I had the opportunity to have Dr. Shakibai for my doctor for many years. He is the best…read morediagnostician ever. Saved me many times with commonsense and years of experience. His diagnosis was always the right way to go and after seeing many specialists for my problem, he was able to find the right course of treatment for me and cured me. He is always professional, kind and gentle.

I come here to see Dr. Kane…read more He is very professional with his approach and explains thoroughly the bodily functions that were unknown to me. He takes the time and care to treat me through an holistic approach to aid my body maintain homeostasis. There is a naturopathic pharmacy on site for all of your needs

I just got off the phone with the receptionist, and unfortunately, it was an incredibly…read moredisappointing experience. She was extremely rude and repeatedly cut me off while I was trying to explain the reason for my call. I mentioned that I had been a previous patient of an APRN who worked there years ago. Before I could continue, she abruptly cut me off to say, "We don't do prescriptions here." I replied that I wasn't calling about prescriptions, but she still insisted, in a dismissive tone, "Well, I'm just letting you know because the APRN was able to do that." I repeated that prescriptions were not why I was calling. I explained that I was looking for a PCP with a holistic approach and wanted to know whether my insurance would be compatible, attempted to explain about my insurance. Again, she cut me off, saying, "We're not a PCP and don't sign off on anything for insurance." Once more, this was not what I was asking. I finally had to say, "If you let me explain, I'd appreciate it." But at that point, I told her that if this was the experience I was receiving over the phone, I would take my family and myself elsewhere. This was honestly shocking. I'm sure many of the other employees are wonderful, and I was looking forward to the possibility of becoming a patient again. However, this interaction alone completely changed my mind. Because of her behavior, I will absolutely be looking elsewhere for care.

Dr. Munro conducted a through assessment. She suggested a test that unfortunately, I wasn't able to…read morecarry out because it included too many hours fasting and, also, I'm lactose intolerant. I purchased some supplements and they are yet to show helpful. I have been addressing a number challenges unrelated to my primary medical problem, so I informed her that I needed to focus on them. I have seen naturopath doctors for many years while living elsewhere, and always had a great experience. Sadly, this wasn't such. I need someone less forceful in terms of pressure to return and who shows kindness.

The best! I first started seeing Dr. Stacey about 12 years ago back in her Windsor office. She is…read moreknowledgeable, patient, and thorough. Although her office location is now quite far from me, I still go to see her because I know I will get the care that I need for both chronic and acute issues.

The service was so bad and rude that I didn't even make it to the first appointment. First, a long…read morewait on hold to schedule. Then, the person makes a tentative appointment and says someone will call to get the insurance information and confirm. So I asked what if nobody calls. She said don't worry because they don't charge for missed appointments. I found that to be unusually good service so I confirmed it. She said that she knows other places do that, but they don't do it there. Then, days went by and nobody called. Then suddenly I received a text saying I had an appointment the next day, and to reply to confirm, and that if I miss my appointment, I'll be charged! This was so rude! And the opposite of what the person I talked to said. So I texted back saying that I don't have an appointment. I received a response saying they don't receive incoming texts! So they texted me asking for a response, but they don't receive responses! So I had to call to cancel the appointment that I didn't have! Then another long wait on hold. Then the person told me they do charge for missed appointments, and the previous representative gave me incorrect information. So I asked who the person was who scheduled an appointment that I didn't make, and gave me incorrect information. She said they don't know who she was. They don't have records of that! Then she kept asking me if I want to keep my appointment, after I repeatedly told her that I don't have one, and can't come at that time. She kept repeating the same question. Finally I hung up. Good riddance to this place

My experience with physical therapists since 7 years old (now in my 70's) is extensive. Ivy Rehab…read morePhysical Therapy has surpassed all other therapy centers. Giovanna, the "holds it all together person," is very competent and attentive to the details of the entire operation. The therapists - Brian, Glen and Jamie are professional, friendly and have good senses of humor. As a result, I have looked forward to my sessions and did not feel in any way that they were a chore I had to endure. I have never been able to describe therapy as fun, but that is what my sessions were. I have benefited tremendously from their treatments. I improved, not only in original script for treatment, but additionally am enjoying the benefits of the unexpected improvements. I introduced to different therapy modalities I had not experienced before and was impressed at their creativity in the challenges they used to keep me progressing well without being subjected to challenges they didn't think I could handle. Lastly, anticipating my needs was something beyond my expectations. So, I highly recommend Ivy Physical Therapy and will definitely use their services any time in the future. Thank you to everyone at Ivy Physical Therapy.