I bought an N64 for my son's 10th birthday, plugged it in after the party and it did not work after…read moreI was told that it was tested and ready to go by the store employee. I came in the next day to find out that she had forgot to put in an expansion pack that was necessary for it to work. I was given the expansion pack that I had already bought and I explained that they really disappointed my son on his birthday and I went way out of my way to come back as I do not live close to the store, I was then scoffed at when asked for any compensation and the whole experience felt very unsatisfactory

Really good place to find retro games for a good price and also a really good staff that's really…read morehelpful

I'm completely stunned by how much I loved this shop. They have an incredibly wide selection of…read moregames from pretty much all generation of consoles ranging from common to super hard to find. Everything I saw looked in great shape as well. I was even able to find one of my grail games in perfect condition, and with the original strategy guide, at a surprisingly decent price. Scarlette was also very helpful in tracking down a few other games on my list. I'll definitely be back for those in the coming weeks!

Retro replay is the video game store where you wanna be!…read morePersonally I like them better than GameStop and other shops. But... I grew up with the N64, game Boy color/Advance, Xbox, & PS2 though. Great selection. Great prices. Friendly staff.

Puzzles galore... out Christmas shopping for the person who has everything. This place has all…read moresorts of games and Puzzles. Bring back family activities, I say! Shops like this encourage interaction. I hope they do well. Busy on a weekend. Staff are helpful. Lots of inventory. Costs comparable to Amazon deals.

Staff is rude, game selection is poor and overpriced, and their return policy is nonexistent.read more

I stopped in here a few days ago looking to get new controller for my Xbox. The Game Stop by Target…read moreseemed to have closed early. The Game Stop at the mall was on a break for like 30 minutes so I decided to drive to the Mccarran location. I was happy to see that they were open and someone was actually working there. Not like other Game Stops I went to. The guy behind the counter showed me several controllers they had in stock. He took my old controller for trade in. He was helpful in giving me suggestions on what color I wanted. I looked at some shirts they had there. There were a few cool shirts in there. After buying the controller, he showed me how to connect it to the Xbox. It was simple. We chatted a bit and I was out. It was a pleasant shopping experience.

Super great selection so had a lot of more used games selection than other stores! Everyone has…read morebeen really helpful answering any and all questions regarding amiibos or game availability!

Love the new location across from the Peppermill! Tons of old and new pinball machines, all well…read morecared for. Tournaments are always fun! Reno is lucky to have such a great pinball community!

We go there for the pinball. It's a lot of fun games are very well maintained and the people have…read morebeen nice. My daughters are both suckers for superhero stuff so it's always fun to take them. Even when there's a tournament going on or a ton of people playing table games it's always a friendly environment. Pinball is not outrageously priced so it's fun.

Went today to check out new product and Robert working today went above and beyond. He spent 10+…read moreminutes looking for the product for us and searching every available spot until he found it. 10/10 service! Thanks Robert!

Submitted Cards back in September and they lost them. Tried contacting their useless customer…read moresupport with no resolution shocker, so guess ill resort to posting on their twitter and wherever else I can.