High quality! Great service! Excellent value! Rare experts in glass, window, and screen repair!read more

I live off a golf course and had my window broken by an errant golf ball. I called Lumpkin's the…read moreday it happened and they were out to give an estimate within a couple of hours. The estimate was very reasonable. Told me they would need to order the glass and it would take within 7-10 days which was right on the mark. When the glass came in they were out the next day to imstall it. Service took about 30 minutes and it was great-even did a great cleanup. I'm sure I will need their services again and will not hesitate to give them a call. I have even recommended their services to two other neighbors.

I hired this company to fix a window. They arrived very late, which I can understand, but the…read moreactual repair was not done properly. While the glass itself was replaced, the plastic trim around the window was destroyed in the process. What could be salvaged was roughly caulked back together, and the remaining pieces were left broken. In addition, the drywall on the interior around the window was damaged and never repaired. I reached out to the company afterward and was very polite and respectful when speaking with the owner. Unfortunately, she was short and dismissive. I made it clear I wasn't attacking her company or the tech. In fact the tech was a nice guy. I simply wanted the issue resolved. After several text exchanges, I was either ignored or told she would get back to me, which never happened. I would share before-and-after photos if the platform allowed it, as they clearly show the damage caused. Overall, the lack of quality workmanship and poor follow-up made this a very disappointing experience.

I used Greater Glass to install a custom shower door and was so pleased. When I had a golf ball…read morehit and shatter a Pella sliding glass door, I used Greater Glass for the glass replacement. I did call Pella but they tried to force me to buy a new door. I knew Greater Glass would do a better job anyway. They are professional, trustworthy and hard-working. They just completed the glass door install and, as I know I would be, I was so pleased with the finished product. Nobody works harder to give you the best in glass work! Thank you Greater Glass!!!! Another project well done!

We had to replace 8 windows in our breakfast nook in our 40 year old home. This was a complicated…read moreproject because the house builder built and framed the windows rather bizarrely. This was all discussed with the technicians beforehand. However, the technicians did not measure all the windows before ordering new windows. They incorrectly assumed all the windows were exactly the same size, but they were not. One window is actually smaller. So the job was not completed when expected and we had to wait until the proper size window was available. The technicians did a horrible job installing the final window and actually gouged the internal window frame, and the window is not properly seated into the window casement. There is an uneven gap at the base of the window from one side to the other which will result in extra work for our carpenter when he comes to complete the outside trim. We would not recommend this company for future projects.

Glen was very helpful. He didn't have the part I needed but was helpful in making suggestions as to…read morehow we can fix our window. In the end he was completely correct in saying the part we needed had fallen into the window frame and just needed to be shaken out. Would definitely go back for other glass/window issues.

Prompt,politeness thorough.Very particular concerning window details...Office was caring and…read moreprofessional.Serviceman took his time to listen.

They did an outstanding job replacing a large window at a very reasonable price. The technician was…read morehighly knowledgeable and professional. It's impressive to see how one person can expertly manage such a large window from a ladder!

The Owner of Craftsman came out to our home to look at the job and ensure that there were no issues…read morerequiring more attention. He was pleased with the end result and as I stated earlier, we do have a pretty bathroom now. We discussed the project and all that happened along the way. He told me that several changes were now in place to make sure some of the mistakes don't happen again. He apologized profusely for all the problems, assuring us that should anything arise in the future, it would be taken care of within our five year warranty. He stated that the General Manager must have been having a bad day and this was an isolated incident. At this point, with everything said and done ~ I am enjoying the bathroom very much and would recommend them to others.

