Called them about a Yellow Jackets nest, where the little bastard's were getting into my basement…read morethrough the foundation. They killed them, and explained that some larvae may find its way into the house when it hatches. They were efficient, on-time, and pro-active (I would have called again had they not mentioned the larvae). My house is Yellow Jacket free, and the hole has been patched.

Kyle, Breanna, and team did a great job on the army of ground wasps in our yard. Super responsive…read moreand they called ahead before arriving which was really nice to know. Good info to keep our pets away from the area after treatment. Very localized application: 24 hours later and the wasps are gone and the bees are still happily buzzing around Thank you!!

Don was fantastic to work with while taking care of our mouse problem. He walked me through all the…read moredetails so I understood exactly what was going on and what to expect. He also called ahead to confirm his arrival, which I really appreciated. Professional, thorough, and easy to talk to--highly recommend!

Very professional and courteous service! I recommend this company and the service technicianread more

I had an excellent service experience a few days ago getting rid of a hornet issue in my soffit…read morenear my garage. The cost was alot less than most. The service was scheduled the next day. It was done professionally, efficiently, and not rushed! I will definitely use Badgerland Pest Control for services if needed in the future!

extremely rude owner, terrible customer service, and shoddy work. price tag of quality without the…read moreactual quality.

local company, nice people. They ask questions and listen then adjust their mitigation based on the…read moreresponses. I use them for mole and vole mitigation after those critters started destroying my yard. I will use them for bugs this year. Rich T is my Technician

From the owner: Guaranteed One-Time Services, Family Business Since 1979, Fast, Effective, Environmentally…read moreFriendly, No Contracts, Licensed and Insured. Services : Mouse Proofing, Pest Proofing, Residential, Commercial, Monthly, Home Protection Program, Fall Invasion Service, Quarterly, Bi-Monthly, Chipmunks, Gophers, Carpenter Ant, Field Ant, House Ant, Pavement Ant, Pharaoh Ant, Thief Ant, American Cockroach, German Cockroach, Oriental Cockroach, Asian Lady Beetle, Bald Face Hornets, Bed Bug, Box Elder Bugs, Centipedes, Mole, Mouse, Occasional Invaders, Pantry Pests, Paper Wasps, Raccoon, Rat, Spider, Squirrel, Termite, Vole, Woodchuck, Woodpecker, Yellow Jacket, Insects : Bumble Bee, Chipmunks, Cricket, Earwig, Fruit Flies, Millipedes, Rodents, Shrews, Exterminator, Pest Control, Bug Eradication, Dane County, Wi, WI, Wisconsin,

I contracted AAAC Wildlife Removal of Madison, operated by Brian Williams, for wildlife removal…read moreservices at my home on July 22, 2025. Following completion of the work, property damage was identified that was not present prior to the service. The issues included spray foam overspray onto roof shingles, ridge vent shingles, and the driveway; lifting of the ridge vent associated with the application process; sealant applied near flashing in a manner that may affect drainage; shingle granule loss consistent with ladder placement; and damage to gutters. Additionally, contracted work was not completed as agreed--bat excluders specified in the work order were not initially installed and, after follow-up, were installed but have not been removed. I notified Brian Williams and AAAC Wildlife Removal of Madison on July 23, 2025. While the company returned the same day, the overspray and related issues were not corrected. Multiple additional attempts were made over the following months to resolve the matter. An inspection by the roofing contractor who installed the roof earlier in 2025 documented the condition and provided a repair estimate of $3,160, which was shared with the company. A claim was also filed with their insurance carrier and denied. To further assess the impact, I contacted the shingle manufacturer, Malarkey Roofing Products. They confirmed in writing that the spray foam overspray has damaged the shingles, cannot be removed without causing additional damage, and has voided the warranty in the affected areas. This documentation has been provided to AAAC Wildlife Removal of Madison and Brian Williams; however, the matter remains unresolved. Based on this experience, I cannot recommend this company. Prospective customers should proceed with caution.

Opossum in our garage. Their trap never caught anything, and we caught by hand ourselves…read more Additional fees to pick up their trap and even more fees if we would have moved the trap. Hidden fees upon hidden fees upon hidden fees. Never again!

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

I was happy to know that poison isn't the recommended go-to to solve rodent issues. Steve provided…read moreexcellent customer service with appointment notifications and onsite. He was professional and knowledgeable. He was able to help me find where the mice were getting in and how to fix the problem.

