This is the people who give away $50, Ask them why? MORE MONEY…read more Home Insurance, Manufacture Homes, Farm and Ranch, Flood, Personal Auto,Investment Property,City and Rural Properties. Looks like Moutray can do about anything when it comes to Insurance.

I went with Moutray for Homeowners' Insurance when I was young and too uneducated about insurance…read moreto know to shop around. Working with them is a nightmare. They have NO VOICEMAIL and only operate during normal business hours (but you have to guess when their lunch breaks are and what "business hours" are for them... 7-4? 9-5?). This is a NIGHTMARE for any military members who may be TDY, deployed, PCS'd, etc and in a different time zone. I recently needed an update to my flood insurance policy per FEMA and in order to sell my home. I sent the flood elevation certificate to Sheryl there, and received no acknowledgement of receipt. I emailed her and asked if she could confirm that she got it? Which she did. All she said was "we got it." I asked, is there any estimated time frame in which I can expect to receive my updated quote? She said "We'll work on it right away." Well THREE WEEKS went by and long story short I ended up emailing them and having to threaten to let Dyess' base legal office know of their company's poor practice. Then a man named Tyler emailed me back instead of Sheryl. He said he's working right on it. But he wanted to talk on the phone instead of getting our dealings in writing. I said no way, at this point I want EVERYTHING in writing! So as it stands, the flood elevation certificate needs a manual review because my house is barely on the flood line. So he said he has to go back to the surveyor and have them do that. UGH. I asked why that wasn't done 3 weeks ago? Why do I have to follow up with and threaten a business in order for them to realize that more action is needed? More importantly, I've been paying my mortgage out of pocket now for a month longer than necessary, and I have buyers waiting. Bottom line: if you're military, avoid this business like the Plague.

Awesome place to get insurance . Ricardo the owner goes out of his way to get the best prices on…read moreinsurance ! And he also sells life insurance , gave me a great deal . I am very confident in his product. He will be my only life and auto agent !!

I have been doing my banking at First Abilene Federal CU for many a year now. I have been very…read moresatisfied with the way that they have interacted with me and taken care of my needs. In particular I want to mention a gentleman by the name of Chase. On more than one occasion this guy has gone out of his way, in a big way, to resolve an issue that I had. At one point he caught and brought to my attention an error that I had made. His efforts on my behalf were greatly to my advantage. Most recently he took the time, patiently, to educate me on how to use an App that was confusing to me. He did that all through the drive through interaction. He is a great PR guy. Thank you FAFCU, and thank you Chase

I have been a Credit Union Member in Colorado for over 50 years and loved it. Joined First Abilene…read moreFCU and they are TERRIBLE. They are not customer friendly, new members services are limited and they are bureaucratic to a fault. Tried to make a mobile deposit, checked the box on the back of the check for mobile deposit and it was rejected. They said I had to write it on the check. Note, First Abilene FCU has the same box on their checks.

Definitely does not fit the State Farm Motto! I don't understand how anyone can rate their service…read moreany higher than one star! The worst customer service ever! The employees are incompetent, inconsiderate and do not fully understand how Insurance is suppose to work. Reading a policy is one thing, reading and understanding the policies and procedures is another. Do yourself some research before you select the wrong agent's office.

With prices going ballistic, I've been shopping around for home and auto insurance. I had State…read moreFarm 30 years ago, and left because of the high cost. But when your shopping around, everyone gets a shot. The young ladies that helped me couldn't have been nicer, and were very helpful And professional. They actually knew what they were doing! Unfortunately, the estimate was double what I'm paying now. But I just wanted you to know what a great staff works here. Next time you're shopping for insurance, give these ladies a shot!