EXCELLENT the girl at the desk was so polite and helpful…read moreshe went the extra mile for me. She was able to fix what I needed done in just about 15 minutes. I had been trying for 2 days to contact the claims dept and speak to someone who could help me. I was continuity transferred from one dept to another and also hung up on. I was so upset with the customer service dept. She was great and helped me when she didn't have to as I was NOT a customer of hers I am from Arizona. I was more CS people were like her. She deserves a raise, she is an excellent employee, well trained and so knowledgeable an a great example of what employees should be. THANK YOU so much!!! HIGHLY RECOMMEND !!!

From the owner: As your local Abilene, TX State Farm Insurance Agency, we provide comprehensive insurance services…read moreto residents throughout Taylor and Jones Counties, including Abilene, Anson, Tuscola, Merkel, Tye, Buffalo Gap, Hawley, Impact, Trent, Hamlin, and Stamford. We specialize in services such as auto insurance, car insurance, home insurance, renters insurance, business insurance, commercial insurance, motorcycle insurance, boat insurance, flood insurance, RV insurance, condo insurance, and more. Contact us for a quote on your insurance needs today.

I used USAA FOR 18 years and was very apprehensive to switch insurance, but Mr. Elston quickly put…read moreme at ease. He gave me all of the information I needed and saved me $2,300 a year! I have a major insurance and better coverage. I was very impressed with his knowledge and his concern for my family. I would highly recommend Mr. Elston for all of your insurance needs.

From the owner: Insurance Agency. Brody Elston is an agent with Goosehead Insurance located in Abilene, TX. Brody…read more joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Brody is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Brody and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.

Ronica knows her industry better than anybody I've ever met and she can explain it in a way that…read moreeven a simple Chiropractor can understand. I appreciate her attention to detail and foresight.

This is the people who give away $50, Ask them why? MORE MONEY…read more Home Insurance, Manufacture Homes, Farm and Ranch, Flood, Personal Auto,Investment Property,City and Rural Properties. Looks like Moutray can do about anything when it comes to Insurance.

I went with Moutray for Homeowners' Insurance when I was young and too uneducated about insurance…read moreto know to shop around. Working with them is a nightmare. They have NO VOICEMAIL and only operate during normal business hours (but you have to guess when their lunch breaks are and what "business hours" are for them... 7-4? 9-5?). This is a NIGHTMARE for any military members who may be TDY, deployed, PCS'd, etc and in a different time zone. I recently needed an update to my flood insurance policy per FEMA and in order to sell my home. I sent the flood elevation certificate to Sheryl there, and received no acknowledgement of receipt. I emailed her and asked if she could confirm that she got it? Which she did. All she said was "we got it." I asked, is there any estimated time frame in which I can expect to receive my updated quote? She said "We'll work on it right away." Well THREE WEEKS went by and long story short I ended up emailing them and having to threaten to let Dyess' base legal office know of their company's poor practice. Then a man named Tyler emailed me back instead of Sheryl. He said he's working right on it. But he wanted to talk on the phone instead of getting our dealings in writing. I said no way, at this point I want EVERYTHING in writing! So as it stands, the flood elevation certificate needs a manual review because my house is barely on the flood line. So he said he has to go back to the surveyor and have them do that. UGH. I asked why that wasn't done 3 weeks ago? Why do I have to follow up with and threaten a business in order for them to realize that more action is needed? More importantly, I've been paying my mortgage out of pocket now for a month longer than necessary, and I have buyers waiting. Bottom line: if you're military, avoid this business like the Plague.