When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

The agents they have are good(some), but the company as a whole is not good. I worked there..In…read more2024 they had a mass exodus of over 70 agents and they advertise they have 146 agents but only have 60 agents. If you look it at all these reviews most of the agents are gone... as well they also only have about three reviews this year

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

We had the pleasure of working with Craig Paulson recently on an apartment search for my 21 year…read moreold daughter and friend. Craig was amazing. He spent a whole day with the girls on a search for the perfect apartment and neighborhood. They truly found it In the Upper West Side of Manhattan. The rental process was not easy but Craig stuck with it and did a ton of work behind the scenes to secure the property. The girls are so happy and so are the parents. Craig also made their day of apartment hunting super fun for them complete with a ride through the streets and park on City Bikes. I highly recommend Craig for any of your real estate needs.

Do yourself a favor before considering moving into any of Liberty Harbor's building: Google Peter…read moreMocco. Do your research and get educated about the massive amounts of corruption the owner of this property has been entangled with for decades. Read the reviews: the REAL ones, not the phony BS plaguing all of their platforms. Read the Reddits. Read the GlassDoor. Read the news reports. Read the court cases. I am disgusted at the way they treat the very people that pay their bills. If you think you're moving into the lap of luxury...think again. Things are constantly broken down, amenities are overrun, rents increase across-the-board 12-15%+, and property management DOES NOT CARE ABOUT YOU; THEY JUST WANT YOUR $$$. They have completely monopolized the are: they own their own internet company (which is awful) that you're forced to use (Hiper), they own the streets themselves, they own a Montessori school nestled between 2 of their connected buildings, so you will CONSTANTLY hear screaming children in the play-yard that is situated in the interior courtyard of the building and echoes throughout (and yes, year-round, all day, every day!). They also share the amenities with these school children (pools, basketball courts, etc) becuase it's another one of their sham companies that they own. There are constant move outs every month and tons of vacancies for a reason. Run, run away, run far and fast. This place is a joke and so are the people that run it; it's lipstick on a pig. Shiny finishes that break off in your hand, nice smooth walls that you can hear every single thing through, constant power issues, electric bills that make absolutely no sense, management accessing your apartment without consent "by mistake," rats, lantern fly infestations, lying leasing agents; the list goes on and on. All of the residents that have gotten past the honeymoon phase feel this way. I never imagined I would feel less safe in my own home than anywhere else, but that's exactly what living at Liberty Harbor has become. I was the victim of an unprovoked, anti-gay attack by another resident. During the incident, he repeatedly used homophobic slurs, threatened to murder me because of my sexual orientation, and encouraged his young child to "target that f*ggot with his gun" while we were at the amenity pool. The incident was reported in real-time. Building security responded, but failed to act so police were called. 3 weeks later, property management has done nothing. I am repeatedly told that they are "investigating," yet they have refused to explain what actions--if any--they have taken to protect the residents. Meanwhile, the individual who threatened me continues to live in the building, and his apartment overlooks the very amenity where the attack occurred, making it impossible for me to safely use one of the amenities I pay for every month. My lease specifically states that threatening other residents can result in immediate eviction. Yet after receiving video evidence, witness statements, security reports, and a police report, Liberty Harbor has failed to enforce the standards they require every resident to agree to. As a result, I now carry pepper spray every time I leave my apartment. I no longer use the pool or other amenities. I've stopped hosting my monthly business offering for fellow residents because I no longer feel safe inviting people into that community. The sanctuary that my home once provided has been taken from me. Luxury apartments aren't defined by rooftop views or expensive amenities. They're defined by whether management protects the people who live there. When a resident is threatened with violence because they're gay and management's response is weeks of silence, delays, and vague statements that they're "still investigating," that tells you everything you need to know about where resident safety falls on their list of priorities. If you're considering moving here, ask yourself one question: If something serious happened to you, would you trust this management team to protect you? Because they won't.

Mike and Wade are great concierge attendants ! We moved in a few weeks ago and they already…read moreremember us and inform is when we have packages as we pass by, they are very personable people and carry a high level of professionalism. Brian from the management company is also great as well he is very attentive and responsive! Helps to have a great staff when moving in somewhere. Thanks Jason and Sarah !

