There is a reason pilots who work in the industry use Dr Fox, great AME and also a pilot, his staff are also very friendly. If you're MIA based this is the guy read more

I spoke with Aiesha a front desk receptionist. I called today for assistance with a simple question after my appointment & was told the doctor would call me back. I asked if I could wait on hold because it was important and she told me no because she has calls on hold but she placed an urgent message and he will call back. (the doctor only comes in on Thursdays) After an hour of no call back I decided to go back to the office before 4pm because the doctor was going to leave. The doctor and assistant were immediately available to answer my question.. I did not wait more than 10 seconds to get attended... and when I asked why they did not call me back, I was told the agent said I hung up on her and a call back was not necessary. I am very annoyed because this is not the first time I encounter this kind of disrespect and negligence. It's ridiculous that I was told I would get a call back and I would have never gotten the call back because the receptionist lied. I didn't even get an apology. Horrible front desk service. Negligent and liars. Do not trust them with your messages they are probably not giving them. read more

My biggest issue is I haven't seen a Dr during any of my visits. Each person has been a student. And because I'm a new client I believe that's why. To include you're charged a copayment to come in for your results. However the students have been very friendly. And I haven't waited long during each visit. Which I appreciate. read more

I have been coming to Dr. Fox's office for over ten years. Each time that I have been there I have found the staff, doctors and nurses cordial, professional and efficient. Their offices are kept clean, organized and comfortable. As with many health organizations I have had to wait my turn to be seen. Yet never was the wait exhaustingly long as Dr. Fox keeps a full staff running - for patient efficiency. Professionally speaking, Dr. Fox is a well trained medical doctor with over 30 years experience. He knows medicine! And he knows how to keep his staff medically trained so that they, too, will provide quality medical care. read more

Very dysfunctional say one thing and do something else They really try to take advantage of you read more

To the doctors/head office manager: Please stop hiring unprofessional 20 year olds with bad attitudes. Your office is over staffed and most of your assistants stand around gossiping instead of actually taking care of patients. It looks really bad! Your front desk girls usually do not greet or treat patients with respect. They are sassy and barely listen. Please stop hiring cheap labor and find some more mature and quality workers. Your employees really reflect negatively on you and your practice. I don't enjoy going to this place but I have no choice given my insurance at this time. This place sees far too many people. Be prepared to wait 40 min-1.5 to see your doctor. Appointments never run on time. It's also very difficult to schedule an appointment within the same week. Maybe more doctors are needed? You can go to the urgent care center in the basement to get referrals instead of waiting around for an appointment upstairs. I did this a few times and it saved my sanity. You pay the same copayment as seeing the general doc I believe. Usually there is s nurse practitioner or occasionally a doctor who can help you. They have to check you but this is the best way to get a referral asap. The workers in the basement seem more polite than the ones upstairs. The only real treat of coming here is talking to the doctors. I have Dr. Diana Z and she is very kind and helpful. She really listens and takes her time with patients and shows genuine compassion. read more

Don't waste your time. No work ethics or even some sense of morality at this office. I've been here three times, every time specifically asking to see the DOCTOR when making the appointment and they said that he would be there. However, every single time he was not. Not only they lie to you when you're making your appointment, they won't even tell you that the doctor won't see you during the over an hour wait time in the waiting room. They charge you and your insurance a doctors visit, then a nurse practitioner hastily sees you and barely listens to your concerns or knows how to help you. Today, after my objection, they told me that the doctor is here only in the mornings. So they made my appointment to see Dr. Fox at 1 PM knowing that despite my request, he would not be there to see me. Again, no morality. It's quite astonishing how comfortable they are with lying to the patients and insurance companies. My advice is that have respect for yourself and try some other office. I got them void my payment as my appointment was with a doctor who simply is not in his office when his staff makes appointments for him. Unfortunately, I cannot get my wasted time back. read more

After Dr. Kev, did something wonderful I decided to see if he ever made the Yelp reviews. I was aghast as to what I read. Not saying it's not true, everybody experiences negative incidents in there lives. I've had Kevin as my physician for many years an always way above board treatment. To the pointI have become close with this brothers too. On May 20th I was in Southern Thailand and ate something that didn't agree with me, almost instantly sever stomach cramps, nausea, you know the whole works. I went to a pharmacist in Thailand who gave me a substance that smelled like mud, I drank it and was somewhat relieved. However the sever pains came back and the flight home was not pretty. Once I arrived in Dallas called Kevin what I had and asked if he could write a script to my pharmacist. Kevin did one better, he asked when I would be arriving in Miami, and met me at my house for a quick examination and medication. Truly a great guy in my mind! read more

