I want to provide some feedback on Giving Tree, the daycare located behind Publix in Lake Wylie. We…read morehave been attending there for almost two years, & have had some bumps in the road, but this week took the cake! I am so upset. I don't know if I should cry or scream. I'm so frustrated, I've done both!
My 7 year old son has been in the afterschool program as well as the summer camp. He has been bullied with no help from the staff or the Director. He would come home & tell us that another boy was hitting him & throwing things & when he told, they would just tell the boy to stop. My husband & I had become so frustrated with the lack of attention on addressing this, that we requested to meet with the Director, Ms. Shelly (Michelle Dawson). She told us that they had a zero tolerance policy, but felt confident nothing was happening. Not only was nothing addressed, but it continued to get worse. It came to the point where we told our son that if this kid continues to hit him to defend himself. The next day, our son did just that. The bully wouldn't leave him alone, kept hitting him, the teachers did nothing, so my son looked at the kid & said "do it again & I'll kick the crap out of you". We received a call from the director saying that he had used foul language with the word "crap" & that wasn't welcome here. They did nothing to the bully but reprimanded our son.
My 4 year old daughter has been in five total classrooms with dozens of different teachers. We told the director when we enrolled that she was advanced, & needed to be engaged in a structured setting to be successful. They were confident they would keep her plenty engaged so we trusted them. After seeing day after day, that our daughter was not engaged, they kept moving her up to older classrooms but with the lack of structure, it didn't make much difference. My husband purchased dozens of preschool activity books for every kid. This helped some. The Director told us that our daughter was bored & started being more & more frustrated. We reminded them that they said they could keep her engaged in a structured setting. The Director then shared how frustrated her staff was for all of the movement, essentially blaming our daughter. She said that our daughter would get frustrated & not listen to the staff when she was upset. She made a comment regarding how disappointed she was that our daughter didn't even listen to her, & she was the Director. I reminded her that my daughter is four. She doesn't care what your title is. It came to a head last week when our daughter started crying in the mornings & not wanting to go to Giving Tree. She started referring to herself as a "bad girl" which is what they were telling her she was when she didn't listen. Our son then told us how mean they were being to his sister & he didn't know why they wouldn't just leave her alone. He was so upset. This was the final straw.
We had met with the teachers & Director several times. Every meeting was positive with them telling us how wonderful of parents we were & how they wished they had more parents like us. But after the events last week, we requested another meeting asking for some immediate action taken on the bullying of our son & stopping referring to our daughter as a "bad girl".
The director, Ms. Shelly, immediately got emotional & upset, saying that if we didn't trust her, we should go our separate ways. We were shocked! We said we just wanted to discuss the issues, & find resolution for our kids. She made it clear that she did not want her or her staff questioned. She told us that she loves our kids & would do anything for them & could not believe we were questioning that. We spent two hours away from work & in her office, discussing this. The meeting ended positively, her thanking us for our partnership & her looking forward to school starting, & our kids continuing in the before & after school program this school year.
At 5pm that night, she sent an email saying that because we clearly don't trust her that our kids were expelled effective immediately. The email was signed by both her & the owner (whom we have never met or spoken to). After receiving the email, we reached out to understand what happened. We were so confused & shocked. We called the school & her cell phone but she wouldn't take our call. We went to the school but she saw us & walked away, hiding in her office. She told us to our face how wonderful we were, & then when we shared our honest & real concerns, she retaliated.
I am livid that we had to tell our children that they will have to miss the last week of summer camp with their friends. I don't know if this woman is just on an extreme power trip, or what the root cause issue is, but I am so disappointed in the lack of professionalism, the lack of ethics, & most importantly the blatant disregard of its hurtful impact on my kids. It makes me sick.