I had an excellent experience working with Eddie R. at Lexus of Bridgewater. He helped me find my…read more2026 Lexus RX 350h, and I couldn't be happier with the car and the experience. I had a lot of questions throughout the process, and Eddie was consistently patient, knowledgeable, and genuinely helpful. He never made me feel rushed or like I was asking too much, and he took the time to understand what I was looking for rather than simply trying to make a sale. He also went above and beyond in some really thoughtful ways. He wrote a note for my family, which was such a nice personal touch and something I'll remember. I would absolutely work with Eddie again and will be recommending him to my family. My husband already plans to go back to him when his 2012 Lexus eventually needs replacing. We've had a great experience with Lexus over the years, and their reputation for reliability is a big part of why we continue to choose the brand. Having someone like Eddie to work with makes the experience that much better. Thank you, Eddie, for making what can be a stressful process easy and enjoyable. I really appreciate all of your help!

Eight months. That's how long I worked with a salesperson at Lexus of Bridgewater--building trust,…read morenarrowing down the exact vehicle, and waiting for the right allocation. The vehicle: 2026 Lexus GX 550 Premium+ MSRP breakdown: - Base price: $70,750 - Packages & options: $4,891 - Delivery: $1,450 - Total MSRP: $77,091 Everything was aligned. Deal was essentially done. Then the General Manager steps in. Adds $2,500 over MSRP at the last second. And tries to justify it by saying: "You're getting a $1,000 Military Discount from Lexus." Let's call this what it is: You're not giving a discount... you're taking one away. You're marking the vehicle up above MSRP and then pretending a manufacturer incentive makes it okay--especially to a veteran who spent 8 months building this deal the right way. This isn't just bad business. This is exactly what's broken in today's car buying experience: - No transparency - No integrity in honoring deals - Sales relationships overridden by management greed - And complete disrespect for loyal customers and veterans Eight months of time, communication, and trust--wiped out in one move. Lexus of Bridgewater and its General Manager made their position clear: Profit over people. Every time. If this is how they treat a serious, ready buyer after months of engagement--imagine what happens to everyone else walking in. Do better. #Lexus #GX550 #CarBuyingExperience #Veteran #MSRP #Dealerships #Transparency #DoBetter #CustomerExperience

This dealership has restored my faith! The staff is so…read morewelcoming and friendly. They have really nice loaner cars, I didn't want my car back after driving them. They were very helpful, professional, knowledgeable, and went above and beyond to make sure my car was good as new and I was happy and safe to be on the road. I can't say enough good things about this place. Thank you Dominic and all the other staff members at Douglas Volkswagen, I am another loyal and happy customer.

Extremely disappointing experience with Douglas Motors VW…read more I truly regret buying my 2021 Volkswagen Atlas from Douglas Motors Corp. Less than a year after purchase, the check engine light came on, and after several visits, I was told there was carbon buildup on the intake valves -- a well-known issue in VW engines. What makes this worse is that when I first brought the car in, they cleared the warning light without doing any real repair, and told me everything was fine. The light came back the very next day. Then, instead of honoring their warranty or taking responsibility, they quoted me $1,400 + tax for a repair that should have been addressed during the warranty period. Communication with their staff was frustrating and inconsistent. Every time I tried to get straight answers, I got different excuses. The dealership seems more interested in pushing sales than standing behind the vehicles they sell. I've already filed a complaint with Volkswagen of America and the BBB because customers deserve honesty, not avoidance and blame-shifting. If you value transparency, accountability, and integrity -- please avoid this dealership. They treat customers like a problem, not a priority.

I jus recently moved into The Modern 800 building and I absolutely love it. Managment is very…read morehelpful I love Shawn and karen. The overnight concierges Lenny and Daivon are the best they always help me when I am in need. the maintenance staff are very good to be as well. I would give the modern 10/10 service!!!

Great location, beautiful views, awesome amenities, walkable neighborhood & parks nearby. Great…read morehiking trail nearby.

