HORRIBLE!!!!!!!!!!! First of all they install everything with a one year guarantee and they guarantee that their products are 100% foolproof or they will replace it for free. That said; my step father order a new marble shower for the master bedroom and because he has a bad knee he asked for the to install a stool inside the shower. They installed it perfectly and gave us a 1 year warranty. Two months later he pulled his hamstring so while in the shower he sat on the stool and it immediately broke leaving bruises and scratches down his back. He called them up and they informed him that there was nothing that they could do because the warranty EXPIRED! They told him to use regular glue to put it back on the wall, if he did that then the same thing would've happened again!!! He asked to speak to the manager and he said that for one thousand dollars he would send someone in to fix it. Their product failed, hurt my step father, and they wanted us to pay them to fix it. What happened to their "100% or they'll replace it for free"??????? Three months after that the ceiling of the shower started drooping down so now there is a huge gap between the ceiling and the marble. Once again they said the warranty was expired and they said the best they could do was to screw the marble back into the ceiling. That would leave a horrible look, who would want screws in their shower? read more

I ordered a marble counter top for my kitchen. I was beautiful, and they did a pristine job. They gave me a one year warranty and I wasn't charged that much for it either. In the warranty they said that if anything happened to the counter (scratches, cracks, even if the corner of the counter broke off) they would use a filler or they would mold another piece onto it and sand/polish it up make it look like it never happened. About six months later, out of nowhere the counter cracked. I called and asked someone to come in to look at the counter and they said they would send someone the next day. I waited ALL DAY and no one came. I called and they sent their apologizes and they said they would send someone the next day as well. Again I waited all day but no one came. Three weeks later someone finally came but by that time the crack got longer, bigger, and deeper. You could see the inside of the cabinets below it and if you weren't careful you could lose papers, ID's, letters, anything. They said there was nothing they could do with it. That's ridiculous! Two months later they send another person out here to get measurements so they could fix the counter. It's been about five months and still no word from them. I will NEVER buy another thing from them again, that is a promise! read more

If they don't care enough to slow down for your children's' school zone, what makes you think they care about to safety of your family and property. What is to stop them from speeding through your project and cutting corners. You can tell a lot about a business by how their employees operate their vehicles when they think nobody is watching. Oh and don't think it's just the employees cause they were speeding to keep up with the boss man in the black truck leading the convoy. read more