Zach is the sweetest person and very patient to allow us to explore our senses and find what we…read morewanted

Stopped in for a while and bought what they had and it usually did really smell and feel damp like…read morecat urine at this shop. After a while I mentioned this and they claimed it wasn't what I was smelling and that I wasn't welcome to shop at that shop any longer. I could tell they sold this stuff pound by pound all day long to anyone that would stop in. They really defended this product as real marijuana.

Best shop on the Western Slope! Excellent prices and service. Great parking in a discreet location.read more

This store kills it! Best products, prices, and people. Do yourself a favor and see for yourself!read more

just left been there many times before and I keep forgetting how uninformed and how little they…read morecare. Did not feel welcomed had zero input on what I was wanting to purchase also they're not affordable compared to the other cannabis shops in town.

Happy to get a blood orange disposable Vape pen…read moreUnfortunately it was not working dead battery and they are non chargeable. From Out of town and tried to exchange it but they said their internet was out and there was nothing they could do. Which is not true. They could easily process it through when the internet comes back on. She was just incredibly rude and unhelpful. Slammed the door in my face She could of exchanged pen and run it through Metrc by hand when internet was up. I wouldn't trust their white Label pens. They are inexpensive for a reason. Bad customer service or she is just bad customer service.... the Bud tender yesterday was excellent

Great place with a great staff. I love me some Double Black concentrates. Always fire weed too,…read moregood weed yields top tier concentrates. My only complaint is that I wish there were more locations!

Absolute garbage weed. The harshest I have ever smoked. And it didn't even get me high or have…read moreanywhere near the listed THC%. Do Not Buy Flower/Bud Here, Complete Rip Off.

Really loved this place until I went in and the guy got kind of aggressive about something we…read moredisagreed on. Then we went to pay, he took the money and dropped his hand behind the register to count and came up and said that we were $50 short. I know I wasn't because I double count because of dyslexia and because my boyfriend had just handed me two fifties and there was no other fifties in my wallet were I had directly put it in the care before walking in. The dude clearly took it. Just after checking us out he said he was going to go get lunch. I am sure he enjoyed that free meal and a couple others with our money. Not going back and ya all watch your opinions and money when you go here.

This place is dooope. Jeremy was super helpful and was able to educate me on all of the…read moreparticulars. I don't live in the area but will definitely be back when I am, and I'll tell my family in GJ to come check it out

Great buds, great deals, 50% Hava, changing name to Verde…read more Budtenders are knowledgeable and nice.​

This place was great! I'm currently traveling all over the US and have been into several…read moredispensaries the last few months and this one has been the best! Our bud tender was extremely knowledgeable and helped me pick out exactly what I was looking for. Be sure to check out their weekly specials so you can an even better deal! Thanks High Q!

The Kind Castle is awesome. I always go out of my way to shop here not only for the deals, but for…read morethe excellent customer service. The budtenders are super knowledgeable, funny, and always make me feel welcome. I never feel dumb for asking them questions. This dispensary has a great selection of products that can meet any budget. I "highly" recommend this spot!

-1 - At the least. This Was one of the worst mistakes I ever made in my life by stopping by the…read morestore on my drive through Colorado. I went in And purchased a cartridge called sauce. I got in my car and started driving off opened the cartridge and it was a quarter gone. Now I am on the freeway - there is no exit to get off so I can't turn around. And now maybe this was in a 10 minute time frame from when I left and purchased the item. I immediately called the store and voiced my concern of the cartridge not being full, the girl on the phone told me specifically "I am looking at one right now and it is full". And I said, well I don't know what to tell you but this I just opened and I have it right here in front of me and it is not full. She said hold on let me talk to my manager. Came back and told me that there is absolutely nothing that KIND CASTLE can do for me and I would need to get in touch with the manufactureR and then they would need to give kind castle a refund and then I Need to go to BACK to KIND CASTLE castle to pick up my exchange of a product that was not what it was said to be. Wow! This is just unbelievable, I have never in my life had anyone tell me this. I could never have smoked a quarter of this cartridge within seven minutes when I was driving a car. I have a witness in my car as well. I got off the phone started thinking how completely insane this was because not only did the girl disregard me in my concerning subject. She actually tried to end the call saying I have "another customer on the phone and I have to go" ... this is a Hmmmm moment...I guess I'm not a customer at this point? Wouldn't you feel that way if you just purchased something, called back to have a complaint on the item and no one cares and they disregard you and tell you they have to go to another call. This is by far one of the worst customer service experiences, I have ever had in my entire 52 years of life and working over 35 years in a retail atmosphere of high end product. And believe me, Unfortunately this gives me the keen eye of knowing when disappointment is at its highest. This has been the worst experience I've ever been through for a measly $45 item that a store manager is basically telling me I'm lying and I might be sued for harassment because I have a complaint and he won't give me the information on where to go he is putting his feet in the ground and making a point and it is very unprofessional. Honestly I can't even believe that a person in this day of age when businesses are going to be struggling to stay alive that he can't turn and make this a comfortable transition in what I need to do for an unsatisfied product? Wow. Is all I know to say. And then to tell me I am going to be banned and sued for Harassment - this is really insane. It's unfortunate. It really is. So the interaction is getting more horrible. This dude Mark Mayasich is certainly a fighter. He should not be "helping" customers. The emails he has sent me regarding this experience are threatening and horrible name calling. This experience is insane. Bullying at its finest

A pretty good dispensary that could have a little nicer staff. Wish them the best though.read more

I rarely post a review but this one left me with a little trauma...Absolutely the worse service…read morefrom the MANAGER ...nonetheless. we all have bad days but hopefully we were taught coping mechanisms and figured out how to to separate our work and personal lives. I don't care that you have been throwing up and have a migraine...go home and rest then. I would never go back. rather drive to Willits or Glenwood Springs.

The bud tenders are knowledgeable and helpful, gave recommendations on products. Bought some…read moreshirts too! Wonderful place.

Was in Eagle for an engagement party and stopped in to stock up on Ripple, which for some reason…read moreyou can't buy in California. The whole staff was charming and helpful to the old folks in the weed shop. Also, the array of edibles was incredible in this little town and put to shame every dispensary I've visited in LA, Sacramento, and other CA locales. Really impressive. Stocked up, got home with it and will drop in again on my next trip to Eagle.

The guys working, there are awesome, very informative and directed me in the right direction…read moretowards my needs. Thank you, All. Edward Mutterer

This was my first time visiting RootsRx after being loyal to another dispensary and being sorely…read moredisappointed. Tyler was my budtender and I can't say enough good things about the service I received. This will be my new dispensary as long as they keep up this level of service. I should have written this last fall after my first visit but we are back in Beaver Creek and I'm looking forward to going back.