It began when we walked into their showroom on Shrewsbury Street in Worcester and were very…read morepleasantly greeted and asked pertinent questions about the project that we had in mind, custom window treatments, shades and valences for our living and dining rooms. It ended with the installation of those hand-crafted products in those areas by professional and pleasant installers. The entire project consisted of several months but throughout it all we were kept in the "loop" with timely communications from our designer Jennifer, an important point so that we never wondered "what's going on?" Selecting styles and fabrics can be daunting for many, and we initially wondered "where to begin?" But Jennifer walked us through the process and was always ready to suggest options and alternatives. The bottomline is that Dave, Charlie and Sean, the installers all treated our home with respect and explained the construction and workmanship that went into each item. Porro's continues the tradition of customer service, pride in what they provide, and unwavering attention to detail and customer satisfaction.

Porro's has done a great deal of custom work in my home, everything they do it of the highest…read morequality with a great eye for detail! I have used other companies in the past for interior design and nothing compares to their quality and custom work! I would highly recommend for anyone doing any sort of interior redesign. From blinds, curtains, furniture, ect. Porro's has all!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Service from T.J., owner of Tempting Interiors was beyond excellent in working on our window shade…read moreproject. Highly recommended!

Showed up on time. Re strung 2 cellular blinds in a timely fashion. Very pleasant and best of all…read moredone at a fair price.

Great design. Exceptional follow up. Couldn't be more happy with results.. Thank you!read more

From the owner: Madison Matthew Interiors is a small commercial and residential interior design firm founded with…read morepassion, decades of experience, and excitement for sharing innovations in materials and design. We will tailor custom designs and use innovative materials to express your intensity, capture the strength of your business to enhance your brand, effectively making your space a far cry from the norm. Our unwavering enthusiasm and unparalleled responsiveness allowed us to build some of the most successful relationships in our field. Our reputation is built on creativity, reliability, and integrity. Don't be afraid to stand out!

I have contracted the services of Gayle Shelby Interiors on multiple occasions for interior design…read moreprojects. Gayle has always provided me with beautiful design options and has proven to be knowledgeable in her field and extremely professional - always on-time for appointments and finishes the projects in the specified time frame. She has an amazing eye for color and design and I couldn't be more pleased with her designs and the outcome of her projects.

We wanted help in choosing a wall color for our home. During our first consultation with Julie, my…read morewife Jeannette showed her our home and discussed preferences. Julie returned a week later with color suggestions and samples. She hung the samples on various walls. Within an hour Jeannette chose three contenders for consideration. Julie did a great job in helping us in the process. We highly recommend her for helping you with any interior redesign or color consultation needs.

From the owner: We offer Interior Design services and packages throughout Sutton and the surrounding towns. This…read moredesign experience is an exciting journey that provides you with a professionally designed space for your entire home. Services: ~Interior Redesign ~Color Consultation ~Shopping Services ~Interior Painting ~Wallpaper Removal ~Furniture Placement ~Commercial & Residential Maybe you are in the process of remodeling and need assistance in choosing tile, flooring, carpet, lighting fixtures or anything that will be adding to the beauty of your home. I can help! Call me, and let's get started! 508-523-1209

5 stars is not enough for what Wendy accomplished in my home in only 5 weeks. I am so grateful that…read moreSerenity Interior Designs was recommended to for the renovations I wanted to do to get my house ready for sale. Wendy is a magician. She was attentive to detail, stayed under my budget, was in communication with me throughout the entire process, she was personable, and the end result was my home looked BEAUTIFUL. I could not believe the transformation. I live on the west coast, and the home is on the east coast, and I was able to rest assured that everything was completely taken care of. I would highly recommend to anyone considering home renovations. Wendy truly loves her line of work and it shows.

From the owner: Interior Decorating Home For Sale Staging Home Organizing De-clutteringread more

Amy is our designer for my new home and the recommendations that she made are absolutely great…read more Everyone is SO impressed by the new fireplace and hearth she designed when they come over to visit. She also was very conscious of our budget, which I know can be a HUGE challenge for most designers. Thanks Amy!

Amy is one the best interior designers around. She has a keen eye for detail and aesthetics and…read morethinks outside of the box to ensure the end result is unique and personalized. She is an excellent communicator and listens carefully to her clients needs and wants. She is extreemly talented and creates a living environment that is just beautiful. She is amazing!

We cannot say enough good things about Spring Green Interior Design. We turned to Kathryn for…read moreadvice when blending households and she was exceptionally helpful, taking the time to get a sense of our tastes as individuals, then using our input to help us create a harmonious, welcoming home together. Kathryn was generous with her knowledge, such that we came away not only with recommendations, but with an understanding of the principles behind them. She answered our questions intelligently, then expanded into possibilities we hadn't even considered. We particularly appreciated the fact that she was sensitive to our budget, offering suggestions that could be implemented now as well introducing possible ideas for the future. While she has lovely taste and excellent instincts, Kathryn took care never to impose her ideas; instead, she offered guidance, then encouraged us to embrace the choices that spoke to us. She helped us with paint colors, furniture dimensions, traffic flow, lighting options, and all sorts of additional things -- from the small to the structural -- that we never would have known about. To top it all off, she was professional in every way, as well as a personal delight to work with. When it's time for our next interior design project, Spring Green Interior Design will be our first call.

From the owner: How I can help you:…read more My job is to make your life less stressful. With professional design help, the project experience becomes less fraught and more fun. I bring fresh perspective to your design challenges, as well as insights and ideas you may not have considered. Putting my experience to work for you can also help avoid costly oversights and mistakes. Design projects involve many decisions, choosing from a seemingly infinite array of options. I can save you both time and hassle by editing down your choices to selections which fit within your tastes and budget. I can help you select furniture, fixtures, finishes, and equipment, but interior design covers much more than just decoration. Space planning is an integral part of good design, and incorporates functionality considerations and optimal room layout. I can also help you envision non-load-bearing architectural changes in your home. I have additional experience with lighting design, construction documentation, and electrical planning. If you've got a design challenge, large or small, please give me a call or drop me a line. I look forward to hearing about your home project!

I met Lauren last year when I was looking for someone to make curtains for our master bedroom. I…read moredidn't know where to start and she patiently supplied me with different material swatches until a decision could be made on what I and my partner liked. Once we made up our minds Lauren got to work to produce the most beautiful drapes. Not only did she do an expert job, she picked out curtain rods that matched the drapes theme and the colouring of the room. Subsequently she went on to make us expertly made replacement upholstered chair seats. Not to go on and on, but she is also a brilliant sewing instructor and as a result I am now more adept at using my sewing machine.

Lauren is wonderful to work with - creative, patience, efficient, and very hard working. I strongly…read morerecommend her!