she already had other suggestions in mind for us to check out. If you want to work with a down to earth friendly realtor, Sudie is the right person!

Came to Bend from out of state. We found Sudie and she was fantastic. Her knowledge of all the…read moreareas was invaluable. She has great knowledge of neighborhoods, HOAs, geography and market value. She is also great for restaurant recommendations. We looked at a lot of houses in a short period of time. She worked very hard, was very detailed and was just fun to be around. Once we were under contract her attention to detail and follow through were outstanding. We have purchased a dozen homes and Sudie is the best realtor we have used.

Sorry to hear about issues with other homeowners. We built a single floor home with Pahlisch in…read moreVendage in Hillsboro OR, selected the lot in April 2019 and closed Feb 2020. There are/were 5 other builders in the development including 4 custom builders Westlake, Suteki, and Anlon, who built some of the street of dreams homes 5 houses away from us. We reviewed full custom option but found the floor plan that fit our needs perfectly with Pahlisch. The lot purchase and floor plan selected was pretty straight forward, and they even designed a special design elevation that was not offered, to fit our style, We were fully aware of exactly what was included in the base price (i did my due diligence) and paid additional for quite a few upgrade options to fit our exact needs. There were a few "design salon" issues during selection and construction but all were dealt with quickly and professionally. Moved in Feb 2020 and had the normal 15-20 small issues which occurs on new construction. Pahlisch and contractors reacted quickly and took care of everything to our satisfaction. They are not the cheapest builder and are not 100% custom builders but we love our floor plan, we have no issues with overall quality, and with the upgrades and changes we chose, we feel it separates us from others. HOA issues are something totally different and not indicative of the home or build. Overall we love the home and would recommend this development to others. If we have any negatives that keeps it from being a 5 star , it would address HVAC system installation and the quality of that contactors work, where we had three significant wiring error issues, which were resolved quickly once they were brought to Pahlisch' s attention. Still not 100% sure how it made it past both our home inspector and the City Building Electrical Inspection not functioning or wired properly. Also i would have difficulty recommending the landscaping company they chose and we paid additional for them to provide upgraded landscaping that fit our needs. This is our fourth home and we are fully aware of pricing and issues with water features, trees, plants, clay soil and water runoff and drainage. Landscaping and hardscaping was significantly overpriced in our opinion and needed constant mentoring and inspection for quality. Yard landscaping and drainage from heavy raining was a bit of a battle but they did attempt to resolve our issues except for the clay ground issue. We had 4 trees and +/- 30 plants die in first 8 months due to flooding and poor soil. Eventually changed landscaping companies, cancelled the maintenance contract after on year and had to redo our backyard entirely from scratch again with a better landscaping company. Again, overall my wife and I both love our home, and are now very pleased with it. Expect some issues with new homes, it has happened to us each build and nothing is turn-key, do your due diligence in advance and stay on top of things. Overall Pahlisch reacted quickly and resolved our issues to our satisfaction.

Hello - Beware of Pahlisch Homes! We purchased a brand new house from them. We have had now 5…read more(FIVE) water leaks. The first occurred about 3 years after we purchased, and they said "no warranty". 4 more leaks later, and I think it is workmanship that is the problem. And they don't stand behind their workmanship. How much to fix? So far, almost $200,000. Yes that is right, almost $200,000. And absolutely no contact from Pahlisch in response to our requests to discuss. So, be thoughtful and plan to go it alone if you have issues with your Pahlisch Home! Maybe, don't buy one!

Elevation PM is second to none! We rented with them for 3 years and they made the process of…read morefinding and staying in our rental smooth and easy. We moved to Bend from across the country and weren't able to see the home in-person before moving in. The EPM was incredibly helpful, clear, and fast in communications and processing our applications. That level of professionalism was maintained throughout our 3 years with them. From the owners to the office and maintenance staff, everyone was kind and responsive. We couldn't have asked for better and would recommend them to all!

Rental property is great when it's great and miserable when there are issues. I've been using…read moreElevation Property Management since early 2019 and couldn't be happier. The whole team Is knowledgeable, responsive, and gets the job done the right way the first time.

From Northern VA to Bend, OR- needed to rent a place in a pinch. The fees were pretty incredible…read moreand a credit report had to be run just to SEE the rental (my husband was there at the time, but we were unable to see with an agent). We were "awarded" the opportunity to rent it and signed the lease effective 10/15/2025; not arriving until the day before Thanksgiving because of logistical and employment situations. The property was dusty and needed to be cleaned the day before move in. The oven and microwave were 30 years old and pretty much non- usable. We were visited by Superior once moved in to check the condition of the property. The ladies were nice enough but not what I would call concerned about a couple of problems with the property. The owner actually came to the house to install the oven and microwave because of the delay with them coordinating contractors. Thanks Nick! It was a nice enough property and the rent we paid was commensurate with the type and condition of the property. When we arrived, I had to replace toilet seats and hand clean all the glass lighting and replaced everything with appropriate LED bulbs. We also had to pay $750 to clean up the lawn that was left unattended for 45 days before we arrived. When we left, with the property cleaner than we had received it, Superior charged me $540 for supposedly cleaning it. I call BS on that. I was on my hands and knees in the bathrooms; again hand cleaned every lighting fixture; moved W/D to clean behind; wiped out all refrigerator and freezer shelves. and cleaned out the garage/windows and flooring. We also had the property outside professionally manicured and cleaned 1 week before we left ($450) . Stay away from any property managed by this company. They were not responsive (unless it was convenient to them) and they will take your hard earned money. If you have to use them leave the carpet dirty and the residence uncleaned because they will charge you anyway. As an aside, Mountain High is a very nice neighborhood that has very good and nice neighbors. A great place, but not if Superior is in the picture. *We gave them a chance to itemize the cost of the cleaning so we could understand what we got charged $540 dollars for, and they ignored our request*. That tells me all I need to know about their business dealings.

Bad staff and scam and take advantage of the disabled...after taking the deposit on the placeread more