I had two keys that I needed to have duplicated. I had used Keyway before when they were located in a different location (across from Foothills Fashion Mall), and they did a good job. When I arrived at their current location there was one person in front of me, waiting for his job to be finished. At one point, a lady walked out of a back room, picked something up, and, ignoring me as well, went back to where she had come from. The bearded guy doing the work never looked at me at any time while I was there. After a few minutes of no looking/no conversation with me, I climbed back up their 14 outside steps and drove down Harmony to Ace Hardware. As usual, someone greeted me at the door and directed me to the key cutting area. I waited there for a few minutes (the guy was busy), then a lady came out and asked what she could do for me. I gave her my two keys and she knocked them out pretty quick, charging about 20% more than Key Lock did, but I had no complaints. The job was done and I could go home and get lunch. read more

Jeremiah was very knowledgable about the products he sold and asked the right questions to help me determine what I needed. After the order he kept be informed on the status of the order right up to the time of delivery and install. Professional all the way! read more

If you're considering having keys programmed here, read this first. We brought in a fully functional vehicle to have new keys programmed. The technician failed to complete the programming but still charged us $80. To make things worse... When we tried to leave, the ignition would no longer turn. Prior to this visit, there were zero ignition or starting issues. The key would not rotate and the steering wheel was locked. The car arrived drivable. It left on a tow truck. The technician did not understand what had happened and offered no solution. After he failed, there was no clear explanation, no recovery plan, and no meaningful assistance. We were left standing there with a disabled vehicle. Because the wheels would not turn, the tow truck had to drag the vehicle out of the parking space. The company offered no assistance for the tow, we arranged rides, and lost two full days while the car sat at a mechanic. We were out several hours and several hundred dollars due to this failed visit. The owner, Jeremiah, changed his responses multiple times and ultimately did nothing to assist, or take responsibility for the inconvenience. No towing coverage. Nothing. If you value your time, your vehicle, and basic accountability, take this into consideration before scheduling service here. Extremely disappointing experience. ***after reading the reply... this is also a character issue, false and misleading, beware*** read more

Verdor sent a clueless repairman Constantly on the phone to his boss and ruined 2 doors read more

Nolan was great, clearly very knowledgeable with cutting and programming keys for our vehicle. Also offered alternative suggestions instead of simply trying to sell me on their services. read more

Ugh!! I hired them to change the key on two door locks in a small rental house. A dude shows up and changes the locks in about 5 minutes. I ask how him much and he says $177.00 and I'm like WTF and I pay him. I'm not sure what the thinking is in today's world but this is total BS! If you want to get robbed at key point then hire these guys as they have no problem fleecing people. read more

Another 5 star review. Last week we had the occasion of needing a locksmith for two unrelated matters. In the first case, the key broke off in my daughter's ignition. I called a different locksmith and they recommended Don's--and I see why. They had the problem solved in no time and charged my daughter only $20 for the service and new key. Next, I brought my truck in because I had lost the key to my hitch lock. Several guys came out to see if they could pick the lock, but it was too gummed up with dirt and debris, so the had to drill it out (which I was fine with). All said and done, they didn't even charge me for the service. Crazy! I'll definitely be back for any locksmith needs! read more

I have been using Don's Keyway for over 10 years. Zach has fixed existing handles/locks, installed keyless deadbolts for us and Jeremiah has installed a safe (bolted to our foundation) as well as have made various keys for us. They do automotive work too! Nolan is their Auto Specialist. He was so awesome- knowledgable, personable, professional. i.e. He programmed a FOB for my Tacoma! Don's also sells the FOBs. This business deserves 6 stars! read more

Best locksmith I've ever been to! They helped me get two replacement key fobs, programmed and cut for way less than anywhere else, and they were even able to program key fobs that weren't bought from the dealership. Very friendly and knowledgeable 10/10 would recommend read more

I had a small job of replacing a lock in a small lock box. I was expecting to spend far more, wait longer, and to be treated as such a small piece of work that I'd basically be ignored. I was wrong on all of that and would highly recommend Don's. read more

Quick Cutting of Motorcycle Suzuki SV650 keys. Nice personnel. Professional. Recommended.

Great service great people... I've used for my business many times over the years and also personally - they are fairly priced, knowledgeable and professional. They suggested alternative methods to what I though I needed to do that actually saved me money and achieved the same outcome! We absolutely recommend without hesitation. read more

8/19/22 These guys are terrific! The only keys to my precious garaged 1986 Buick Park Avenue were stolen while I was recently in France. I called Don's. They were able to schedule to come out in just a few days later. Not knowing how much longer it would take to make the new keys, they kept to their estimate! I was extremely impressed by their courtesy, honesty, and professionalism and can't thank them enough! Ed Siegel, M.D. read more

I recently had door knob fail so that I could no longer lock the doorknob. I removed the mechanism to see if could determine what was preventing it from locking. I was not able to determine the root cause so I put the parts in a big ziplock and headed over to Don's Keyway. The gentleman that helped me out was very pleasant and with some assistance from his colleagues was able dissemble it further and find & fix the problem. He then reassembled the mechanism and wouldn't take any money for his time and expertise. When I got home I reinstalled the doorknobs, chassis, and trim; now everything is working as it should. I highly recommend Keyway for your lock and key issues. read more

Jason programmed a Ford F150 key fob for me and took the time to make it right It seems that the key fob was refurbished and that may have made it a bit more difficult to do read more

