I've been a patron with this store for years. I loved their former location, but the extra drive is…read moretotally worth it. They have a fantastic selection of party goods and the owner creates beautiful balloons for every occasion. It's a one stop for lol your party and balloon needs.

From the owner: hall decorating,balloon delivery,ceiling canopies,creative backdrops ,chair cover and much more....read more

Darlene is an absolute gem! Made my 3 year old daughters…read more 3x bunches of balloons for her bday in no time. Gave great suggestions for balloon with ribbons to accessorize. I will definitely be back :) Thanks Darlene, you're the best.

Great experience! Love the convenience, the staff were fun and friendly, especially helpful. Will…read morebe back for all our party celebration needs. Easy breezy. Uptown Station, Ft Walton Bch, FL

My review is only for the balloon shopping experience. I've never bought helium balloons from…read moreanywhere before so I wasn't sure the process. I was looking for birthday balloons for a 12 year old. Their selection is massive! A bit overwhelming for myself who is indecisive. The balloon selections are all blown up and displayed on the wall for you to see and each one has a number. You then tell the staff which number you want and you go pay for the deflated balloons. Then you take them to get inflated. They were not too busy on a Sunday afternoon and estimated it would take 20 minutes. They were ready in under 10. While I waited I browsed through their Halloween decorations and costume selections. The staff was kind and I appreciated their time and patience with me. It was a great experience.

I've never had a problem buying a single ballon without a preorder but last week I waited in line…read morefor over 10 minutes to be told by the cashier that there was a 3-4 hour wait for balloons and she said she wouldn't let me "cut in line" for one ballon. That's fine but you could have had a sign up or made an announcement instead of letting us wait in your long line for nothing. Meanwhile there were three other employees in the store standing around doing nothing and nobody was filling any balloons.

They had everything I wanted. I was so worried that my stuff would not be here for my party. But it…read morecame in very quick and everything was there nothing I'm back order.

You definitely need to come here for all of your party needs. Reasonable prices, lots of varieties,…read morefriendly staff. I always come here for balloon bouquets for special occasions, I've never been disappointed. There have been times I've ordered weeks in advance or came in the day of. Staff have always been helpful, and they are great at upselling items. I keep the balloon weights and reuse them for different occasions - no need to buy them each and every time. Rows and rows from ceiling to floor of costumes, party decorations, party favors. They have a whole section full of candy 10/$1. Gummies upon gummies, I'm totally coming back for that HUGE gummie snake!!

Unprofessional, rude and threatened to call the police!…read more My party planner and I ordered 60 sets of plates and utensils for a surprise party. When I returned with my cousins two days later, I expressed that I was disappointed that they didn't set aside the large order. The primary issues started when we asked to count the items to verify quantities before signing off for them. Krishna, the sales girl became flustered and we found that they short on the items when the manager came out and insisted quite bluntly that I needed to sign the rental contract. When I stated I could not until we got the actual number of items on the invoice as we would be charged for these on return. The manager, got the owner on the phone and she, "Told us she didn't want our business and to leave" and they would return our money. At this point several clients where leaving, the manager and Krishna became expressly aggressive and threatened to call the Police, even though we were actually leaving. CRAZY! I was happy to give my money to another business. My advice: Take your money elsewhere! When you are forced to sign a contract based without having all the items, WATCH OUT! They will charge you for an ENTIRE set when you return. These guys are CON ARTISTS!

Truly the poorest display of customer service I have witnessed. They harassed a family of black…read morecustomers threatening them with police action if they didn't leave. Their crime asking to count items before signing rental agreement. I honestly left in disgust. Shocking that the BBB gave them accreditation. Highly recommend taking your business elsewhere as I did, Kitchener residences.

This shop and its New owners are a disgrace and shouldn't be in business. The owner lies that he…read moreisn't the owner and always states he doesn't know when he will be in. He hangs up the phone on you when you have a concern, which has been reported by a few locals experiencing the same type of treatment. He makes you wait at the front to pay while he eats his lunch in the back room and will tell you he can't help you until he finishes his lunch. He admitted that he sells defective balloons and will not honour a ballon that he just filled which only lasts 40 min. What once was a great place to get party supplies is now a place you want to stay far away from. Bought 4 ballon's with helium, 1 lasted 40 minutes, the other half a day. If you call with your concerns, be prepared to have him hang up on you. Shameful and disgraceful to have this type of business operating.

Customer service is excellent. They got all the licence and other party supplies for kids and adult…read moreas well. Large variety of balloons and serving neighbourhood for long time.