Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

We can't thank Footprint Floors enough for the professionalism and speed of getting our project…read morecomplete. Brian was amazing to work with and his employees were excellent and very detailed oriented. They completed the service requested under time and within an excellent cost when compared to other companies. Having two large lab retriever's it was difficult to find timing to vacate space. Footprint Floors worked with our timeline. Employees even offered to work over to get the project done. I placed 3 photos on review. Wish I'd taken before pictures to show how detailed and beautiful the floors turned out. Thanks again.

Footprints Floors had to remove old underlayment & replace it with new in one of the rooms in my…read morehome. They were great to work with; responsive, courteous, flexible, skilled & their work was beautifully done in a reasonable timeframe. I feel they were very reasonably priced as well. I would use them again & highly recommend them for others!

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

It's been.over a year since Zetina and Sons installed vinyl plank flooring and I can't be more…read morepleased with the quality of the work performed. It's amazing how the right flooring can transition from a mediocre looking space to a bright modern space.

We were immensely impressed with AFS. Garth came to our house with all of the flooring samples,…read moremeasured, quoted and answered all of our questions. Lexy was prompt and excellent with follow up questions and scheduling. The installers did a thorough job and moved all of our heavy furniture. We would definitely recommend AFS!

Our realtor highly recommended America's Floor Source when we expressed interest in updating the…read moreflooring in our condominium that we are preparing to sell. We were given the contact information for John Lowry. We reached out to John via text message, and he got back to us quickly and set up an appointment to meet with us at our condo. John arrived with a large variety of samples, and he made informed recommendations about practical floor options to best update all of the rooms in our condo. During this same visit, John measured all of the rooms and helped us decide on both carpeting and hard flooring in under two hours. Written estimates were provided to us via email before the end of that same day. We were able to schedule installation within a couple of weeks. We probably could have had the installation scheduled even sooner, but we had painting that we had scheduled to complete first. We were no longer living in our condo when the installation occurred. Everyone involved with the installation easily worked with our realtor, who was on-site to grant access to the condo, and with me via telephone. We were very pleased with the final results. I'm sure that the reasonable expense of updating the floors will pay off once our condo goes on the market.

I do not recommend this company. My runner, which cost over $3,500, was installed damaged. Yoder &…read moreCo. came out and trimmed the carpet with scissors, then claimed that the rest of the damage was a natural occurrence due to the material of the carpet. This is clearly not the case and I expect more accountability for their product.

Our neighbor (who has beautiful floors) recommended Budget Carpet and Flooring to us because they…read moredid such a nice job for her. We live in a third floor condo downtown so we were thrilled to find a company that came so highly recommended and that had been able to deal with some of the complexities associated with our building. We made a call and they sent someone out to measure our floors. He was very courteous and thorough and made a map of the dimensions. He was able to do it in a way that gave us many options because we could have opted for different flooring for the halls than for the bedrooms, for example. Once he did the mapping, he told us to check out their showroom so we could choose our flooring. We went out to the showroom located in Clintonville area. When we arrived, we met a friendly lady in the showroom who explained all of our options to us. She pulled our file so that when we selected our floor, she was able to give us an estimate. She was very frank with us and I really appreciated it. She was very honest about ways that we could save money and did not push us into more expensive options. She worked with us to get us the best flooring at the best price. We made our selection and they called us about a week later to set up installation. Two gentlemen then came to our place and worked hard at putting in our new carpet. They were very efficient and moved our furniture for us for a small fee so that we didn't have to worry about it. We were super pleased with the end result. Our carpet is beautiful and plush. We will definitely use them again in the future!

Discounts, selections and great customer service…read more For a kitchen upgrade we decided to add an 84" tall appliance garage with roll out shelves for all those cumbersome countertop accessories. Matching 17y/o cabinets was beyond easy. Custom cabinet maker or re-face everything to match. Oh No! Staff member took our phone call and found what we were looking for in a cheaper option. Still ALL WOOD! Not that particle board stuff they do not carry. We went in 2 days later and immediately shown to 3 in stock. She cut open boxes until she found one without any imperfections. Paid for it. Offered a military discount. Now we have 3 weeks for the contractor to pick it up. Ordered the roll out shelves. It's going to be a fine appliance garage. If you don't at least walk through the store to see the savings they offer, you will be doing yourself a disservice. #UpCloseSavor XP

I bought $500 worth of flooring at West Broadway St Columbus OH store. I bought reducer strips…read morealso. They would not let me return reducer strips. Not a good place to buy stuff if you ever need to return anything

From beginning to end, a perfect job!! Quality work! He removed the old carpet, treated the floor…read moreand took great care with the entire project.

From the owner: Jake's Hardwood Flooring LLC is a family-owned hardwood floor installation company with a excellent…read morereputation and more than 25 years of successful experience in this line of work. is a professional flooring contractor based in franklin County, OH. We can take care of all your wood flooring needs, including new floor installation, floor sanding, refinishing, and more. Call Jake's Hardwood Flooring to get a free estimate!"

I cannot recommend Doug from Beeline Floors enough! He went above and beyond for us! He was…read moreincredible & did such an amazing job on our floors! He really took the time and effort to help us out when we were in a bind & we appreciate him so much for it! We are truly so grateful! Additionally, his prices were very reasonable and he's just an awesome, wholesome & caring guy! 10/10 highly recommend him for all your flooring needs!

Doug is an amazing person. I would give him more than 5 stars if I could. The quality of his work…read moreis outstanding. His knowledge of wood types and finishing is really impressive. The finished product and his dedictation is more than worth the money. Beyond that I just feel lucky we ever met him, he is such a kind person. If you are remotely on the fence about who to go to, call Doug at Beeline, you will not regret it. I wish we had more floors for him to do Nic and Heidi

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Last year, I used RR to renovate the entire top floor of my house with higher end flooring…read moresolutions. For that project, Jon Frambes went the extra mile to make sure that I was taken care by using his leverage/experience to provide me with best discounts he could. In this context, although it was a massive project, he worked tirelessly to ensure that it was affordable and 100% in line with my specifications. As many of you likely know, vinyl products come and go; meaning, if you bought certain flooring several years ago, it is highly unlikely that it will remain available from the retailer or the manufacturer. Such was the case for me, where I'd purchased vinyl flooring from Lumber Liquidators over 4 years ago to renovate my office. I was hoping to get my hands on more of it this year to use for my large entertainment room. However, I ultimately was not successful despite pouring a ton of effort into reaching out to LL/the manufacturer. Naturally, it should come as no surprise that I consulted Jon to help me out. I brought a sample of my prior flooring into the store and worked with Jon and his team to look at several different products that could potentially match. Lo and behold, after pilot testing several different swatches, I was finally able to find one that was most similar to what I was looking for. However, it was amongst the most expensive of vinyl offerings at the store. Moreover, it was not readily available at the local warehouse, which by default makes the price even higher. Jon understood that I was in a bind, and this was the only product that would work for me. He pulled some strings to get me this wide-panel luxury flooring product at a VERY discounted price that I am 150% convinced could not be beaten by any other retailer. He helped me procure 600 sq. ft. of the product while remaining within the limits of my initial budget, despite it being a significantly higher end offering. Had I purchased it at cost, it would have been almost twice the amount I was looking to spend. Long story short, Jon is a huge asset. He will do everything in his power to take care of his customers. He values loyalty and is a fantastic resource for long term flooring solutions. You can consider it a given that I will be working with him again once we decide to work on the master bedroom!!

Great experience with RiteRug and Jonathan. Seamless installation and quick turnaround!! thank you.read more