I would give them a 10-0 if I could, the doctor in here does not listen he does not pay attention…read moreto his patient. He does not follow up with his patient. All he wants to do is give injections and meds. I begged for another scan, I begged him to check my back. He was pushing and push, pushing and push pushing for me to get an injection and I refused. I didn't do it and I threw all meds away in January 2025 just to find out that it was in my environment that I was living in that had covered my body and mold from head to toe and not one of these Doctors listened and knew what they were doing. They just wanted to keep pushing pills. I begged this guy to redo a scan and all he kept telling me was the doctor and you have dislocated discs in your back. Let me tell you something stay away from this place. Stay away from Shady Grove Hospital be very, very, very careful and know your body, but this place stay away they try to talk you into unnecessary procedures. I have a girlfriend who was deathly ill. They put a pain pump in her body and forgot that they did it when this doctor left the practice. They are disgusting. They are just another one of those medical practices with their hands out money money money let's prescribe pills, pills, pills, pills, and procedures. Let's let's not try to get down to the real problem. The office is rude. The doctors are rude. They do not listen. Stay away. If your life depends on it stay away go find someone else.

Would give no stars, Hagerstown office was the worst I didn't know where my prescription was being…read moresent from month to month. One month Germantown the next Frederick. How can I trust Colin mychok to operate or do a procedure on my body when he can't even send my medicine to the right pharmacy After voicing how I felt about his plans to operate and said NO it became a problem I said I would have the procedure done, but NOT by him I value my life I was asked to leave

Previously, I had gone to Frederick Foot and Ankle twice. The advice and treatment rendered was…read moresatisfactory. This week I went again on August 5 for a follow-up on an ingrown nail problem. Upon entering I was informed that I would need to check-in via phone or iPad. I said I would do the iPad. I began to fill in the information request on the iPad. I am not exaggerating, about seventeen screens and about 6 minutes later I had been asked about my medical life story. I was asked about everything you can imagine. When I got to the 'what is your sexual orientation' question and not even finished (how long would this go on?) I said enough is enough and refused to complete the 'check in'. All this for an ingrown toenail! I directed the attendant to delete all the information I had input, and I said, if the doctor will not see me without filling this in then I am leaving. The woman said you must complete the registration. With that I walked out. Totally unnecessary and ridiculous. I was treated like a sheep. Where is respect for privacy? They are selling your information. No Sir! Gary

The staff is great and I'm so grateful for Dr. Marconi. Excellent bed side manners. If it wasn't…read morefor her I don't now if my foot would ever heal. So thank you !!

I've only been to this physical therapy practice and do not have experience with others but this…read moreplace is top notch. After being referred here because my podiatrist recommended I go to Lauren for dry needling, I was contacted quickly to establish myself as a patient. Tiff and Rae hold down the front desk and are wonderful. They are so down to earth, funny and all around good people. They go out of their way to chat and get to know you. They are also very understanding if you need to reschedule an appointment. Lauren is very knowledgeable and professional and no doubt is the reason I got over my plantar fasciitis. She helped explain everything, gave me home exercises and dealt with my whining dying dry needling! I also worked with Steve and he was also great. This is an outstanding physical therapy practice and I highly recommend them for anyone who is recovering from an injury. They are a small practice and care about their patients. Their schedule is also very flexible.

I had an absolutely wonderful experience working with Rob at Jackson Clinics in Hagerstown!! After…read morefinding out that I had a labral hip tear, I was told that I would need surgery to fix the pain associated with it. I am a 36 year old woman and I could barely lift my leg to get dressed, walking hurt, going up a hill was incredibly difficult, and I could no longer sit on the floor with my children for any length of time. I did a bit of my own research and decided to give physical therapy a try before surgery (with a very lengthy recovery). I am so thankful that I chose Jackson Clinics!! Rob and Rae were both wonderful! I broke my back at 12 and have been through quite a few different physical therapy programs. I have never had such success!! The amount of knowledge Rob has in his field is unprecedented, in my experience. If you are willing to do the exercises, I believe you'll have success as well!! I worked out frequently before going into therapy but Rob pushed me every time I asked for more. I truly believe that I will not have to ever have surgery with the coping techniques he taught me. I am so grateful for that!! If you are in need of physical therapy, you seriously can't go wrong with Jackson Clinics in Hagerstown!! I'd recommend this clinic above all else!

Dr. Ciccarelli should have her license to practice medicine revoked. If you value your health, she…read moreshould be avoided at all costs. Backstory - I went to see Ciccarelli a few years back to have a prescription refilled after witnessing a horrible car accident that my friends were involved in. I was first on the scene and ended up pulling them out of their burning vehicle. The entire experience was pretty traumatizing and resulted in me being diagnosed with mild PTSD (I would get random panic attacks for no real reason). Another doctor had made the diagnosis and prescribed me Lorazepam, a mild anti-anxiety medication, similar to Xanax. I ended up going to see Ciccarelli because I ran out of my prescription while I was visiting my parents. Instead of simply evaluating me, and refilling my prescription, Ciccarelli attempted to prescribe me a different medication.. Zoloft. Yes you read correctly. She attempted to prescribe me a long-term, high-dependance forming, anti-depression medication for my acute hypertension. Puzzled by the decision, I told her that I didn't want to take Zoloft, because I didn't want to become dependent on a substance for a condition that appeared to be lessening on its own (in terms of severity). I simply needed a short-acting anti-anxiety medication to help calm me down during the event of a panic attack. Ciccarelli's response to this was, "I'm the doctor, don't you think I should be making those decisions?" I was absolutely stunned. I literally couldn't believe that she was attempting to put me on a long-term anti-depressant in order to treat my SHORT term hypertension. I refused the prescription. On my way out the door, Ciccarelli stopped me and asked if I had any friends in the area in need of a doctor. She went on to explain that her practice in Clear Spring (which has since closed) wasn't doing well and she needed to bring in new patients, or risk having to close the practice. Once again, I was stunned. All of a sudden it made perfect sense... she was attempting to put me on a long-term medication plan to force me to come back into her office for regular check-ups, thus giving her practice more money. I was utterly appalled. I left without responding to her plea. A month or so later, I was talking to a relative of mine who previously had used Ciccarelli as her GP. 17 years old at the time, she informed me that after Ciccarelli learned that she had a boyfriend, Ciccarelli had said, "If I knew you were going to become sexually active, I would have never prescribed you birth control in the first place." This made me see red. This doctor actually had the nerve to cast her own personal beliefs onto the healthcare of my family member. In my opinion, this should be grounds to lose your medical license. Not only was it none of her business, but she ABSOLUTELY had NO right to make that comment and threaten to revoke the birth control prescription. You are a PUBLIC SERVANT, nothing more. Get off your high horse and do your job. Ciccarelli is dangerous. She is not only willing to put her own patient's well being behind the success of her practices, but shes also no stranger to imposing her own personal conservative beliefs on to the medicine she practices. She should she be ashamed of herself and avoided at all costs.

Dr. Ciccarelli is a wonderful doctor I have recently had a visit with some health concerns of mine…read more She was quick to find a specialist to help me with my knee! She has taken excellent care of me each and every visit. The Doctor has an excellent bedside manner witch makes me satisfied with her service! Each and every employee works toward making you feel part of her healthcare family.