I enjoyed my Dr.'s visit today. I was completely impressed how the staff members were absolutely pleasant, very professional, everyone were smiling and super-friendly. In addition to that, and my wait time wasn't long, they are now offering a FREE complemantary glass of ice-cold lemonade. In my opinion that's a nice jester while you wait. Regards, Satisfied patient read more

Looking for a doctor I came across Dr. Fox-I will never return to this place after they misdiagnosed my husband with pneumonia and sent him to their disgusting hospital in Westchester. Stay far, far away. read more

I have been going to Dr. Kevin Fox ever since I could remember. As a family physician I thought he was extremely distant and not caring at the early age. Now that I am an adult, I can't believe how I was subjected to thinking all physician delivery the same type of care. My mother has had him as a primary doctor for the past 15+ years and for the past 2 years her labs have been abnormal. He basically dismissed the abnormal labs and therefore falsely reassuring that she is fine otherwise. We decided to get a second opinion and went to another physician confirming a diagnoses. Not only did he misdiagnoses my mother, as a professional he didn't treat my parents with the respect every patient should receive. I do not re command this physician at all. read more

To begin, I work in healthcare and work in the training of future physicians to qualify my comments before I start my review. I recently moved here to accept my new position and was looking for a new physician. I found Dr. Fox's office through my insurance network as a qualified provider. I would never recommend this physician's office (Fox Medical Center). Here are my reasons: Friday (10/17) -I was told the doctor was out on a family emergency and would see their PA (initials CA). The front desk staff were very polite and efficient -I was brought to an exam room and met by a student. The student was adequate but managed to screw up my prescriptions and some of my information -At no point was I see by a licensed clinician ( I never saw the PA) so it will be interesting to see if they bill for a service. They can't. -For first time visit, you would think I would be see by a licensed clinician and not just a student. The student took an adequate history but I was never examined. -Labs were ordered and I was to return Saturday since I did not fast Saturday (10/18) -I returned for my lab work at 1130 am (the office closes at noon) -I was curtly told that the office stops seeing patients one hour before they close so I was told to leave -Lab work takes only a few minutes so you think the office would have provided quality patient care and customer relations and took me in for my lab work. It was as though I was an inconvenience to the office Monday (10/20) -I returned to get my lab work and obtain correct and accurate prescriptions -I met the student who saw me Friday and the PA happened to be their -The PA wrote correct prescriptions but not after quizzing me on why I needed the two prescriptions. Maybe if he would have actually seen me on Friday, he would have known why. -I was told to wait for labs. After 30 minutes of waiting I asked if I could get the lab script and go somewhere else. -I was told to go around the corner and knock on the lab door. I was met by a disengaged lab staff who printed out my form and said here you are you can go. You would think they would try to accommodate me. Well, the lack of patient privacy, quality customer service, lack of valuing the patient and what appears to be a disregard for providing me any leave of quality care seems to be the norm. Maybe it is their norm in South Florida; however, I come from Pennsylvania where high quality care and customer service is a high expectation. read more

The most unprofessional and rude staff I have ever crossed paths with at a medical facility. At any facility for that matter. All the girls at the front desk have major attitudes, they gossip and text while you stand there waiting to get their attention. And they completely brush you off when you ask anything at all. Embarrassing establishment. read more

Horrible experience. Very impersonal staff, horrible parking, and this Dr. kept checking his Iphone the entire visit. I felt like I was rushed through the visit with him after having waited over an hour in the waiting room. AVOID at all cost! read more

Horrible. Dr. Fox gave me wrong diagnose. The girls that work in the front desk are rude and unprofessional and will let you wait even if you come in with an urgent case. They show no care, unacceptable for a medical facility. The one that takes the payments even though she's nice sometimes is not focussed and forgets to send the orders to the testing areas. The office is completely unprofessional and the dr's are questionable. read more

