I ordered carry out online, and it said my order would be ready at 6:07p. My pickup person got…read morethere a few minutes early, but waited an additional 30 minutes - no explanation or apology was offered. It seemed to him that the order had been under the warmer the entire time, but that could be wrong. When he got home we found out there wasn't any chicken in the 4 piece chicken dinner that I had ordered! I called and waited quite a while for the manager to get on the phone. She already knew that I had received 25 jojos instead (if they knew this, why didn't they call me?). She offered no apology and said if I wanted to bring it back, they would start making another order. I told her no, and also told her that her tone was rude, which isn't good for customer service. She seemed surprised. In addition, the pizza was cold and the cheese was hardened and sliding off the pizza. We won't be ordering from here anymore.

This tiny little place does pick up or delivery. They are located at 325 S. Lane St, Bucyrus, OH…read more Delicious pizza, fast service! Deserves your business! May the little guy win!

I am very mad at the moment. The NEW birthday cake churros are on the menu, but I was told that…read morethey were discontinued. Take them off the dang menu if they are discontinued. Jeez.

Best Taco Bell I've ever had and I've lived in Florida. The cheese is actually melted on…read morequesadillas and the fries are never cold. Everything is always fresh swear to god.

Had gotten a cheese burger and it was raw still cold in the middle. Very pink. I called and asked…read morefor a manager and she said she was one so I was very nice and explained to her. She put me on hold without even telling me and when she came back on she said I told you to hold in a min really snotty. I said ok I am being very nice I know crap happens. She said its not raw it was cooked medium I didnt ask for it to be med i usually order just the way and never had it raw before. I asked it it was Angus she said yes. Come to find out it is not Angus meat. She lied. She said I will replace it but I guarantee its not raw. I just mowed 5 acres I am done for the day. I shouldn't have to go anywhere. I have a picture I will post below I will be talking to corporate . It could have went a very diff way if she would have been nice amd not lie to me

Ok im gonna be extremely honest here. We orders a couple roast beef sandwiches and only got one. We…read moreordered 5 piece chicken tenders and only got two. My burger was loaded with stuff I didnt ask for I said plain. We asked for 3 large curly fries and only got two and the fries were burnt. It took forever to get our food and they weren't nice

Got a #5 and it was delicious. I got a Dr. Pepper and that was also really good. Didn't go inside…read morebut the outside was nice. Very kind staff. Highly recommend this place.

I sat at the speaker for 10 mins with no answer and then I came back around and still not answer…read moreafter sitting once again for 5 mins

We did an order online but didn't go through. There were two ladies who were working. (One was a…read moremanager I think). They were busy but still made time to help with our order. The food was great and they made it extra special by putting exactly what we wanted on our sandwich. Great deals on line but the two working this afternoon made it extra special! Thank you!

I worked here and they purposely made the sub so disgusting not right..can't even eat it. Lori the…read moredistrict manager or her daughter made sure my order was wrong and disgusting. I used doordash to order because I can't go into store lol lol..Lori is no way a good district manager. I turned down management in Galion he'll no willi. She lied to me about everything. Guess I'll have to order under an alias...this sub is slop..I won't eat I believe it was spit on or whatever..yes that's who she is

In the past three years, this building has earned the distinction of achieving a meteoric increase…read morein reduced quality & service. App estimates 20 minutes? Count on double that...except somebody's marking them delivered on time. When it does arrive, it's hot...but all with the texture of microwaved dino nuggets. My last order was their last chance and my last try. If you want Pizza Hut, go to Galion or Ontario.

It's pizza hut. The restaurant is small a family of 4 can't eat at a booth because the pizza fills…read moreup the entire table. The bathroom is so small I can't stand using it (men's). But the staff is great. Their always very energetic and pleasant every time I visit. We showed up on a night when a youth soccer team went out to eat after a game. It was packed and loud. We were still created promptly, asked if we wanted to wait for a table or sit in a booth with a chair, and seated. The waitress was very fast to get our drinks and take our order, and even as busy as it was we didn't wait long for our pizzas and breadsticks. The food was very hot, made just as we asked, and she was very good at keeping us in refills. All in all the best dine in family pizza experience in bucyrus (bakers pizza is great but it's more of a bar then family restaurant) and you can't beat $10 for a large 5 item.

French fries were over cooked only got half my order really pissed me off ! Never go back there…read moreever!!!!!! Second time this has happened.... Service was low food was dry and one order of fries and one hamburger was missing!!!

DIRTY !! 7 employees here, only 1 working, but they're having fun. Pop machine out of order. Fries…read moreare cold. 3 customers were here when we came in but no one but us now. Manager horsing w the kids. Yelling at each other. This was a great place before the remodel. Can't imagine they can stay open. Sad.

I don't know this place is even in business, the staff are nice enough an all but this place can't…read moreeven make a Plain double cheeseburger properly! They don't use their timers so they serve old crusty food, fries aren't fully cooked or salted half the time, service is entirely too slow for sandwiches to come out lookin' like they were put together in a house fire w half the condiments not even on the sandwich but in the wrapper If ya even get all the ingredients supposed to be on the item, no pickles or 6 stacked in the middle of the bun... I used to work here everything has a timer Practically Automated all they have to do is put in uncooked and pull out Cooked when it beeps! Timers on how long food is to be kept are not used, and some of these people can't count back Change when the register does the Math all they have to do is know how many of each denomination of coin = 47c but even That's a Stretch here... Double cheeseburger... Had Double Burger too not just double the Cheese! And Sure they'll replace what wasn't given with your order but everyone doesn't live 2 doors down and even what I did get is cold by the time I get the rest of my order and sit down to eat! This Is Every Day! Mostly I just get my dogs treats here an it's hardly Fit for that but some days I'm in a rush and hungry... I've ate here all my life and Always thought a double cheeseburger would always be good.... What have you done to this place in the last 5 years? Or is it just the decline in our species?

Every Sunday my family sits in until closing time just visiting with each other, but for a while…read morenow the owner has been closing the doors at 7:30, when in reality its supposed to close at 10.. somethings wrong