I've been working with Brian Begalke at this accounting group for the past year on my recently…read moredeceased loved one's estate, and he has made one amazing save after another. First of all, this group came recommended by my attorney, which was a plus, and I felt reassured and confident going into the long process of settling the estate with Brian. On day one Brian identified an important issue from my loved one's personal filing system that I wouldn't have recognized in a million years. Then, another item was recognized, which should have been caught earlier on by me, but -- being such as I am, I just didn't catch it, but Brian did. Yet another item was put to rights as we came closer to winding up the business of the estate. I am deeply grateful to the attorney for pointing me in the direction of Begalke & Associates, and I'm so lucky that Brian was available to work on the estate. My family and I are looking forward to wrapping things up in the next few weeks, I think, and I have Brian to thank for how smoothly things have gone with the accounting. Quality like this, personal, friendly, professional and accurate, is rare and it comes at a price but I feel strongly that the quality of the service provided and the pricing, here, are perfectly equitable. Everyone there, the staff, and other folks at the office have only ever been friendly and helpful. Thanks Brian, and everyone at Begalke, for an excellent experience.

Dishonest billing practices. You will be paying hundreds of dollars for every 1 sentence email or…read more30 second phone call. If they send you a mass email to hundreds of their clients, you will be charged for it.

Jerome is the best! He is so informed and knowledgable about tax law. He probably isn't taking new…read moreclients but you could test your luck!

Thought my return was super low. plugged in all the info to turbo tax and doubled my refund. called…read moreJerome from mathes tax and he basically told me I was wrong. I asked him to help so I could refile. he said since I'm refiling in turbo tax i should know what I'm doing. horrible customer service and horrible work done.

This goes out to anybody that banks as Sheboygan area credit union. Don't do it it's always the…read moretime the customer service sucks and they don't care about you. Nobody answers the phone when a customer tries to call there a left on hold. And if you're lucky somebody doesn't answer and they make you go through their voicemail options that's not a bank that's a credit union and they don't care about you they want your money.

The only star I would give this bank is for their loan opportunity. They have good rates and are…read morereasonable. Everything else? 0. Their customer service is HORRIBLE. 1/10 times will not answer the phone. Their app is slow and does NOT update correctly. you can go negative .01$ and get charged 30$!!!! It happens every damn time. I do not hardly use my debit card and for this exact reason. Horrible and frustrating experience w this bank

Josh P. was wonderful! He was extremely helpful. I submitted my loan before the end of the day, he…read morecalled and discussed rates, told me what my payment would be, I submitted my purchase agreement via text and he continued to work on it the next day while he was on vacation!!! His exceptional service and positive attitude made this a wonderful experience and exactly why I keep coming back.

Used to be great but not anymore. No personal teller interactions when you go to the location. You…read moreget ushered past a real person so you can go to a virtual teller machine in the corner. Had my debit card hacked a second time with them yesterday and when I tried to call I was on hold for over an hour. After I asked if they answer phones on FB I got a call back. Not good or worth the time anymore.