I bought a 2010 Ford F150 and needed a duplicate key made. I messed up on the second hand key I bought to have made and coded and they were able to work around that and get me my second set. The customer service, pricing and know how was fantastic! read more

The professionalism of this guy was so bad. When first attempting to reach him at the recommendation of a different locksmith . He was unavailable. Call after call ( during his stated business hours) I couldn't reach him or anyone else. So I finally leave a message. I get a call back a day or two later apologizing because he was out of town camping. The professional thing to do would have been to leave his change of hours and days on his voicemail let alone his website. He was unsuccessful the first attempt. Called me that night saying he thinks he figured out the problem. So we schedule to meet back at my car that evening. Evening roles around and I get a text. Saying there is something going on with his truck and if we can reschedule the following day. We do. So I find a ride , we drive to my car ( 20 min drive ). Just to get there and wait and wait. I call him and no answer. Finally he answers telling me he forgot to hit send. And can't do it til later that night. And to leave my keys in the car. So I do. He never went that night. And now my cats are still in my unattended unlocked car. The following morning he finally texts me saying he's on his way to my car at 10:30am. I waited and waited and waited. He never called. All day. Around 8 pm I call him and what do you know, no answer. So I text him saying I guess he broke the car since he hasn't said anything to me all day. He finally texts me back saying he couldn't get it and the next day he'll call tech support. That was it! I'm not leaving the keys in the another night and waiting til the next day again for one of the most unprofessional people I've ever hired. read more

I didn't want to pay $300 for a new programmable key from the dealer, so I bought the keys for $20 online. Then I couldn't find someone to cut them. Everyone wanted to charge $150 and to force me to buy the key from them and have them program it. Don only charged a few bucks to cut the key. Now I can program it myself. Don has earned all my future business for being a really great guy and a wonderful business! read more

Yes, I received 5 star service as well. I brought them a destroyed furniture lock. They quickly reassembled it and made a couple of keys for it. Made a happy camper. read more

Had keys made, very professional, friendly gents. Very economical and efficient. Highly recommended!

They solved a problem that I had after the other locksmith threw up their hands and gave up. (I needed locks that fit a high security hasp, all keyed alike.) They were easy to do business with, knowledgeable and pleasant, and the price was reasonable. read more

These guys were great! Very responsive and respectful of our time. They provided us with options and stuck to the price they quoted. I would use them again and will recommend them to friends and family. read more

My daughter and I visited Don's Keyway Lock and Safe and had a very informative conversation with one of the locksmiths (Zach G.). Zach was very friendly, extremely knowledgeable, and he gave us superlative recommendations to improve our home's security as well as convenience. Zach also went out of his way to recommend not only the best locks, but also the best values for security, aesthetics, and convenience. We were able to get an appointment with one of the other locksmiths, Zac L., within a few days for full, professional installation, and we could not be happier with the results. Zac was able to provide us with some great custom options that also reinforced the security while deleting all the factory codes, and he also provided the same code for our 3 exterior doors. Zac L. also went out of his way to research and provide a follow up with the help of Zach G. for a key related issue for one of our vehicles. Customer Service from Zach and Zac has been unbelievable! Not only would I highly recommended Don't Keyway Lock and Safe, I would not consider going anywhere else when it comes to any future needs for locks, keys, security, etc... Outstanding!!! read more

Quickly and reasonably solved a tough key duplication problem for me. Very informative on some related security topics I had questions about - these guys are worth going out of your way to get to. The location is a challenge - you need to be east bound in the right lane of Harmony, right after the College intersection to get into the place, but as I said, the service is worth that small hassle. read more

Fast, more than reasonable rates. Zach was the Lock Smith that was dispatched to my house. He was VERY knowledgeable and was very friendly. Did a speedy, clean, and precise job. Being new(er) to town. These guys are my new 'go-to.' read more

Used these guys when we replaced the locks on our new house. Reasonably priced, nice guys, got the job done when I needed it done . . . all good! I will call them again. read more

These guys are great! I reached out to a bunch of other locksmiths in the area and Don's was the most friendly, responsive and reasonably priced. They were able to program a couple of keys for a used car I bought that only had one key. For all my future needs I will be going to Don's. read more

Friendly, knowledgable and extremely accommodating, the staff at Dons lock and key were an absolute pleasure to be around. They took time and energy to open and instal a replacement battery in my car key fab. It reflects on how they care about their customers. Thank you! read more

These guys really helped me out with a mess that the seller of my home left me. It's worth stopping by just to see the doors in the shop, which are painted like the doors to safes or bank vaults. As for the location, it's great. I could have walked from my house if it hadn't been so cold and I hadn't been in a hurry. read more

Excellent!!! My child got locked in the car, buckled in his car seat. He was crying and very upset. These guys immediately closed the shop, dropped everything and got there as fast as they could. Then they didn't even charge me, said children are emergency situations and that's a priority to them. I went by the store and got extra keys made to help if this were to happen again. Thank you!!!! read more

Super friendly and incredibly fast. Their prices are very reasonable. I am very pleased and highly recommend them.

This place is fantastic!!!! Helped me make a key for my car that even the dealership got wrong. Hands down best in northern colorado! Support small businesses. read more

I've been to this shop several times to get new house keys made. The keys always, always work. (I've had keys made at other places that don't work, which is annoying, even if they refund the few bucks upon return.) The people at Keyway know what they're doing! I'd give Keyway five stars, except the location is problematic. The shop is at the intersection of two of the busiest streets in Fort Collins (Harmony and College). That means you have to be going East on Harmony to get into the business parking lot. It's worth it for me. read more