I had to take someone there that was in severe pain, or sick or whatever. this person calls the insurance, and get this guy, Dr. FOX. He's a cunning Person. very good as a smooth operator. We had gone there, this person couldn't drive from pain, or sick, or an organ could have been the problem. we didn't know. So I give a ride to a desperately sick person, this person had called the office prior and explained what (Jane Doe) felt , and they said, OH YES come in, we will take care of you right away. We get there, and the "right away" phone verbal affirmation, was a "We never say that on the phone" . So that was frustrating, especially as a caring citizen, I had to stop my day errands planned to help a hurting Human being. We get there, and the DOC has his physician assitant wanting to write , Meds , we already know don't work!!!!!!!!!! but can harm, from past experiences. So finally the DOC, comes , as he didn't really want to, and starts all this questioning as though we were there for Pain Meds, which we were not, he just assumed, becuase I guess he is of the Personality of the 'KNOW IT ALL". he ask, Have we been on meds before of any kind, ofcourse, we both have given brith ceaserian, and both have had severe injuries, within the recent 2 to 6 years between us both, but all is legit, why if we were drug addicts looking to score, would we bother to see a DOC, why not just go to South Beach and have ala carte drugs and less hassle of an appointment with an a hole DOC UHHHHHHHHHH!!!!!!!!!!!!!! R there any real Doctor out there that really want to help, even if the case may be addiction, not of ones choice. WHY I say, that , DOC 's put you on meds , when you are seriously injured, or given ceaserian birth, then one year into there care, with their prescribed pain meds, that one has no idea is severely addictive, and mentally distructive. Turn right around, and then accused prior real injury patients of being addicts. REALLY??????? Doctors then are the Drug pushers , that get a GOD complex, and can ruin your life, they can be character assassins. I say, DO YOUR HOMEWORK, before going to any Doctor. THEY are truly dangerous bunch. and I know there r a few left, that are really doctors that really want to help a human being return to a healthy productive life. again, FEW DOCTORS. today it's like finding a needle in a hay stack.. I have only been in Dr. FOX's presense for 5 mins, He was personable, funny, seemly caring, but something just gave me that gut feeling, Find another DOC. from the moment we arrived, nothing was as it was on the phone call communication. and that alone, speak volumes.......WE should had left the minute they changed from what they had said on the phone to what was really going down. read more

I do not get most of the comments regarding Dr. Kevin Fox. Yes, sometimes you have to wait 15 to 20 minutes; yes, sometimes you have to park outside his building, but it is totally worth it. When my mother was visiting, from out of town (not his patient), she was rushed to Baptist Hospital, she had Parkinson, and Kevin was there even before the ambulance arrived, all the paperwork done and everything. No doctor in Miami is as caring as he is with his patient With me, for many years, he is right on the money and his staff is as friendly as they can be. Perfect he is not, but who is it. I rather wait and walk to see him than wait in line for hours to buy the latest electronic gadget Jorge R read more

My family members and I have been coming here for about a year now and putting up with the terrible service because the location is close to us, but no more of that! I decided to give two stars instead of one because the Dr who's been attending us is not all that bad, but the staff just makes your experience horrible! There are mostly girls working in the front, gossiping or on their cellphones and don't even dare ask them for help or you will get a rude remark. I was astounded at how the lady treated me after asking about a referral. The wait doesn't make it any easier. Wouldn't recommend coming here. read more

All of the fox medical offices I've been to have been only terrible experiences. Due to the issues I've encountered with them numerous time and with my insurance at the time I found myself changing the insurance company to go to a private doctor and not deal with a clinical office full of rudeness. The staff at all locations are unfriendly and to be honest a one star rating is not even appropriate. No stars given at least on my end but Yelp makes us rate at least 1. read more

The office staff is extremely unprofessional and rude. They rarely ever answer the phone or transfer you to the proper department, or the person who need to speak with is conveniently always on lunch. Worst experience dealing with any medical staff. I would highly recommend you taking yourself somewhere else. If I could rate this place a negative 1,000,000 I would! Dr. Fox is great, but his staff is crap. read more

Horrible Horrible Office! Please don't waste your time. this doctor and his office has no principles at all. Wait over 2 1/2 hours for our first visit, then to pick up lab test i was running 10 min late and they made me reschedule my app. Doctor is a clown, he is on his cell phone the whole time of your visit and wont pay attention to you at all. No parking space so be prepare to leave your car in the street. I wont recommend this office or doctor at all. read more

