Mark made it out to fix my washer when everybody else said it would be a 2-3 day wait. He was very…read morethorough and double checked everything as he went. A few short minutes later, I was good to go! Prices are very fair for the work involved. We will be calling him again!

Oh man! What a FANTASTIC experience. Technician Keith took care of things for me and my family from…read morestart to finish. Top notch communication, honest and informative conversation and the kind of customer service you PRAY FOR when needed most. I will absolutely be returning as a customer next time I have ANY appliances-related needs. Thanks Keith for a perfect customer experience.

Would not hire this company. Owner came out, dented our washer & dryer, bc he climbed on top of…read morethem, and didn't fix the dryer. He still charged me a service call fee $125, even though he further damaged our appliances. Said it might work again for a day or two months, really unknown. Seemed like he wanted us to buy a refurbished washer dryer set from his warehouse. I went on YouTube, bought the parts & fixed it myself! Why would we hire someone that damaged our appliances?

We recently had our dryer stop working. We tried to get Brian with ARS to come fix, but no answer…read more We ended up buying a new washer and dryer. When Brian finally contacted us, I offered our working washer and the broken dryer to Brian for a total of only $84.00. He accepted and came and picked up our old washer and dryer. Long story short... multiple calls and texts every week for over a month and of course, Brian's empty promises to pay the $84 has gone nowhere!!! It's funny, because I assume he expects to get paid for his services when rendered. What about

Love this company! Brian is amazing! Had a washer that wanted to runaway on us every time we used…read moreit. Called him and he pretty much knew what it was when I described what it was doing. Came out and checked it and it was the buffers. He ordered the parts and scheduled a day to come out when they came in. I was away filming a football game and had forgotten to clear out my sons bikes and things out of the way. He moved the items and put them back when he was done no questions asked. The washer is very quiet now and works amazing! I would recommend Brian to anyone I know that needs repairs! Thank you for a job well done sir!

Billy is the store manager who was absolutely incredible!! I purchased a king size bed set mattress…read morefoundation and mattress protector. Wonderful customer service do not hesitate shopping here at all. Richard did an excellent job for delivery.

My wife wanted a new microwave so she called Badcock to buy it, they told her that they had to…read moreorder it, but before they could order it we had to sign paperwork, l asked my wife what time do they close, she told me 5:00, so left work early got there at 4:50 doors were locked so I called the number told them I was there to sign the paperwork, and that left work early, Dora the person that my wife spoke with told me that they shut their systems down at 4:45 even though the store closes at 5:00. While I was on the phone with her, because i could not get in the store even though they should have still been open 2 more customers showed up, so instead of helping customers, they just shut the store lights off. Poor customer service. I will take my business somewhere eles. THIS IS A POOR COMPANY AND SO IS DORA.

Been in business in Tullahoma I know since the 1960s. Great products, great prices and great…read moreservice. Would highly recommend.

Can't recommend these guys enough…read more They've been in business forever and white every one of they old competitors have been pushed out of business by the big chain stores, they are still serving Tullahoma. I had a bathroom ceiling light/exhaust/heater that quit heating. I took it to them & they showed me the bad part (for free) looked it up from their suppliers & found they couldn't order it, but sent me home with the correct information and told me if I spent a few hours on the internet I could probably find it. More like 2 days, but I found the part ordered it and then decided that I should have them install it, so I didn't end up burning down my house. They put it together and tested it for me, for free! They repair flat screen TVs & all household appliances. They also sell & install. Hometown service & just good guys. They've won me over as a customer.

I am new to the area and my contractor suggested Haynes Bros for the 4" trim and door casings I was…read moreneeding. It was rainy that day I went down to pick up the material so I didn't do much inspection, just tried to get the material into the trailer and get it secured. It was a couple of weeks since I picked it up and was ready to paint the pre-primed wood....wrong, I needed to sand and patch every piece there was. I try to go to locally owned places and spend my money with them, I'll be going to either Lowes or Home Depot from now on as my time is more valuable than to fix every piece of trim I'm putting in. The one casing looks as if it had been moved around quite a bit, getting pretty banged up...I'm betting the yard guys went in and told the salesman they finally got rid of that banged up twisted pos...had a good laugh about it.

