The doctor was great and the waiting time wasn't bad at all. I'd recommend this urgent care…read morefacility. The staff also was very friendly and professional

Top Notch medical care! Have been going here for the last 10 years, always a short wait, the staff…read moreand providers have been excellent every time I've been there. It's always very clean and organized, And Allen Imes is absolutely incredible with knowledge! He's very quick at figuring out the issue and how to fix it. I highly recommend this office for the fast service, the compassion and knowledge.

Never had problems with them b4 today I have 2 insurances and I should not have to pay a co-payment…read morebut today I had to they refuse service because I didn't want to pay the co-payment. I was in lots of pain . Collin Edson was very rude... I ask who was in charge he said they didn't have a supervisor.

Let me start by pointing out that Tanika Horsey, Hodan Mousse, Angela McDonald, and Sharease Grace…read morehave all said everything I am about to say in my review of this woman. Before I established care with her I read these same reviews so I knew what to expect but I still gave her the benefit of the doubt. Plus she didn't try to pawn me off on other doctors for medications she could continue. What is prompting me to leave this review is the fact Dr. Robinson became spiteful and terminated my care from her facility because my INSURANCE chose to file a grievance against her for not timely correcting my prescription. At my last appointment with Robinson last Monday she didn't even address the real reason I was there and that was because of high heart rate and low blood pressure. She did not let me have bloodwork that day but instead chose to wait and said "well your heart rate and blood pressure is fine today". Then we discussed my fluctuating testosterone and she questioned if I would benefit from my testosterone being higher and agreed to continue testosterone therapy. She sent over the testosterone prescription but insurance denied it as they would need a prior auth. I asked Latonya if Robinson would appeal and do a prior auth. Got no response on that. When it came to one of my controlled meds needing approval a message and a phone was sent to the office. Like everyone else says it was ignored by Robinson and it took me calling my insurance for her to stop knuckle dragging and fix the prescription. SIX days later and a third party call. Now on that call the insurance rep said she had to file a grievance against Robinson per policies and procedures of the insurance. I specifically expressed I did not want a grievance filed, that I had no complaints, and just wanted my meds. Latonya was on the phone and she ran back and told Robinson. Robinson called me early yesterday morning to whine and complain about the message I sent to rude Latonya telling her not to talk to me the way she did and if she can't treat me as a human than have someone else contact me. We are our only and biggest advocates so we HAVE to stand up for ourselves. That was out of my control and had Robinson just did her job and stopped ignoring messages a grievance wouldn't have been filed. This is an ongoing issue with Robinson that MULTIPLE people have complained about and instead of her fixing herself and the issues she chooses to ignore it and take it out on patients and terminate our care. That is a systemic problem in Georgia. If you don't tow a doctor's line they will terminate your care and make it difficult for you to see other doctors. The manager Ms. Akins called me conveniently after I did a survey on Robinson this morning to discuss the issue and while she was "nice" and listened she knew what was going on. I told her had her staff let me speak with her instead of denying me that right none of this would have happened. She said she would address the issue which I told her nothing is going to change. People have been complaining about this for YEARS with Robinson but she said she did have control over the office and staff. Not the doctors. I also asked her when is Robinson scheduled to come in and she said everyday. Odd because Robinson is out more than she is in lol. Just last week she didn't come in on Friday plus the other countless days she is gone. Wednesdays she's off indefinitely. No wonder nothing can get done and I personally think she has personal problems that is preventing her from doing her job and come in the office. I could mention her marriage which I think is causing her mental distress to the point it's interfering with her job. The rapid side to side jaw movements she constantly does, the rapid talking and rushed visits, leads one to believe something mental or substance wise is going on with her. I don't want to make this personal but I did not appreciate the way Robinson spoke to me when she called MY phone, wouldn't let me get a word in, lied to me and lied on me, and then spitefully terminated my care.

I appreciate Dr. Robinson concern about the quality of my health. She follows up immediately with…read moreany additional referrals or new prescriptions. She is always polite , but comfortable asking direct questions about my health issues. The office is easily accessible and adequate parking spaces close to the office entrance.

This is one of the best doctors I've ever been to, from the front office staff, to the nurses and…read moreespecially the doctor! He will ask you the right questions and allow you to talk about your symptoms, treat your problems, and if needed send you to the right specialists. I highly recommend this office. T.Z.

Frustrated with my previous doctor's office, I was referred here by several people. Never…read moreregretted the change and have had the absolute best service. The doctor sees me on time, something I wish they all did, and gets you in and out. No B.S. or time wasting. Just what I want. Probably the best thing about this place is that unlike the previous doctor's office I went to, the front office is not staffed with talking monkeys. I have called for prescription refills and had them handled immediately, where it would have taken several phone calls and sometimes more than 1 day with the other office.

Wendy is very passionate and very knowledgeable! She knows her stuff. I have always had a great…read moreexperience with her. I've been going to her over 20 years and my daughter uses her as well!

Excellent customer service. caring and compassionate staff. walkins welcomed. Does DOT physicals…read moreAnd back to school physicals .

Dr. Momin is one of the best if not the best medical professional I have ever seen. He is patient,…read moreresponds to my needs and answers my questions. His medical assistants, aka nurses are also very professional and nice. The desk staff leaves a little or a lot to be desired depending on the day. Despite that and the fact that Dr. Momin overshadows all of them, it is a good solid 5 from me.

When yellowjackets decided to attack me one Saturday afternoon... McDonough Primary Care Family…read morePractice was there to take the sting out of my situation! Nurse Practitioner Amanda Lynn Butler was professional and very knowledgeable in treating my allergic reaction to the many bites I received. She was friendly and concerned of my dilemma as well as her comprehension on the proper treatment. The office staff was professional and friendly as well. The facility was clean, well organized and easy to find. I highly recommend McDonough Primary Care Family Practice for all your quick medical needs as well as minor injuries, colds, infections and any ailments that seem to BUG You! (¬‿¬)

Dr. Van Laar shouldn't be working. He's (respectfully) too old and basically just there to write…read moreprescriptions. He doesn't seem to care about the actual health of the patients, leaves early most days and doesn't try to understand the issues presented or come up with solutions like a doctor is paid to do. He just asks what the patient thinks they need and writes something up. I had to actually self diagnose and figure it out for myself. The rest of the staff is great and so sweet, so it's a shame they have to work for a man who just doesn't seem to care about his patients. Just do yourself a favor and go somewhere else unless you know exactly what you need.