Usually known as 'PALS' this is a way to make a complaint about the way you or a relative have been…read moretreated in hospital. Someone can help you fill out the form if you wish. I do recommend this service if their has been incompetence of any sort, as it helps to improve the NHS. The complaint is investigated, staff interviewed, and a decision is made, but you appeal the decision - but it;s very informal and non threatening. Available at, or through each hospital nationally.

My partner was admitted as an urgent case with bladder blocked with blood clots and urine…read moreretention. and catheter problems . The reception was not at all friendly but we eventually made it to a room where a male nurse tried to change his catheter . Not very reassuring or kind when the patient was in terrible pain. actually screaming in pain. The nurse adjusted the catheter which was full of blood and I think fitted a new tube . All the while the patient was screaming in agony . Then a (black) nurse arrived to check his blood pressure . Also very cold and unfriendly . Eventually after many hours he was taken to another area where the doctors were and this time a lovely nurse helped him and gave him some water. Later on a doctor came and seemed to understand he had this dreadful pain but still trying to adjust this catheter. . It was so bad I blocked my ears and was eventually taken to the relatives room nearby and a lovely nurse gave me a cup of tea . I could still hear the dreadful screaming but eventually I had to get home and called a taxi with help from some of the very sympathetic staff. They were all English and lovely , I have to say. I am not racist by the way, just saying the truth of this. I got home after about 9 hours . I stayed as long as possible and am I glad I did ! I gave my partner some support I believe in a terrible situation It gave me nightmares when I got to bed. I think a lot more care and sympathy at the initial reception would be most valuable and getting all the staff to be kind like the good ones are . I always thought Bournemouth Hospital was very good but now I think its a matter of luck how one is treated . He also appears

A very modern building, in fact a very clinical maze!…read more If you feel like getting lost, this is a good place to be. If you are visiting someone, you can be pretty sure that the grapes in the bag will be somewhat dried out before you locate your patient. I no longer visit here! It seems certain operations are carried out here and so people have to travel all the way here. Very strangely, the maternity unit cannot cope with any type of complication, so some mothers are transported to Poole for cesaerians, blood transfusions, etc. I think the blood transfusions are set up before they leave Bournemouth! A lot of mothers end up in one hospital whilst their babies are in another. Parking is tricky in that you invariably nd up as far as possible from where you need to be.

My mum recently was admitted to Poole Hospital, and I will say that certain parts of the hospital…read morehave good facilities, while others are seriously lacking... The staff on the ward that my mum was on were terrible! Arrogant and uncaring! And this made me angry enough to wright a review. Now the main thing I wanted to state is the food, if you can even call it food! It's disgusting! My mum ordered no plate of food for one of the courses because my mum has trouble swallowing so she can only have soft food, so she ordered soup which was like water and 2 semolina pots, but she didn't get the 2 semolina pots... She got one, well... A little bit in the bottom of the container! And I was disgusted that they are giving this to old people! How are people supposed to get better when they are not getting a decent amount of food of good quality? They can't so just needed to state this! All in all it's an okay hospital but some things need TLC and quickly! Xx

The present Poole Hospital (formerly Poole General Hospital)…read morehas been where it is since 1907. Today, the care it provides is fairly formidable, with a High Dependancy Unit, Coronary Care, a specialist Cancer Unit and a Neurologist specialising in Brain Injury. The A&E unit is very high tech, with patients being brought from all over the county once they have been stabilized. Originally the hospital was in a property donated by Lady Wimborne in 1857 in Market St. It was known as 'Cecelia's Hospital for in her honour. In 1907, the hospital moved to its current location, but was no more than a seven bedroom house. Over the years it has been added to. In the last ten years, they stopped adding, and redisigned parts of it. Now it looks a bit tidier and the interior is much more pleasant. Some wards have stunning views over the harbour.

Very good Dentist. gentle with injections, thorough with check-ups and their repairs seem to last a…read morevery long time. Great people to talk to if they let you!!