Alexis is very polite, and down to earth. Very informative and answers all questions.read more

staff was great and helped but Dr. Mathews was very unprofessional and I do not recommend !!read more

I have severe lower back problems because I was injured while serving in the US Army from 1982-1992…read moreand I chose OIO for help. I was a patient of Doctor InYang who just leaves the practice. Ive been with this medical facility for approximately 3 years and have had numerous MRI'S, X-rays facet joint injections, radio ablation etc. Kathy is the manager who did absolutely NOTHING to arrange for another doctor to take over for INYANG. I will not go back to this facility ever again because the staff hate their jobs and it's very easy to tell. The place is old and dated and the employees match the facilities.

Disappointing. I shattered knee cap and torn a tendon on a Friday evening (Dec 20th after 9 pm)…read more I went to St. Rita's in Lima, Ohio and found out that they do not have orthopedic surgeons on staff. So I went to the closest place for Orthopedics which was Ohio Institute for Orthopedics (OIO) and found out they were closed. In fact, since it was a holiday week, they were closed for the next 6 days (they opened Dec 26)! So I had to wait 6 days (without the ability to walk) to get help. Looking back, I should have gone to Ft. Wayne, IN. They (OIO) opened at 8 am Thursday and I was first in line. Thank God they admitted me and operated on me that day. I was discharged in the evening and the surgeon had already left for the day. I was hoping to talk with him about the procedure, steps forward, physical therapy, dos and don'ts, etc. The nurse assured me the surgeon would call me the next day so he could answer my questions. The next day, I received a call from a nurse who could not answer any of my questions. They just said I had a follow up in 20 days. 20 days?!?! So no physical therapy; no movement, no information for 20 days? Very disappointing!