I really wanted to have a positive experience with Prestige Concrete Edging, but unfortunately,…read moretheir business practices have been incredibly disappointing and, in my opinion, deceitful. To give you an idea of the situation: imagine budgeting $16k for a project. You meet with them, they walk the site, review the plans, and enthusiastically agree to the price to "earn your business." However, two weeks after signing the contract and handing over a deposit, they suddenly claimed the project would now cost $29K. My key Issues: Bait-and-Switch Pricing: The final quote was more than double the original agreed-upon price with vague and VERY inconsistent reasoning. Vanishing Deposit: When I chose to cancel due to the massive price hike, they claimed my entire deposit had already been "used up" on excavation. Lack of Integrity: They committed to a budget just to get the signature, only to move the goalposts immediately after. We are currently pursuing legal action to address these practices. This company is simply not worth the stress or the financial risk. I met many reputable masonry and concrete companies during my bidding phase--I strongly suggest you look elsewhere, you've been warned.

PCE did a great job pouring and finishing an exposed aggregate patio slab for us. They responded…read morequickly to our request for quotes and came back with a reasonable price. They started work as soon as weather would allow and cleaned up well before they left. Luis was great to work with we will definately be using them again!

We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

BUYER BEWARE!! Misleading Sales Recommendations, Poor Communication, and No Follow-Up…read moreOn April 29, 2026, a JES representative named Zeke conducted our annual inspection of the encapsulation system that JES originally installed. During the inspection, he stated that our dehumidifier was "showing signs of failure" and strongly recommended replacing it. He initially quoted $4,125 for the replacement but quickly reduced the price to $3,500. When we asked what diagnostic data supported his recommendation and whether the unit could be repaired instead, we received no satisfactory answers. I contacted the dehumidifier manufacturer directly and learned that JES technicians should contact the manufacturer's technical support to diagnose error codes and troubleshoot the equipment. According to the manufacturer, no one from JES had contacted them regarding our unit. To verify the recommendation, we hired two independent crawlspace environmental companies to inspect the system. Both companies confirmed that the dehumidifier was operating properly and did not need replacement. Based on these independent inspections, we believe the recommended replacement was unnecessary and would have cost us $3,500 for equipment that did not need to be replaced. Concerned by these findings, I requested that a manager inspect the crawlspace and address our concerns. On May 15, 2026, JES manager JB Samuel visited our home and confirmed that the dehumidifier was working properly, validating that the original replacement recommendation was unnecessary. While he corrected one critical drain concern and added a bolt to the crawlspace door, he also identified additional concerns that had not been noted during the original inspection. It has now been 8 weeks since our original inspection and 6 weeks since the manager's visit, yet we have received NO FOLLOW UP regarding those issues. On June 11, 2026, I sent a certified letter to Dree Gooding, General Manager of the Ashland, VA location, detailing our concerns and requesting a written plan of action. JES has not responded to the letter or provided any resolution. Our experience has been extremely disappointing. We were given a costly replacement recommendation that multiple independent inspections determined was unnecessary. Even after a manager confirmed our dehumidifier was functioning properly, JES failed to communicate, follow through on the remaining issues, or respond to our certified correspondence. BUYER BEWARE!! Before approving expensive repairs or equipment replacements, make sure you get a independent second opinion. Based on our experience, JES did not stand behind its recommendations or provide the level of customer service and follow-up we expected.

All I can say is "BEWARE!" We hired Concrete Hero to restore our patio (a few shallow cracks) and…read morethe pad in front of garage. He began work May 4 and every time he came he left a bigger mess. There is concrete splatter on the brick, the painted garage, the trap door and back porch and door. It's a dark ugly gray that I have not been able to scrub off. The patio is left with trowel marks and is "painted" a dingy battleship primer type cover. You can see the concrete through it. The garage area looks worse than before. I paid a lot of money and am much worse off now. I am elderly and trusting, so when he said he was finished in early May I believed him. Big mistake. I now have to hire someone to paint over this mess (except the brick, I'm stuck with the splatter on it). I regret ever meeting this unethical, inept, incompetent, man. If only someone had told me to "BEWARE".