From the owner: With over seven decades of experience, Haynes Brothers Lumber Company is the premier choice for all…read moreyour construction needs. Our knowledgeable staff has the expertise to guide you through every step of your project, from planning to execution. We offer a wide range of services that are tailored to meet the unique needs of our clients. We are committed to providing you with top-quality products and excellent customer service. We understand that every project has its own unique challenges, and we are here to help you overcome them. Contact us today to learn more about how we can help you.

Peter knows his business and has the skills to fix anything. We've asked of him. I would call him…read moreagain next time we have an appliance failure.

Came at the time he said reasonably priced fast working My refrigerator is working nicely nowread more

They have the worst customer service I've ever seen for a company. If you buy something from them…read moreand it breaks or tears up in four months they refuse to fix it or even take it back. When they finally come pick it up they want to stand in your door way and inspect the stuff. They show up at your door without making an appointment at any hour they choose. Oh and don't call in and ask them about it they will cuss you out. They are nice as long as you are spending money, and they will call and harass you about your payment before it's even due.

Worst place to rent to own ever. We rented from this place for about 2 years and bought thousands…read moreof dollars worth of stuff. They treated us with the utmost respect, almost like good friends, at least while we were buying things from them, after all, they always claimed they never get commission off of anything they sale, which i kinda figured was a load of crap. A SINGLE THING WENT WRONG, THATS ALL IT TOOK. My girlfriend talked me into getting this reclining chair for myself which they claimed was brand new but had little stains on it and scratches... no big deal right? I just ignored it. No more than a few weeks later the reclining footrest started catching. We called them and tried to work something out. They said to come in when we get a chance to get another chair and we would cut it even. No more than a week later they come banging on my door at night while im sleeping to come get the chair. They didnt call or anything; no scheduled pickup. It continued to escalate from there. I finally had them come get it. The same guys showed up with the same attitudes as before. My girlfriend answered the door and I was in the kitchen, she advised him to get the chair and to get out of our home. And can you believe he just started inspecting it right in the middle of my living room and ignoring everything she was saying?!?! In OUR home?!?! When i walked into the room it was a different story, He jumped up away from the chair and darted towards the door like a coward. Im assuming that Aarons doesn't treat MEN like that. It makes no sense anyway. I immediately called the manager and he said that they have to do an inspection before they leave. OK? I told him he can do it outside, but you are not going to mistreat my family and do what you please on my property. He said that wasn't going to work so i said FINE GET ALL OF YOUR STUFF OUT OF MY HOME THEN. He did and that's the end of it. I will never deal with these people again. Everything we've bought from them has nearly fell apart, this time i wasn't going to be a jolly handyman and fix something that im paying good money for. Please, take my word and just start a savings account. SAVE FOR WHAT YOU WANT. I promise you, you will end up with something not 10, not 100, but 1000 times better! Remember, you work too hard for your money to settle for less and give it to a bunch of crooks!

These guys are #1 at helping you when you need an appliance or need help to.fix one! We bought a…read morenew stove from them and it was delivered in a very timely manner. They disposed oof our old one too! They also went out of their way to help us.fix our dryer! Great store!

We've done business with Master Appliance before, and been satisfied with their service, but I want…read moreto tell you about our latest experience. Recently, a power surge knocked out the center console on our oven. The burners worked, but not the oven controls and clock. I called Master Appliance to see about scheduling a repair, and was greeted on the phone by Matt, who, hearing my description, confirmed that I had indeed blown the center control console. Then, he told me that it would be much cheaper to fix it myself, and save money on the service and labor. He walked me through the process of ordering the part from Amazon, and where I could find tutorials online to guide me through the repair procedure. The oven works now, I've saved some coin, and I now have the sense of accomplishment at having done my own repair! Thank you, Matt and the team at Master Appliance for being conscientious enough to help me even if it cost you some profit! I hope all of Smyrna reads this review and remembers you guys when it's time to do some appliance business!