PLEASE everyone, give this a read before you do business with this company. Here is what happened…read more We had water issues behind our shower & decided we needed to fix it & it might be a good time to renovate our bathroom. We met Paul, a nice man. I want to stress that I do not hold Paul responsible for this company's practices, but the owner Kevin McCloskey, who sets the prices for these jobs. Paul said we needed to get a restoration team involved who could deal with any potential water damage. The restoration company agreed that they would remove the shower tile and fix anything we needed fixed. The gentleman who owns the restoration co. asked if if he should go ahead and clean out all existing tile in the bathroom and do the drywall repairs to prepare for Craftsmen to come in and lay tile and put in the new tub and vanity. ALL OF THIS was to be ON OUR OWN OUTSIDE THE CRAFTSMEN CONTRACT. This was at the direction of Paul our salesman. Essentially, Craftsmen would replace a 2 sink vanity, a quartz top, tile the floor which is exactly 130 (I counted them) 12 x 12 tiles, and tile a shower that is 6 X 7 x 9 feet tall, one side of which was to have decorative tile. They were to provide a new shower head and controls and another one by a bench in the rear of the shower. They were to put down a freestanding tub. They would hang a mirror, put a glass door on the shower (31" by 66") and a glass window (57 " by 57") on a ledge that lets you look out of the shower. They then gave me an initial estimate of AT LEAST 60,000 dollars. Paul said some of these can go as high as 75,000 dollars. I asked why and they would give me nothing specific at all. I stated that all the drywall and demo was to be done by a restoration team and all they needed to do was tile the floor and shower, put in the vanity and position a freestanding tub & do the light fixtures and the mirror ALL WHERE THEY ARE NOW. I spoke with Kevin, the owner, said they have been in business a long time and have many satisfied customers and they are competitive with their pricing. I again stated that it didn't make sense. Paul got back to me and stated if we bought our own tub, our own mirror, our own light fixtures & our own glass door & window they would come down to 61,000 dollars. With a cash discount they would come down to 56,000 dollars. So, essentially, they were stating that they would tile 130 square feet of floor, and the aforementioned shower, put in the vanity and quartz top, two sinks and faucets. The Kohler retail pricing of two faucets, sinks, shower faucets, vanity, quartz top, tub faucet is 13,087.76. That is not the Craftsmen discounted pricing they get. They said by us buying our own freestanding tub, mirror, light fixtures, glass door and window, which they would install for us, would pass some savings on to us. I asked Paul, "where is the difference of 43,000 dollars coming from?" He wouldn't say other than that it was competitive pricing. I asked if he would bring the owner Kevin out to the house so I could show him first hand Craftsmen would not be doing demo or water repairs, no tub, no mirrors, no doors or glass, no light fixtures, and essentially, just doing the vanity, top sinks & 130 sq.ft. of floor tile and tiling a shower and putting in new fixtures. Kevin said, that they had been doing this for a long time. I asked how 56,000 for a project with 13,087 dollars of items is coming from, and how can they justify 43,000 of labor and I didn't want to be ripped off. At that point, after nearly 3 months of working with Paul over 7 weekends, getting the restoration company involved, etc, Kevin stated that they didn't want to work with anyone "that felt ripped off" and that he was "pulling the plug on this project". I had put down money to buy the vanity and quartz before all the items were picked out because that had to be done to get on their schedule. Now I have a vanity....and nothing else. Thanks for nothing Craftsmen. You are seriously trying to steal money from people. You ought to be ashamed of yourselves.

Steer clear of this business. I purchased an oversized wall mirror less than three years ago, and…read morethe silver backing is already deteriorating. It seems their lower prices come at the cost of using poor-quality materials. They'll only replace the mirror if you pay for installation again--what a disappointment! It's no surprise this company ranks among the lowest-rated local glass providers.

Started with a visit on Le saint dr. They have a nice sized showroom. The staff there are very…read morehelpful and can provide additional information with product literature. Installation was scheduled and completed within a couple of weeks. We had a small issue with a scratch on one of the panels of the shower glass, but there were no issues having them replace and reinstall a new piece of glass. Customer service was super good. I would use them again with no hesitation

Fix broken window. I would use them again in the future if I ever have a widow problem.read more

Way over priced. I would not recommend for a sliding glass door roller replacement for$450-$550…read more Take a chance to do it yourself I did .