If I could give 0 stars, I absolutely would…read more I've been to Mini of Ramsey twice now -- once during the summer of 2025 and again just last week. Both times I showed up on time for my appointment, hoping for a good experience. I was greeted (not in the most friendly or professional way) and told to sit in the waiting area. I waited... and waited... and no one ever came to update me on how long the wait would be or whether anyone was even going to help me. Meanwhile, I watched other customers walk in, get greeted, and receive service right away. To be honest, I left both visits feeling a certain way. I don't like to think this way, but I can't shake the feeling that my ethnicity played a role in how I was treated. I never like to feel different -- America is everyone's country, and my money is just as good as anyone else's. It's disappointing because I drove 45 minutes each way to get there, genuinely excited to test drive and possibly buy my dream Mini Cooper. I even emailed the dealership afterward to express my concern. All I got back was an apologetic voicemail and email -- but no real effort to make things right. At this point, I've accepted that Mini of Ramsey just isn't worth my time or business. I'll still find my dream Mini someday -- but it definitely won't be from them.

I just picked up my 2026 Mini Hardtop. Terry Glattman was wonderful and I couldn't be happier. this…read moreis my second Mjni from this dealer. Higjly recommended

While I'm sorry to read the other reviews, and feel for the writers, my experience today was…read moreterrific. My g'f's MB was blowing much warmer air on the drivers side vs the passenger side (while AC was on). They scheduled the car for the next available appt, a week ahead, and I was third in line when they opened their doors for todays service. While speaking with Jamie, my service rep, I mentioned the center console had jammed stuck as well. He said he'd take care of that himself, and the techs drove away the car. 45 minutes later he came over and told me the status-they not only fixed the center console gratis, re-calibrated the climate control module, but also performed a factory recall repair/replacement of the cam solenoid, also no charge. Along with this they washed and vacuumed the car, and when I entered it not only had a paper mat on the floor but a cover for the steering wheel put on to keep it clean. On top of that, the waiting room had wifi, wall mount tv, and cold drinks in a wall fridge, full coffee bar with espresso, fresh fruit, bagels, assorted Danish, and fresh juices. Total cost-they had quoted me an hour for the diagnostic at the hour rate of $135. The bill came to $120. Quite reasonable, given that they washed and vacuumed the car and I ate enough for breakfast and lunch . . . I booked a just-about-due major service, hopefully my second experience will be as good. I'm usually quite critical on car dealers (read my shredding of Lexus of Edison) but these guys rocked today.

I CANNOT WAIT TO GET RID OF MY MERCEDES. If I could give this dealership zero stars, I would…read more My mom and I purchased two brand-new Mercedes vehicles within a matter of two weeks, and unfortunately, my experience has been nothing short of a nightmare. What should have been an exciting first luxury-car experience has instead been one problem after another. Within the first month, my mom's CLE needed FOUR new tires. My GLC needed a new tire, and the sunroof stopped closing properly. Then I was quoted approximately $900 for the vehicle's first service despite the car being under warranty. I have never owned a vehicle where the first service experience on a brand-new car felt this absurdly expensive. The service department, however, has been by far the most disappointing part of this entire experience. My GLC, which is only about a year old, began having serious electronic issues. Both screens would go completely black for extended periods of time, and the check-engine light would come on. When I contacted service about the check-engine light, instead of immediately discussing bringing the vehicle in for diagnosis, I was asked whether my gas cap was on correctly. I dropped my car off on Monday, August 24 at 7:30 a.m. The dealership did not begin working on it until AFTER the following Monday. My car sat there for approximately seven days before work even began. During that time, they could not even bother to charge the vehicle, despite charging being available at the dealership. After the service was finally completed, the dealership drove my car approximately 30 minutes to my office to return it to me. I received the vehicle around 1 p.m. on Wednesday, September 2. Approximately 25 hours later, I noticed a screw embedded in the tire near the sidewall--in an area that barely, if at all, makes contact with the road. Naturally, I immediately contacted the dealership and my service advisor. What followed was one of the worst customer-service experiences I have ever had. I was repeatedly placed on hold for roughly 20 minutes at a time--approximately three separate times--while trying to get someone to address the situation. After becoming completely fed up with the lack of communication and respect, I contacted Mercedes-Benz corporate customer care directly. The difference in customer service was night and day. The dealership refused to take responsibility for the damaged tire and would not cover the full replacement cost. I certainly was not comfortable paying approximately $500 for a tire I had every reason to believe was damaged while the vehicle was in or immediately after leaving their possession. The situation became so unnecessarily difficult that my mother ultimately had to get involved. I am 27 years old, and the vehicle is entirely in my name. I should not need my mother to intervene in order for a luxury dealership to take a customer concern seriously. Patty, the service manager, made an already frustrating experience significantly worse. I felt that my concerns were dismissed and that I was not being treated with the level of professionalism or respect I would expect from any business, let alone Mercedes-Benz. I was eventually told the dealership would only split the tire replacement 50/50 with me. That was not an acceptable resolution. I was also told I could not receive a loaner vehicle while the tire situation was being handled, leaving me essentially stuck waiting for the dealership to decide what they were willing to do. Thankfully, Rochelle at Mercedes-Benz Customer Care was phenomenal. She could hear how frustrated I was and treated me with compassion and respect from the beginning. She ultimately provided me with a $250 redemption code to cover my portion of the tire replacement. I truly cannot thank Rochelle enough. She understood that purchasing my first Mercedes after previously driving a Jeep was supposed to feel like an accomplishment--not something that caused constant frustration and stress. Unfortunately, the dealership itself completely ruined that experience. From the vehicle issues, to the delays, to the communication, to the service department's handling of the tire, I have been disappointed at virtually every stage of ownership. The sales experience, service experience, and overall customer service have all fallen dramatically short of what I expected from the Mercedes-Benz name. This was my first luxury vehicle, and because of this experience, it will very likely be my last Mercedes. The most frustrating part is that my Jeep Wrangler was genuinely easier and less stressful to own and service than this Mercedes has been. I will never purchase another vehicle from this dealership, and I cannot recommend it to anyone looking for the level of service and professionalism that should accompany a luxury vehicle purchase.

