Came here for a wedding and stopped by this place to try it out... heard that their burger and…read moreshake is good, so I have to try it... order a bacon cheese burger and tater tot with Nutella milkshake... burger is ok... fresh, decent size... tater tot is amazing... fresh and crunchy... must be the beef tallow that gave it some extra flavor... it was so good!!! Shake is ok.. would want more Nutella favor.. service is ok.. you order via the kiosk.. and that might cause some delay bc navigating the menu choices as a first timer is time consuming.. therefore the line was long and people did walk out... otherwise the service is quite fast.. do have to say the floor is very slippery... so just be careful!!! Overall enjoy my meal... and hopefully could come back and try other items

Now I understand why over 200 Steak N Shake locations have closed in the last seven years. Ordering…read moreat this location is via kiosk only; apparently, they can't be bothered to operate a cash register. It took 24 minutes to be served a single cheeseburger and fries, apparently to allow them time to grow cold first. The staff were spectacularly apathetic, as though they were staging a slowdown strike. It's not as though they were busy, either. I was one of six tables, two of whom had been served before I arrived. Service this slow and inefficient is truly remarkable. I will say the milkshake was tasty, and because of the well insulated cup, it had not melted by the time I was served my food. That was the only bright spot in this experience. It's a shame when a once very good restaurant chain falls on hard times, but Steak N Shake isn't the first, and surely won't be the last.

This place is like an old a&w but better, food is good and was served fresh. Prices are extremely…read morereasonable especially for the quality. Restaurant was clean and the staff very friendly. If you are nearby or even traveling past the area on I-71 it's worth the side trip to eat here. This is the same kinda place you would hang out at after school or on the weekends to meet girls after piling into your friend's hot rod and cruising around. A true American experience that has largely disappeared from the landscape, but this one is still here at least.

We were obviously missing something to not give 4-5 stars to this joint like nearly everyone else…read moredid - 2 stars for the hot dogs and foot long we ordered .. we were the only 2 people in this place during peak lunch hours so we should have known better .. we ordered 2 items to be deep fried and 1 lady had to tell the other to turn on the fryer since she had not done it yet .. ok .. no biggie .. as soon as it heated up we could smell how old it was and a "fishy" smell was also coming from the cooking area .. a guy had walked in to place a to go order so I was hoping maybe he had ordered the fish sandwich .. it was not to be .. our 2 fried items tasted like fish .. while we do enjoy a good fish sandwich we did not enjoy onion rings and a corn dog tasting of fish .. gross .. into the trash those went .. the overall look if the place is awful .. not to mention just grimy looking .. the entire interior needs to be scrubbed down with a big soapy brush .. too bad .. we so looked forward to checking this place out and finally had a weekday off to do so since they are closed on Saturday and Sunday .. but NEVER AGAIN

Stopped by here in the drive thru after church today and got the 25 pack with some coleslaw…read more It took a little while for us to get the wings as I think they were pretty busy and not maybe used to filming orders the size. However, the young girl was apologetic and very friendly at the drive-through and the the fingers were very good, hot, juicy, and tender. We would go again

Freezing cold in here. Quick service. Tables need cleaned. Food is hot & good. Music is too loud…read morefor conversation. Good place for teens or families

We stopped by on an afternoon drive and we're surprised by the quality of the food. We also…read moreenjoyed the old train ambiance.

Food was just ok Service was great…read moreLast visited 3 years ago, upkeep seems to have slipped

Our server Megan was incredible! She was super attentive and kind! Our meals came out hot and…read moredelicious! Would definitely go back!

Now that I feel better, Friday I treated my mother, daughter, niece and her five year old daughter…read moreto Poncho Tacos on Lexington Avenue, we ate well per usual, spent $80 and left close to 5:00. Next thing I know we and contracted FOOD POISONING that night around 8:00 PM. First I notice my stomach bloating really badly and of course diarrhea and vomiting. I couldn't sleep well that night from being sick. Next morning my niece calls and ask, "hey are you sick"? I'm like heck yeah we BOTH had the same symptoms. I call Pancho Taco Mexican Restaurant and the so called manager didn't apologize for one, nor did he want to rectify the issue. He literally said, "What do you want me to do"? I said excuse me?? Because I'm lost, how are you going to rectify this? "He says he's not"! I said what sir, we come here quite often since being here this past year, karaoke, lunch, dinner dates, my niece comes for margaritas with her siblings and friends and you don't want to at least refund me and my niece's cost of dinner (not knowing at the time my daughter was sick that night also and my five year old niece) since we ate the same thing and live separately and NEITHER ONE OF US ATE ANYTHING EARLIER THAT DAY... He told me no and never!! I'm like sir I paid $80 and I'm not asking for anything but our portions. He continues to say no!! Next myself, my niece and her daughter goes to urgent care and ALL THREE OF OUR STOMACHS WERE RUMBLING the doctor said and gave us Zoltan and said we had to let it run its course. It's so crazy we have a place that got us all sick and I'm getting backlash over $30 or so bucks and he's claiming the chicken and steak was cut differently and there's no way. I'm like sir my daughter is sick and she doesn't even eat meat, and there is a such thing of cross contamination. But it's okay I'll just call the Mansfield Ontario Richland County Health Department and contact the Usda Food Safety And Inspection Service

Stopped in to get a quick meal to take home for my wife and mom. All the team members were as…read morepositive and friendly as ever! The store was clean and well kept Our sandwiches were made quickly and directly to order! Best of everything, they tasted great! Two thumbs up!

I stopped for lunch and was told I needed to wait 10 minutes due to the fact I was gluten free…read more They had call in orders to make. No line.

Why in the world does this Chipotle have two and a half stars?!…read more Backstory: I have Celiac disease. Most restaurants fake understanding anything about it and half-ass the food prep because it annoys them, which results in the inevitable gluten sickness. HOWEVER. This location was completely on point with their knowledge of gluten intolerances! They took their time to even wash all of their silverware. The best part what their attitude about it! No mumbles, eye rolls, or acts of annoyance. It was a great experience and I will eat there again!

Wish I would've seen these reviews before I went here. I was looking for a great option for a high…read moreprotein meal and thought that chipotle would be a great option. Little known to me was that they are really light on the toppings, especially when it comes to protein. When I saw how much steak they put on my bowl, I asked for some Carne Asada and they were light with that as well. According to chipotle you're supposed to get 4 ounces of meat per bowl. There's no way I even got close to that on either scoop. To make matters worse, when I got to the cashier, it was a whopping $19.25.. I was told that they charge an additional $5.60 for double meat. I wish they would've told me that when I was at the front of the line as there was really nothing I could do at that point. Service to boot wasn't very friendly just skimpy. This will be the last time I come here. P.S. One minute after I posted this review, I got an automatic reply. I kind of wonder if anybody's really monitoring this besides a bot from chipotle

We don't have these out in AZ near me, so I decided to stop in and try it out. I went with one of…read moretheir super crispy tacos. How was it? Decent. Like Del Taco kind of. Meat/lettuce/cheese/tomatoes/sour cream. Good enough snack while on the road.

Always gotta stop here for a quick bite on our way to (or from) Cleveland. Their crunchy tacos are…read moreconsistently better than Taco Bell's and they have tater rounds (potato ole's)! We've never had to wait long for our food and we always get what we ordered. Wish there was one in the Columbus area!