If I could give Keystone Property Management less than one star I would have. I don't even know where to begin...
I must say that I have been renting property from various landlords for about 6 years and I have never had a worse experience. The staff who work for the company are terrible, from the President, Jay Abramsky, the leasing coordinator, Lynn McCue, to even the people who answer the phones in there office. I once called in to ask about a problem and was hung up on because the person on the other end of the phone call was noticeably frustrated. Never have I heard of a company, that is supposed to make its tenants feel safe and at home, be so rude to its customers. What ever happened to good/quality customer service.
I should also make note that when a place is being showed you shouldn't lie to a customer. When I viewed a unit certain appliances were pointed out and I was told that they were "up to date" however it looked as though they were used and disregarded for some extended period of time. I would have rather you said you didn't know how old something was...
This is just a WARNING for those who are considering renting a place from Keystone Property Management. They WILL NOT HELP YOU once you've rented. THEY JUST WANT YOUR MONEY. read more