I have read most of the reviews on this page and I can gladly say most are completely false. dr. fox has been my physician for the past 6 years and I have never had a problem with him! He takes his time when I come to the office and I'm glad that a doctor takes that kind of approach. Before I went to him I went to a different doctor and the wait was unbearable. I usually had to wait 1 to 1 1/2 hours to be seen. When I came to dr. fox I was seen within 30 minutes. Yeah, 30 minutes may seem like a lot but it's a doctor's office. What do you expect? I was surprised that it only took 30 minutes by the amount of patients before me. All the employees have a smile on their face and treat you with the utmost respect. I highly recommend dr. fox. read more

We spoke with Michael on March 10 and made an appointment for April 1st for two of us. For obvious reasons, we understand that a waiting period is common in medical care, so when making any medical appointments we always make it known offhand that if we are indeed making an appointment, we expect to be seen at or close to the scheduled time. Upon arrival, we clarified the same. To make a long story short, we were there for 80 minutes and never seen by anyone. As we walked out, we told the asst. to give our spots to the next persons. He quickly asked we wait a moment, promptly returned and told us a room had been made available. Being we had already waited 80 minutes, we asked "OK, are we going to be seen right away or is this just going to be a change of scenery with more waiting"? He apologized, said we would not be immediately seen and that the doctor was very busy, so we'd need to continue waiting. We told him he did not need to apologize because it wasn't his fault, but rather a (scheduling) policy issue from the practice itself, and shared that the doctors there are not the only ones with busy schedules. We calmly told him we had never waited 80 minutes for a medical appointment. Bottom line, our other doctors see us close to appointment times. If they can do it, so can Fox Medical Centers. These low reviews are with reason. We won't waste our time with Kevin Fox and Fox Medical Centers again. read more

My family and I have been going to Dr. Fox for many years and love his attentive staff and excellent service. Every time I go, Dr. Fox and his staff spend time thoroughly asking questions and they are always on call in case of an emergency. I am thankful to him and his staff for their help and patience. I highly recommend his practice! read more

Stay away, no point in making an appointment wait times are ridiculous and to top it off they place a number for you to call if you've been waiting more than 30 minutes and they don't answer it!!! I changing doctors immediately read more

Terrible! People working in the office are not knowledged enough! You have different nurses telling you different information, go figure who is right.... Oh and don't even think about doing an abortion, as you will first be told to come back in two days after they do a termination shot on you and then suddenly they will change it to one week.... you will go back in one week, they will insert pills inside you and put a tampon inside you that needs to stay 12 hours! Which is unheard of....as you would read anywhere on google, it says do not insert anything, especially a tampon!!! Then you will have no aftercare instructions, no phone number to call for emergency, & good luck if you get a call back regarding any concerns..,. As I been hospitalized and apparently their abortion method didn't work because after 3 weeks I ended up hospitilized for blood infection that could be skeptic....most probably because of their amazing 12 hour tampon genius method....& no antibiotics given for preventation.,, so here I am in the hospital with an infection and positive pregnancy test..... As you wait forever......I do have to mention the doctor is very nice, very sweet and cool guy, but good luck if u get to speak to him! They will charge you upfront, they do not take insurance, care credit medical credit card, or lending tree....as they do not even know what it is! You will Be treated as another casual patient. I do not recommend this office for anything serious! read more

I do not recommend this Dr office at all! First of all there is hardly any parking at all. I arrived 20 minutes early and was almost late to my appointment before I finally parked on the street-hoping that I would not get a ticket or towed. Once in the office there was a 30 minute wait. Then I didn't even get to see the actual Dr-I saw his P.A. Now I respect P.A.s I am in the medical field myself and know that they are knowledgeable professionals but at least for my first office visit/check up I thought I would see the actual physician. I did my labs there and then scheduled my follow up visit. When I called to reschedule the appointment I could not get another appointment for 2 months. They are really hard to reach when it is not office hours. You might as well just go to the ER. Nights, weekend, and holiday's you are on your own. I was having a severe medical issue a few days before Christmas but the office was closed for more that a week. Just recently I started seeing another doctor and he received the results from Dr Fox office and a lot of my labs were off (subsequently those off labs were causing my previous health issue which I was trying to contact them for). Mind you I had those labs done in Sept 2011 and I did not get a phone call for my results or anything. Not even a quick/convenient follow up visit considering my labs were off. That means that the only people that actually looked at my labs were the actual laboratory that processed it and my NEW Doctor. Save your self time, money, frustration, and your health and please go to another Doctor. read more

horrible doctor and practice do not go with any of these doctors they are negligent, abusive and liars. They are associated with Preferred Healthplan, co-owners and create a pre-existing condition for all your conditions and like that they keep your insurance premiums and do not treat you. Specially Dr. Fox read more

