Melissa at Scruffy to Fluffy is as good as it gets! I am often in Pets Supply Plus in Brandon…read moreTownship, as I am a local Professional Pet Sitter. I frequently visit the store for myself and my clients. She regularly trims my Angel's (dog) nails, and reciently gave her the works! She looked and felt amazing! Way to go Melissa! Donna Trobaugh, Donna's Meows and Growls Professional Pet Sitting

Melissa and her staff do amazing work. My shitzu often suffers from anxiety and when I have picked…read moreher up from groomers in the past she has been very skittish and can't wait to leave. Not the case with Melissa. My Molly barely wanted to leave. She was happy and looked amazing. Great place to go for sure!

Always do a great job cleaning up the pups. Sharing before and after pictures to reference.read more

First time visit and very happy with the service, my dog looks so adorable now! I thought she might…read morebe a pain to deal with but they said she did really well, and she seemed just as happy when I picked her up. Staff was super nice, and store was really clean and quiet. Ii will definitely use again!

This is the best place ever, I can't believe how beautiful my dog looks. It's small, quaint, and…read moreconvenient; very reasonable. my dog was not stressed and I think she actually liked it. Definitely going again the quiet atmosphere was a game changer!

called to make an appointment for my dog as a new customer. I asked for the following week of which…read moreshe stated Thursday. I had a friend take my dog to her appointment and he was told there was not an appointment. Rather than check to see what was going on, he was just simply sent away. When I called to ask why they didn't have my appointment, the person proceeded to deny we had the appointment. I had the calls saved and knew the exact time I called. She was very condescending calling me " sweetie" which was definitely not said in a genuine way. Finally she realized they scheduled the appointment for July. She said they schedule a month out. I was not told that over the phone. She said my appointment was for July 8th. Well, I scheduled for Thursday, June 8th. July 8th isn't a Thursday. My daughter heard the conversation where she said Thursday. I believe they made the mistake but would rather lie than to try and make it right. I run a business and this would be an example of the poorest customer service examples I'd present in a training session. I would never trust my pet in the care of such a nasty person. I'm surprised anyone would give business to such a unprofessional and mean person

They were helpful when I needed help jungling bringing a new dog into our home…read more We still take him in for nail trimming and grooming. He loves it there!

I have taken my dog here for 10 years. I feel she is well cared & comfortable leaving her here. The…read morestaff is knowledgeable of pet behavior and seem to genuinely care about the pets they board. I like that they require proof of immunizations & a negative stool test (a test that is performed yearly as part of routine health exam by your Vet) before your pet can be boarded (this policy decreases the likelihood that your pet will contract an illness while there)! You can request daily play time/walk for your pet for a small additional fee. A bath is included in the boarding fee if your pet is there for a minimum number of days (I forget the number-I think it's 5 days-check the website to be sure). An added plus, the new owner is a Vet Tech. I would not board my pet any where else!

My first time at Ugly Dog grooming and could not have been happier and more satisfied! Sarah did…read moresuch an amazing job with both of my dogs. She was professional, so sweet with my babies and also gave me some suggestions on a few things for my dogs. I will definitely be back and happy to know that Sarah is my new groomer!!!

We have completed our beginner dog obediance class series and our puppy cavalier receives grooming…read moreservices from Sarah. The team at the Ugly Dog are knowledgable, experienced and kind. Emmy loves visiting the Ugly Dog and we can't wait to start the intermediate training session. Thank you to the Ugly Dog Team! - Karen Paris

I've taken our little Goldendoodle to Anne multiple times now. It was a very pleasant experience…read morefor our pup and for us. An in home environment, no other crazy dogs running around or crying in cages waiting for their turn. Nice and quiet. Our dog wags as we turn up Anne's street, and is never in a hurry to leave.

After experiencing the chaos of Scruffy to Fluffy, and having them keep my dogs all day and not…read moreeven groom them properly, I was so delighted to find Anne. She made my dogs feel at home and safe, and did a beautiful job grooming them while I waited (and it wasn't long). When she was finished, my dogs laid on her front lawn and didn't want to leave! LOL! Always bringing them back to her; they deserve the best!

We took our 9 month old pup there for puppy classes, the first class our pup was very calm and…read moreseemed to be adjusting to social behavior in my eyes. She literally was calm enough to lay down during class......The second class was a little different as she was acting like all she wanted to do was leave, jumping on the door. So the instructor asked my wife and my granddaughter to leave class with our dog, so she did. As she wouldn't learn anything acting like that anyway. So my wife got an e mail regarding "private classes", a 1on 1 sort of training with a proposed schedule that my wife couldn't commit to, so my wife e mailed back to relay that and ask for a prorated refund of the remainder of the $175 we paid and were told there will be no refund! So we paid $175 for 1 hour and 20 minutes of puppy class! Not the 6 hours we should have gotten. I think our pup had a rough couple of days prior to the last 20 minute class so in my eyes she should have been allowed to attend another group class to see how she would react but nope she was "kicked out" of puppy class. And for the private lessons we were asked not to bring our granddaughter. It seems that most dog trainers are bossy know it all types of people! So before spending good money for training classes her beware as you could loose a good amount of money of your pup has a bad day or two before class!

My pup stayed for nine days. When I took my pup home from boarding, he was expressing bloody feces…read more Now, two days later, still having bloody feces and diarrhea. I don't know what happened, but I bagged his meals daily for the worker's convenience. I don't think they fed him his food. Before checking out, I saw the worker going through his food bag. My pup also appeared poorly cared for during his stay; he was sticky and stinky. My dog will not be coming back to this place again.

Jill has a way of making our westie feel completely comfortable at Perfect Pups. Finding a groomer…read morefor our westie was difficult. He would shake violently at other groomers as soon as we walked into the door. The no kennel policy is ideal for him. Thank you Jill for providing a safe comfortable environment for Robbie our westie.

The owner is very rude. Has no customer service skills. Rushes through the transaction without…read morecare! Pricy without the service quality. The place is not inviting and dark. My dog comes back from grooming depressed. Doesn't smell like it's been washed. God knows what goes behind the scene. Do not recommend. The owner should find another business more suitable for her skill Set. So sad! :(

Von does an excellent job with my boys, my poodle is a puppy and he has never taken grooming well,…read moreI was turned down by many groomers stating he was aggressive. But Von took his time with Bear and was able to groom him and I just love him for that. He is definitely the person to go to treats my dogs and grooms them very well as you can see. Thanks again guys your hard work does not go unnoticed!

From the owner: Our Paws Matter offers grooming services to cats and dogs. Each grooming service includes 2 baths,…read morenail grinding, ear cleaning, and brushing We prefer texting and booking online for faster response and booking. Please allow 24-48 hours for a call back or text as we respond in order received