As everybody say they keep raising the fee for nothing, no security anymore, grass is getting dry…read morethe sprinklers doesn't work anymore a fake lake is full of trash, strange people is walking around and when it is reported they say call the police and send me the report. If a roof repair is needed they always are mad and say that they don't have to give you any detail of what happen or when the repair will be done, gate is always damage and they continue repair it , instead to change it for something that works. Please can we work together to force them to lower the fee.

Alton Madison Property Management was very friendly especially Daisy at the front desk and the…read moregentleman that reviewed the application. They were very helpful and helped me fill out the form. Great Customer Service!

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

I met Amy briefly several years ago when my then-landlord was looking to sell his home, and she…read moremade a great first impression on me. When it came time to list my house for sale, she was my first and only call. I had a somewhat unique situation in that I had moved out of my house and was out of state for work purposes. When a home inspection revealed some critical necessary repairs, in my absence, Amy did a stellar job of coordinating reputable contractors with whom she had personal experience and who were able to perform quality work in a very short timeframe and for a reasonable cost. When a water leak appeared on the day of closing, Amy once again sprung into action, going above and beyond bringing in a plumber, cleaning crew, and multiple contractors for repair estimates. Ultimately, she still managed to get the sale completed with only minor delays and in a manner that was fair both to me and the buyer. Being 400+ miles away and limited in what I was able to coordinate due to work and time constraints, I consider myself incredibly lucky to have had Amy in my corner working tirelessly behind the scenes to make the sale happen. She did a great job of keeping me in the loop without over-communicating, which reduced my stress level, and she was open and up-front with me from the start, which immediately built up my trust in her. All things considered, I could not have asked for a better sales experience, especially in today's challenging real estate market. Whether you're buying or selling, if you're in the South Florida area--and especially Homestead--Amy should absolutely be your first call.

I have to say Amy is one of the best. Not only is she knowledgeable and on top of things she makes…read moreit a point to always keep you informed on the progress. She goes out of her way to not only explain what she is doing but why she is doing it. Amy is not only a kind person she is honest and will always tell you the truth no matter if it's benefiting her or not. She is not only great at helping you buy a home but amazing at selling it. She puts her everything into getting the job done and it shows in all she does. There is no one else I would trust to buy or sell a house with.

Horrible. The digital door lock wouldn't allow my daughter her husband, and infant in when they…read morearrived at 11:40 PM. They tried repeatedly to contact the landlord as she and her husband stood outside at night with the baby. They finally left and stayed with a relative. Instead of refunding me, Homestead and Air B&B kept 100% of my $327 and said it was our fault because we didn't abide by their 24 hour cancelation notice policy.

On 04/02/2025 I paid $327.96 through ViSA to rent a "Cheap studio in Miami/Homestead" for my…read moredaughter, son-in-law, and 6-month-old granddaughter. When they arrived at the door at 11:40 PM the digital door would not open after repeated attempts. They tried to contact the landlord a number of times to let them I but were unsuccessful. Consequently, they gave up and went to spend the night with a relative. The landlord and Air B&B refused to reimburse us for not giving them a 24-hour cancellation notice. They kept all of our money. I give this landlord and Air B&B an F.

If you looking for the BEST property management in Florida, look no further! Real property…read moremanagement south Florida is the one! Jared, the owner always answered the phone and very hard working person that will go above and beyond to solve a problem. He " took me by the hand" to direct me how to open the owner portal that I couldn't get it to open with many times of changing password etc, and he had so much patience and kindness that I was impressed! When he came to my condo, he asked me if I need any thing else before he left, and that was very thoughtful of him to even ask. I had a serious issue with water intrusion from the upper unit that caused so much damages to my property including mold, that he was very transparent and offered his license contractor after 5 high estimates that I had, to fix the damages in very reasonable price. He came to check the results after he finished and made sure that it will be satisfactory. He shared his knowledge and guided me through the whole stressful process. Even on Saturday he picked up the phone and helped me with very delicate situation that I wasn't sure how to handle. His assistant Gabriella also very kind and responsive and has a lot of patience dealing with very flaky tenants some times that will not fallow up to view the property. She'll go the extra mile just to accommodate the client and I was very appreciative of the way she fallow through her promise. Which was beyond my expectation. This team: Jared and Gabriella, are the absolute best management property that you can count on to deliver results of good tenants and timely response and hard work that they'll not try to put off even in the weekends. They definitely earned from me 10 stars if I could give them here without a doubt! I highly recommend them for your management property with all my heart!

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!

Attentive, available and friendly. The property was given to me in great condition, and the…read morebuilding was maintained and continuously improved. I would have stayed in my apt forever, but I moved out of state. In addition, they make renting easy - payment and maintenance requests can be made online!

From the owner: Property Management, Lease Negotiations & Renewals, Landlord/Tenant Concerns, Remodeling &…read morePermitting Process

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

Refused to let me cancel my booking through AirBnB when the Governor of New Mexico issued travel…read morerestrictions during COVID-19. Then they acted like they couldn't refund me, when AirBnb was clear that it was their policy that was the problem. THEN they left a bogus review indicating that I was an ideal guest and welcome back any time, when I never set foot on their property. Beware, these people are dirty and dishonest.

This property is not at ALL what is promised. The photo and pool and lanai are all this property…read morehas going for it. One problem after another. The washing machine (circa 1990) in the garage leaked all over and across the floor. The laundry tub is FILTHY! Garage is FILTHY and full of junk. The windows are ancient and hand cranks are broken and windows in bedroom, kitchen and bathroom don't close, posing a definite safety issue. The second day there were ants crawling all over the kitchen drawer with dish towels, dish cloths, and oven mitts in it. (Which were ancient and worn out). There was food on the dish cloths and oven mitts. Disgusting! We reported all of these to Turnkey, who offered to have workmen come out and fix, but all repairs would take hours, if not days, and we did not want to spend our vacation with workmen everywhere. They did send out a workman for the washing machine, and he said a hose was not in the laundry tub as it should be, simple fix, and he left. It still leaked laundry water all over, to the point of running across the length of the garage and to the garage door. As for linens, start up products, etc., there were three wash cloths and two hand towels, 4 Kleenex tissues, and no plastic waste bags. After much hassle, they did bring us these. To top it off, the last four days, there were construction trucks all over the allotment roads, tearing up asphalt, laying new asphalt, hauling asphalt in and out, etc. Turnkey did respond to that with a modest $ compensation. When the claims woman called about that, I asked her about the compensation for all the other issues we had, and she said someone else would contact us regarding those problems. No one has. We have stayed in VRBO properties many times, and NEVER had any of these problems. This property was a flip, and it is no where near being ready to rent, which one Turnkey agent I talked to, admitted. We feel we are still owed compensation for this property not being what was promised, and being way overpriced for what it offers.