I've been to a few of these fvw (Roger's) locations and the service is always great. They cater to…read moreyour cellular needs and make sure you get what you want. The staff is friendly and the phone selection is great. Highly recommended if you're looking to switch to Roger's or already have a roger's phone and need an upgrade.

These guys were amazing! Brylan helped me get a new plan with TWICE the data and less money. The…read moreprocess was smooth, with a clean store and friendly staff. Will be going here for all my mobile needs from now on! Very happy.

Come to WirelessWave in Cottonwood Mall for a new phone, excellent customer service, and support!read more

We came here to switch our family's 4 phones from our current carrier to a new one so we could have…read morereliable coverage in our neighbourhood and in general. The woman here was really knowledge and helpful, and had a comparable plan for similar price and better included service options. We swapped quickly with her help and now are so much happier. I would definitely come here for advice.

Wireless wave sells a ton of different things from Phones- from different providers such as Bell,…read moreRogers, Virgin, etc. Accessories, Navigation systems, etc. Service here is excellent in my opinion, they are very accommodating and offer great support. Staff here are very knowledgeable about phones and service plans. Definitely recommended.

I know. Cell phone stores don't usually have a good rep for integrity, etc. But I have to say,…read morethis place is amazing. Have dealt with two people here, Jeff and Sarah and always go away happy. They care. They know their stuff and go out of their way to ensure that you're getting what you need, rather than just selling you stuff you don't. Give these guys a try. Sarah or Jeff have been fantastic.

Check your plan, do not take the staff at their word…read more I visited this location about 6 months ago to replace my phone, everything about the visit seemed to go well enough. The staff member I dealt with seemed knowledgeable, and polite enough. He informed me of Telus' Devicecare program, as I had broken my previous phone on the job. I asked for the Devicecare immediately, and he explained how it worked, and told me he was putting it on my plan. Fast forward to 6 months later, and having phone troubles. So, I take the Devicecare card from my wallet, and give them a call, only to find out I never got it on my plan, and am basically out of luck. If you get your phone here, be sure to double check that they're giving you what they said on your plan.

This is my 2nd review for the same phone issues. The staff…read moredidn't advise me that the security updates were no longer available for the pixel 4xl I had picked up there. I found this out on my own when my MasterCard was compromised. Plus every app that I downloaded to this phone would crash. ​I talked to Google and t​hey took a lot of time to help me and they informed me that the security updates were no longer available for my pixel as of October 2022! ​So ​I reset my phone and downloaded a free security app. My phone is now​ working after not working for 2 weeks. I feel the staff at this location are under trained and misinformed. It's not their fault. it's the fault of their manager. I'm a very unhappy customer and will never recommend this business. And I feel bad for the staff who handle their customers, because they are obviously ooorly trained and not familiar with working and talking to the public.

If I could give less than 1 star I would. I went to this…read morebusiness as my insurance Asurion used them as their repair site and they were my closest option. The staff were incompetent and uneducated on the phone when I originally spoke to them about bringing the phone in for repairs but it was about to get so much worse. After 2 hours of leaving my phone with them I went back to pick it up to be SHOWN (keep that in mind) and told that the repairs were done but they could no release my phone to me as their systems were down and they couldn't "complete testing" and I would have to return tomorrow to pick up my phone. The next day I received a call telling my again, my phone WAS fixed but they could not release my phone to me as there was an issue with my insurance and I had to call them. 1.5 hours after being on the phone with the insurance company it was clear that Mobil Klinik had fraudulently tried to make claims against my insurance for repairs that were not needed on my device, they also had CANCELED my originally claim and tried to file their own. The insurance company was refusing to pay the store as they had violated the terms of their agreement and that was why they were refusing to give my phone back. This is ILLEGAL! After many talks back and forth the insurance company spoke with the store who claimed "they had never actually performed the repairs, therefore their claims were not fraudulent and I could come pick up my phone." WOW if you remember back, I PHYSICALLY held my phone in my hands the night before with the repairs having been completed, I informed the insurance company of this and that in fact this BUSINESS had LIED AGAIN and was still being fradulent!!! I got a phone call from the store who said i could now come pick up my phone but "wanted to know if I wanted to pay for them to fix my phone". I told them I wouldn't not be giving them a dime and I was coming to pick up my phone in 20 minutes and would be taking it in whatever condition it was currently in. the lady became frantic saying she needed to know if I was going to pay for the repairs to which I told her I knew they had lied to my insurance company and already fixed my phone and that I would NOT be paying for anything. At which point this not so lovely human being HUNG UP ON ME. I never in my life have dealt with a business who is so shady, lies, cheats, steals has the worst customer service and holds people personal property hostage. When I picked up my phone these horrible people had put my BROKEN back glass back onto my phone in MUCH worse shape then when I dropped it off, and tried to claim they had never done anything. I cannot believe that after being caught in SO MANY lies that this business did not once even apologize or even offer to fix my phone for free. they are a sleazy, dishonest organization and I plan to ensure that no insurance company ever sends another client to them to be treated as I was. SHAME ON YOU, all the staff at this store as I spoke to many of you. You were rude, and disrespectful, you are a scam organization and I will ensure everyone around me knows. I

I would rate everything 100 stars if I could. As other customers have said in their Google reviews…read morethis location goes above and beyond providing excellent customer service! I dealt with Simranpreet and she was very knowledgeable and helpful-she made it feel easy to make the switch from another provider. My mom also switched to Fido and both of us felt we received excellent service.

Went to Crackerz to get an issue fixed with my laptop. They said it's probably the harddrive going…read morebut they'd try and see what they could do to fix it otherwise. Turns out it was the harddrive that needed replacing and they did an amazing job! Kept me updated ever step of the way and gave me many options as for what I'd like to do with my old data. They were fast, friendly, and a pleasure to do business with! I would highly recommend them and I reckon I'll be going to them when I want to get a gaming rig made.