Excellent and prompt service from Steven. Had a red squirrel infiltrate our house through the dryer…read morevent and after one phone call, had a solution in place to take care of the little guy. Will definitely be telling everyone about the level of service our family received and if anything happens in our house again, Steven is the one I'm calling immediately.

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

Joshua is always promot, friendly and helpful. He is very professional and glad he is our…read moreexterminator. 5 stars

We had an insect and mouse problem. They sent the first tech out basically at dark. A little hard…read moreto do an inspection at that time. They put a few rodent traps in the garage (no bait) and a few glue traps in the basement. We called them to come out and increase the amount of traps as well as empty a couple others and spray for bugs. They did spray for bugs but nothing with the mice. Called again. Scheduled again. And they no call no showed. From the other reviews I would say that's par for the course. Went with Kwik Kill instead. They did cancel my services and gave me a 50% refund since they did do some services. I think that was fair. I gave them a second star for that.

See, the NOT RECOMMENDED FILTERED REVIEWS. I would hope my review makes it as an ELITE BADGE HOLDER…read morefor more than seven (7) years may you, the reader, know I'm not a plant nor a fake review. The employee that has come to my property at least four (4) times but only sprayed once is either 1. A naturalist that doesn't want to kill anything, 2. Ego stricken and wants to be the "Teacher" in all situations 3. Too embarrassed to just admit what went wrong and has yet to correct the issue or 4. The property limits their budget?!!?! Either way, all I know is the roach infestation has taken over a newly built construction of 80 units. This place just opened Fall 2018. Some renter moved in with roaches as a pet which is a petulant akin to a Biblical plague spring 2019 Then spray guy tried to convince me 1. It could be anything. 2. Get a picture 3. I provide a picture of a killed roach and then he needs a bug caught alive because the picture isn't any good. 4. Give him 2 samples that we captured alive after a lot of screaming and fear. .. just to be told he didn't have his contacts in... let him use the phone app to determine the species then then app couldn't Do it so he'll take it back to the lab. Y'all this ain't CSI. I've had trials with less evidence. Whatever, but he never followed up. Didn't say what he learned the species/kind is. I begged for spray this time. Seems like the spray made them worse. I couldn't go to the bathroom without shoes, lysol and my glasses. I left carcasses on the walls so he'd have plenty of proof they are all over. He swore they had to come from the construction. Nope. Last week's visit he announces he found the source. And, it's 2 units. I get instruction sheets to empty ever cabinet, closet and pull out drawers as they will return Mon. July 15th 12-3:30pm. This was provided less than 48 hours. I got it done and waited for their arrival to give booties to Cover their shoes and ask questions about why every unit didn't get this notice? NO ONE SHOWED SO I emailed the front office to learn... they sprayed certain units and exterior. Why did I get this checklist? No response to date. I don't know what is said between this company and management. I just know in the times in my unit, 1 spraying occurred and it wasn't neat nor did it limit the impact. No more traps are needed. I still haven't heard about those "lab" results. I'll update if and when things improve. See attached pictures + info.

I'm not sure where to start. We had called this company and told the gentleman (Thomas) that we…read moremight have a flea problem as we had found some fleas on a dog we recently dog sat for 5 days. The first thing he said was "I'm surprised your apartment office didn't call us"...okay maybe that matters financially or something, but that's the first thing they say? Okay moving on...he continued to believe I did not know what I was talking about with seeing a flea. He quite literally tested me, doubted me and questioned me the whole time. He said we wouldn't know if we were infest with fleas for a couple of months? With all the research I've done I completely understand what he is saying, however, we still wanted flea treatment. He has said that it could be bed bugs. First off, we don't have a bed and a basic research will let you know that beg bugs can certainly bite a dog, but cannot necessarily live on dogs. He proceeded to say "I'm happy to take your money, but I'm telling you now I think you'll be wasting it and if we come and don't find anything you don't get your $75 back". Again, I totally understand, but the way he said it was just so off putting. We ended up calling Terminix who also verified with us it was a flea in a very kind manner and they are coming today wth guaranteed work and I've been in touch with the man who will be doing the service all morning and he's been so kind and reassuring. I'm not sure if it's because I live in a little studio and it's not worth their time, or if it was a grumpy Monday, but what we were looking for was resolution and a plan (at what we told him would be any cost to us) and he made it worse for us. Buddy, I'm not trying to question or disrespect your "30 years" of flea expertise, but you need some schooling on compassion.