Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

Kyle, Breanna, and team did a great job on the army of ground wasps in our yard. Super responsive…read moreand they called ahead before arriving which was really nice to know. Good info to keep our pets away from the area after treatment. Very localized application: 24 hours later and the wasps are gone and the bees are still happily buzzing around Thank you!!

Don was fantastic to work with while taking care of our mouse problem. He walked me through all the…read moredetails so I understood exactly what was going on and what to expect. He also called ahead to confirm his arrival, which I really appreciated. Professional, thorough, and easy to talk to--highly recommend!

Very professional and courteous service! I recommend this company and the service technicianread more

This is a non refundable, you-cannot-cancel scam. Even if they falsify service tickets you are not…read moreallowed to escape charges. They have told me "we just completed service" at your location without stepping foot on the property (I have cameras). The next visit was done within less than 10 min of work being completed and a bill for $129.00. My best option is to pay them to not come for their last visit. Oh, and the bugs have never been worse. don't be an idiot like I was. Stay away. Awful, awful, awful

Brittany manager is absolutely the rudest unprofessional person I've ever worked with…read more They their sales reps come to your door and lie about what you're signing up for, when they perform a terrible service and say that you can terminate that is not true continue to send you bills until you pay them. If anybody would like to reach out to me personally to discuss Brittany has handled the situation please do pest control company signing a deal with the devil! I would give them zero stars, but that's not an option Again, I strongly strongly recommend you do not use this company for anything! There are many other companies out there that are honorable respectable, and have integrity unlike this company.

local company, nice people. They ask questions and listen then adjust their mitigation based on the…read moreresponses. I use them for mole and vole mitigation after those critters started destroying my yard. I will use them for bugs this year. Rich T is my Technician

From the owner: Guaranteed One-Time Services, Family Business Since 1979, Fast, Effective, Environmentally…read moreFriendly, No Contracts, Licensed and Insured. Services : Mouse Proofing, Pest Proofing, Residential, Commercial, Monthly, Home Protection Program, Fall Invasion Service, Quarterly, Bi-Monthly, Chipmunks, Gophers, Carpenter Ant, Field Ant, House Ant, Pavement Ant, Pharaoh Ant, Thief Ant, American Cockroach, German Cockroach, Oriental Cockroach, Asian Lady Beetle, Bald Face Hornets, Bed Bug, Box Elder Bugs, Centipedes, Mole, Mouse, Occasional Invaders, Pantry Pests, Paper Wasps, Raccoon, Rat, Spider, Squirrel, Termite, Vole, Woodchuck, Woodpecker, Yellow Jacket, Insects : Bumble Bee, Chipmunks, Cricket, Earwig, Fruit Flies, Millipedes, Rodents, Shrews, Exterminator, Pest Control, Bug Eradication, Dane County, Wi, WI, Wisconsin,

This company has been super easy to work with. I say that because when I called, they scheduled and…read morethey came to do the service - simple as that. The folks that I have spoken to over the phone have been very kind and open to answering any questions you have without an issue. I say that because certain folks that I've encountered in the past have been quite rude when you don't exactly understand the process that goes into a particular service. I had questions surrounding the different types of bugs this helps with, the safety of my family after the application has been applied to my property and the length in which it holds until another application is required. I have quite a big yard and can honestly say - having them come was the best decision I made. Why? Because I hate mosquitos and ticks. Want to know a secret about mosquitos? They serve no purpose on this earth. Well, I lied - they actually serve as a part of the food supply for the bats which I love. However, if we were to rid them of this world the ecosystem would not be affected in any way. They are blood sucking bugs that are evil. There is my rant for the day. Having said that, I recommend Mosquito Joe!! DO IT NOW :)

Pretty happy with their services. A friend had them last year and recommended them. Get $25 off for…read morereferrals. Friendly staff answers the phone and application folks are courteous and efficient. I opted for the synthetic application. Glad they don't apply if it is raining and that they adjust for the weather. After all, you want the application to stay ion the plants instead of getting washed away or cause problems with your lawn and trees if not dried quickly.

Sales person took a large sum payment from my wife. Oversold the "infestation" as we were told by…read moretech doing initial treatment. Several issues with this company: 1. Very poor explanation of services when purchasing. Paperwork is also very vague-could be itemized so customer can see exactly what large sum covers. When called, Company refers questions to the "portal" which contains the very same paperwork. We were told the inital visit would likely be two techs and expect them to be in and out of the house for half a day. 2. Initial treatment visit-tech told us he was unimpressed by the pest activity we were told we had. He spent approximately one hour outside only. Per service receipt, he sprayed for some ants, applied a bit of spray foam and dropped two mousetraps. 3. Same tech, during the "securing the premises" process, proceeded to stuff steel wool into GAS WATER HEATER and FURNACE VENTS as well as Sump Pump pipe. This was all discovered by Furnace Repair Tech who was subsequently contacted as the furnace was not operating following this visit. He promptly removed all blockages and furnace worked fine. Pretty sure the Gas company frowns on this practice. My advice: Call someone who knows what they are doing.

Stuck behind a wil-kil truck parked in a handicap spot downtown while he's making a service call…read more There's only one handicap spot in the neighborhood, but MULTIPLE loading zones. If this is evidence of how they treat people I would never use them. Oh, now he's on the phone leaning against the building while he knows I am waiting, my handicap parking tag clearly displayed. Thanks buddy.

I was happy to know that poison isn't the recommended go-to to solve rodent issues. Steve provided…read moreexcellent customer service with appointment notifications and onsite. He was professional and knowledgeable. He was able to help me find where the mice were getting in and how to fix the problem.

Excellent and prompt service from Steven. Had a red squirrel infiltrate our house through the dryer…read morevent and after one phone call, had a solution in place to take care of the little guy. Will definitely be telling everyone about the level of service our family received and if anything happens in our house again, Steven is the one I'm calling immediately.

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

We've noticed a big reduction of bothersome bees when we sit out on our deck. technicians are on…read moretime and efficient. this is our first year getting the service, looking forward to no more pesky box elder and Japanese beetles this fall and next spring.

We have been with PPE for many years and are so happy with their service. They are dependable and…read morereliable. Their service is top notch. I highly recommend this company for your pest control needs.