The Fox Group family practice is the absolute best community style, individual medical care group I have ever been to in Miami. All of the Physicians, P.A.'s and staff have been nothing but nice and on point. They are all well trained and personable.Truly caring staff. Tri-lingual. Not many physicians are open every-other Saturday with walk-ins available, and so many other services like X-rays, Ultrasounds, a pharmacy and a lab. A Podiatrist is there, as well as a cardiologist, and Internal Medicine. I Totally love Kevin and Christian, also Diana! I will go to whomever is available at the time, and I am secure in the knowledge that if an appointment is not available, I may go as a walk-in. Thankfully I have never needed Emergi-care due to the great hours! I totally respect that it is also a "teaching facility" with hands on student rotations.Some people may be put off by that but I think it's great. Where are our children, our future doctors or nurses supposed to go, and get that experience in an office setting? This is why I used the term "community style", because this GROUP of physicians caters to all different facets of the human condition. read more

I hate this doctors office, every since the Homestead office closed down the service has been garbage. I came in as a walk in for the FIU & the resident didn't sign my notes or send my prescription & they told me I had to come back in because they had no idea who the person who seen me was. Plus I would have to pay my co payment again because if their unprofessionalism. I'm currently looking for a new PCP read more

I go to Dr. Fox for my FAA flight physical. Dr. Fox is a good and fair minded doctor. The reason there are so many poor reviews is that, IMHO Dr. Fox is a victim of his own success. He charges REASONABLE fees for his services and tries to see and help as many patients as possible. He could easily charge higher fees and make it more challenging for people who really need to see him. The other reviews were made by spoiled brats who need a dose of reality introduced into their lives. read more

: I went to dr kevin fox a couple weeks ago for the first time. I was skeptical because I read a lot of reviews about him before I went. I'm happy that I still went because he is probably the best doctor that I have been to. I went for a pre-employment physical and he took his time with me. Ran every necessary test and cleared me so that I was good to go. I Highly recommend him. I was in and out of the office within an hour. read more

Had a great experience. As a new patient i had to request my records from my old Dr. They took care of everything right away. Best experience i had in a long time with a doctors office. I witnessed some patients being rude to staff and their response was impeccable and professional. I recommend it. I was helped by NP Zambrano who shows to be caring and understanding as it can get. read more

Have been pas two weeks since our last visit and nobody has call me for a referred. Service is sucks...

Dr Fox has been my PCP through my insurance for about 2 years now. I have been to the office numerous times as I have been dealing with a few health issues and I just recently had surgery. Let me tell you, I love Dr Fox! He is caring, he listens and he's just a nice guy, actually sits and talks with me. As for the office and staff, I have had no issues at all. They have bent the rules to accommodated me many times. They all seem to get along in the office, and not that going to the Dr.'s is a party, but it has never been unpleasant and I have never had to wait a ridiculous amount of time either. In and out within 60 to 90 minutes, not bad at all. Whatever I have needed his staff is very helpful and suggestive as to how I should proceed and my different options whether for an appointment or even the walk in clinic. I honestly do not understand the reviews I have read. I do not agree. I will continue to be Dr Fox's patient and am VERY happy I chose him as my PCP. read more

I am never going back to FOX MEDICAL CENTER. My husband and I were looking for a family dr. and the Dr. Jonathan was great. However the customer service is really BAD. It is very hard to get through to set up an appointment, to send messages to the dr. and the billing is wrong, big MESS, they put the wrong codes. They should fired all the staff and rehire professionals because even though the doctors are nice I rather pay more money and go somewhere where they are going to treat me with respect. We are paying for a service we are not going there for free. The only one who was nice at the front was a guy, the girls have a horrible attitudes, Dr. Jonathan Fox who does the hiring of your staff, it seems you need to fire that person because they are not doing their job?. I even mentioned this in one of my appointments but Dr. Jonathan Fox did not care. oh well I guess you don't care about your business because me and my husband are never going back there. To Dr. FOX, if you want to stay in business it is time to clean up your act. read more