Well, let's see. Where should I begin...visiting from far away...beyond sick on New Years Eve Day…read more2018. Lower Keys Medical Center had a 4 hour wait:-( It was 11:45 am and the office closed at noon. The receptionist gave me directions and said they'd wait on me. They'll never have any idea how relieved I was. They went FAR and above any of my expectations!!!!! Dr. Grider was amazing and I would know! I'm a fellow health care provider of 35 years! They are absolutely amazing!!! Thankful for them in my time of dire need!

Don't expect to actually be able to receive treatment here. They call themselves a Medical Center…read moreable to treat "minor emergencies" yet they can't even see minor emergencies because of limited appointments. Rude staff. A complete joke of a Medical Center. No help the community of you can't actually see them as patients.

Better off you tubing remedies and treating yourself at Walgreens or cvs. Stay away from ER. They…read moredon't want to help.

I had an emergency situation Sunday night, possible stroke. they rushed me back and an impressive,…read morelarge group of staff took over. Everyone was very professional and quick with their individual duties. I was rushed into cat scan and was immediately in conference video call with a specialist. I was admitted to be observed overnight and continued with a battery of test. Overall I think I was treated by over 50 people on the staff during my stay. My experience was excellent. The food was delicious. The entire staff all the way up to the doctors and video specialist were so caring and helpful. It was a terrific experience except for being scared almost to death. I felt very well taken care of with all the up to date medical equipment. Marathon is a fortunate community to have such a first class facility to meet our needs. C J Corso

I choose to go Advanced Urgent Care rather than Baptist Fisherman's ER…read more So glad I did. What a wonderful experience even though my visit determined I would need surgery. The check in process was easy and fast. The nurse showed true concern for my issue. My wait for Dr. O'Connor was very short. He listened to my concerns. Was thorough and explained what my next steps would need to be clearly and precisely. I even went back for my pre admission testing. Unfortunately, it's not a visit to Marathon without a visit to Urgent Care. But so glad I have found a medical facility and staff that I trust while in the Keys.

My girlfriend went here for throat symptoms during vacation. Doctor was very unprofessional/rude…read moreand failed to send in the prescription to my pharmacy. $150 visit and no relief. Gonna have to make more phone calls tomorrow to sort it out on the day we're leaving.

I called this office to schedule an appointment for my daughter and experienced extremely…read moreunprofessional behavior. Dr.Michael Hernandez answered the phone(no employees)spoke to me rudely, and hung up. When I called back, he confirmed he hung up and instructed me not to call again. This interaction was disrespectful, inappropriate, and alarming coming from a pediatric provider. Parents seeking care for their children may want to consider other options.‼

Dr. Hernandez ALWAYS goes above and beyond for his patients. He has been my family's pediatrician…read morefor over 25 years. He makes us feel like family and has always been extremely helpful. He knows amazing specialists to refer if the issue is beyond something he can resolve. In fact, I have been told by University of Miami specialists and Joe DiMaggio specialists how good of a pediatrician he is. The minute I tell them I was referred by him, I am immediately told the respect they have for him. I have NEVER had a bad or disappointing experience with him. He has been down a receptionist for a while, which makes him a one man show but that does not diminish the attention and care that he puts into his patients. As any good local knows, good, long term help is extremely hard to find in the Keys. Any person on here complaining about that clearly has no idea what running a small business in the Keys is like. Anyone claiming he is rude should reevaluate their own behavior. I would choose Dr. Hernandez over and over as my child's doctor.

While visiting Islamorada I lost a crown while eating lunch. I called my insurance to find an in…read morenetwork service provider. Janis Jeffers and Brooks Patterson who are both in the same office were referred. I called their office at what happened to be their lunch hour, I left a message. Within 10 minutes of thier lunch hour being over I received a call back. We set up an appointment for 3:00 PM (less than 1 hour later). I went to their office, filled out the typical paper work and was seen very quickly. (The office was busy) In probably 20 minutes Dr. Patterson had X-rays and the crown cemented back in place. Dr Patterson made a recommendation to see my dentist local to where I live for a permanent solution. The residents of Islamorada are very lucky to have such quality dental care as what is provided by this office. I highly recommend them. Everyone from the office staff, the dental assistant, the dentist and other patients were in good moods and happy to be there. For such a bummer reason to visit their office I am glad I had the opportunity.

I really like Dr Jeffers and the new dentist in the office. The lady handling the billing is the…read moreWORST. She is the worst at customer service and explaining of benefits. Ever since she joined the team she has been a real hateful lady. I do not speak insurance and her "you people" comments is a total turn off. She ruins the entire office. When customers ask for cost of procedures she is wrong every time. Then gets hateful when you question it. I wish Dr Jeffers would hire someone with a little class. She needs to go!

I highly recommend Precision Eye Care. I brought them a pair of glasses that had a broken leg and…read moreI can't replace the frame until August because of my insurance limits and they were wonderful. Sam took them to see if any of their donated glasses had the same set up for the leg and replaced it free of charge. That's amazing to me.... They just moved into and renovated their new location and it is stunning, state of the art. So if you need an eye doctor, I highly recommend them, the Doctors are awesome and so is their staff... They really care about you not their bottom dollar. Very impressive

Went to PEC while vacationing. Was loosing sight in one eye. Very scary…read more Staff worked me in fast. Dr West was excellent. Thoroughly examined my eyes. Patiently and carefully explained his findings. Referred me to outstanding specialist for emergency visit. Staff immediately called specialist office and setup appointment for the following morning. At a horribly frightening time their care, expertise and professionalism helped me get the care I needed to save the sight in my eye. Please support this local business with you eye care needs. You will be rewarded with wonderful care. God bless

Can't say enough positive things about the services and the outcome. Although it is difficult to…read morearrange an appointment- be patient - it more than worth it. Bottom line: years of plantar fasciitis = GONE. Several other issues significantly improved when we left town to return to our north home. I was skeptical but open minded. Now I'm a 100% believer.

I have been going to Marathon acupuncture for several years. Angela has helped me through several…read moreillnesses. She takes the time to listen, really listen to you. She is able to recommend treatments. I leave her office feeling so good. Her office is peaceful and has a calming effect. Angela has helped me with pain and allergies i recommend Marathon Acupuncture to everyone.

This dentistry office is exceptionally clean, the entire staff were very professional, pleasant and…read morea pleasure to deal with. Dr. Cobb was exceptionally informative, very gracious in her presentation and very knowledgeable. I felt comfortable then, and I will feel comfortable moving forward in the future. We are very lucky to have Dr. Cobb and her entire staff in our community.