Todd at Concrete Hero did an excellent job of leveling my front porch before we sold our home…read more Excellent communication and super easy to deal with.

This company came highly recommended. Time to rethink that. We loved the salesman Jay Wood. He…read morewas friendly and easy to work with. He needs to find better employers! We had an estimate done months ago. Our elderly builder is a bit crotchety and wanted to be on site which irritated the company owner. They tacked on $1000 fee in order for him to be there.. We AGREED to that. Contracts updated and signed. Find out scheduling is mixed up. Spoke to the wife owner and asked her to correct date mix up with salesman. We then wait. And wait. And wait. It's now 30 days later and apparently she did not care for the fact that I was irritated and she just arbitrarily canceled the job. Without notifying us!!! They tossed away a job worth over $10k and left us hanging with no communication. Petty and unprofessional.

I generally write reviews when I am extremely dissatisfied or very pleased. In this case I am very…read morepleased. Over the years I have found asphalt/sealing businesses to be a bit shady. I wanted to pave a fairly long driveway that ended at a two car garage. This company quoted me a fair price. I had received some outrageous quotes. The final result was better than my expectations. I could not find any flaws or thin spots. Neat with great attention to detail. They were punctual and finished a little early. The owner even stopped by during the previous weekend to address some last minute concerns. I would highly recommended this company.

so far nice project finished, and mason was able to work around schedule and completed front porch…read morebrick/concrete repairs at the lowest quote hope to see it last since only other option was to demolish porch and start from scratch at over 6000

Won't respond to us anymore. Mailbox full. Texts..... no response. Quoted us $10,000. Charged…read moreus $14,000. Kept saying it was taking more concrete than he thought. Had a Crack in the concrete walkway. He fixed the Crack but SPRAY PAINTED it! See picture. He promised to come back in a year to reseal the walkways. Again. No response.

I contacted De La Rosa Masonry for an estimate on a small retaining wall, they were quick to come…read moreout and had the estimate to me that same day. We needed to have other work completed before moving onto the retaining wall so I asked if we could reach back out at the time and they said that was fine. As soon as I followed up they were able to come out within the week and finished that day. Very easy to work with and straightforward. Will contact them again for future work.

From the owner: Specializing in brick/ Stone/ Concrete -Stamped concrete…read more-Stone -pavers -walkways -patios -retaining walls -veneers -piers/columns -mailboxes -Repointing -Grills

Prompt excellent, quality masonry work - Matched older (from the 70's) concrete color - but…read more.. team needs to focus on clean up when finished

From the owner: We take pride in our work we have a keen eye for detail. We are a local family run business. With a…read moregood reputation for quality and reliability

I was flipping through TheHomeMag when I came across an ad for Justin's Paving. I made a call and…read moreJustin came out right away to give me a quote. I liked his quote so much I didn't even bother shopping around. Wednesday March 11th was the big day to get my driveway paved. Not only were we paving it, but also expanded it by about three feet. I also wanted an additional spot on the side of my garage where the trash cans go. Justin was 100% agreeable and said he does that extra sort of work all the time. They showed up in FULL FORCE on 3/11/20 with a fleet of trucks and equipment. This crew runs like a well-oiled machine! They knocked this job out quick! Several people kept asking me "will it get done today?" which I still find cute. Yes people, it gets done the same day. We are laying pavement not splitting the atom. First the Bobcat comes in and just moves earth to widen the driveway. Wherever that thing can't fit the rest is dug up by hand with shovels and pickaxe. I don't know why I thought they would use hand tools to widen the sides, shows you how much I know. They also cut a nice chunk from where the driveway connects to the concrete garage entry ramp. The finished product is a nice flat driveway. I'd say they were done in just a couple of hours. I spent an hour yesterday just admiring it. To say I'm pleased with it would be an understatement. I'm beyond happy with the results. I can't wait to have countless more driveway parties on it. Thanks for everything Justin!

Professional, friendly, and excellent work. We called for an estimate and Justin came the same…read moreday. When we booked him, he told us the day and was there and his crew worked proficiently and their quality of work was excellent. You can tell that he and his crew take pride in their work. Absolutely recommend them.