Enjoyed the relaxed atmosphere and friendliness of the employees. A vast variety of nail colors to choose from. Cost however is somewhat expensive, only depending on the selected nail service you want. I would recommend this establishment to others to try. read more

It was an awful experience I wish I could rate it a 0 , so Kim the owner was doing my nails and kept getting up while doing my nails to do other stuff, after waiting 45min to even get my nails done, all I got was a short nail acrylic set, and even 4 days from getting them done 5 NAILS have came off or broken, she rushed through the job and all of it cost $60. This has never happened to me before even when I use to wear long nails, I never have them come off or break that quickly and they should never have. I would never go here and I'm telling everyone I know to not ever step a foot in there, she was rude and dismissive once I came back in to show her my nails with the receipt. She just really robbing folks doing a half ass job and try to charge folks for a horrible job to correct it. read more

I was in the area a just decided to stop in for a fill and a repair, one of the worst decisions I've made in life ! Kim was very rude and nasty not to me but watching her interact with other customers and wondered how she ever makes a dime with her attitude .....I wish there was a way to not put any stars because I wouldn't and would not recommend this place to Anyone ! She was so mean and nasty it kinda put me in a bad mood for most of the day. read more

I walked in the lady that was sitting there was rude she asked me what can I do for you I said I would like to get my nails done . I had an infant baby in the car seat and she said well there's no kids allowed here. Why she is an infant? read more

Kim is extremely rude, I knew something was wrong when I was the one sitting in her chair and she was taking to me about another client that walked in. I had seen her be rude to others also or talk about them behind their backs. It was just a matter of time before it happened to me. She was upset with me because she said I only come when I'm going out of town. I don't think it should matter when I came I was still coming back to her. Needless to say I walk in one day and she was very rude and I saw her say something to the client she had in her chair at the time. I have not been back. Beware the rudeness Will eventually happen to you also. Not to mention I was sending 100. PLUS TIP each time I went. read more

I always get my nails done at Kim's Nails on Chardon rd. She has been providing excellent service to me for the past 10 years. Kim has great prices and the shop is always clean when I come in. read more

Kim and her staff are completely rude and unprofessional. They were not friendly whatsoever and I felt discriminated against as a customer. I wanted to choose my color for my nails and she told me "tell me your color" when I explained to her that I wasn't sure of what I wanted and I wanted to see the colors that were available, she told me "the are over there, don't touch nothing". I was frustrated and then just sat in my chair to ask about the mood color polish. I was asking questions about the polish to her staff and he acted as if I was asking a dumb question and kept talking to kim in Chinese. He was acting as if I was an inconvenience. Once he finished shaping my nails, he told me to wash my hands and "don't touch anything". This was the second time that I have herd that phrase from them. To me they are implying that I was going to steal something from their establishment. After that I let him finish my nails, but I did not leave a tip! They were so friendly and nice to the Caucasian customers, but my and my friend were both told not to touch anything! Just because we are African American does not mean that we all steal! They are extremely rude! I will never spend a penny in that salon again! Please do not waste your time to come to this establishment! read more

Wow! What a dump. I stop in ask if they have time for a fill, I'm told to go to booth 4, I tell the man what I want, he calls some woman over who brings her calculator?? I want a gel fill & no chip, she tells me $50??? Seriously? What's funny is their price for a full set gel is $50?? It's dark, dirty, and the employees are extremely rude, pass this place up. read more

Clean relaxing atmosphere. Super nice people! Not too concerned about the language barrier, they know what they're doing and do it well.

I love this place. They do a great job and very helpful. Sometimes they are busy and you may have to wait but it is so worth it! Kim always fits me in! read more

The woman is very unprofessional and so is the man. I would never go back here. They have nasty attitudes and they don't care about treating customers with good customer service. They think they can talk to people any kind of way. Don't waste your time! read more

Horriable nail salon not only dirty but very rude and the owner Kim acts African American and they charge double than any other salon very overpriced espically for there location and cluttered salon don't waste your time you won't be satisfied the worst salon I have ever been to read more

lol at the fake 5 star reviews by employees that are almost copy and pasted, and 5 star reviews by no photo profiles that all happened to be posted on the same couple days read more