Nelson Mandela Saez and John Sweeney deserve a special shout-out!!…read moreThey both worked hard to get me an excellent interest rate and were never pushy but left me very convinced and confident!! I now am a happy new car owner bc they went above and beyond for me!! Nelson- I know you are new to this particular sales team but with your honesty and positive attitude you are going to make a commendable and successful career for yourself!! Thank you!! Alyssa

Back in June I purchased a 2023 that came with multiple issues within a two months of purchasing…read moreit I had to visit the service department over five times and they still couldn't get the issues correct. They were doing the bare minimum to service the car to keep me coming back. On the last visit before I decided to get out the I heard one of the techs talking about I have purchased could have been one of the that had had diagnostic fraud done on by someone no longer with the company. For a tech to say that is crazy and for the service manager, not to ever even come out one time to see what is going on due to me being at the service so many times. At that moment, I decided enough was enough and I asked and to in a different one. I was able to get into a new vehicle without a problem because they definitely do not want to lose the sale but I lost my $5000 down payment that I put on the first Due to me turning it in and the having so many issues that should have been corrected before even putting the car on the sales floor to sell. Got a 2026 Dodge and with problems with them. There's no communication I have to keep calling them and calling them to see what was going on with my plates. I kept getting the runaround being told that my plates were going to be shipped to me from being told that they can't be shipped to me that I had to pay for shipping. It was insane. I was driving around with expired temporary place due to their lack of communication. They was quick to make sure that they got me in a car to get me to sign and lock me deal, but couldn't communicate with me after everything was done. This place had been a fucking big joke. If I knew this bullshit was going to happen from the beginning I would've just went back to Toyota and got the car. I really wanted to begin with. Definitely wouldn't recommend this place to no one wants to deal with bullshit and headaches when paying for something. Take your money somewhere else.

I normally do not do reviews , but this one I had too....I just brought a new Nissans rouge…read moreplatinum on Monday... I had the best sale person to start with Robert Scott, from the beginning he was great. My car situation was far from easy. He did everything he had to do to make me happy not just make the deal. Once my deal was back in finance that was a whole another nightmare, but Jeison Javier Castillo with Robert worked hard when I say hard I mean hard for me .. I am so thankful , I meet them both the help they gave was unmatched. I would Recommend going to the dealer and dealing with Robert and Jeison 100%.. Thank you both and I hope the owners see this a realize how Lucky they are to have two of the best !!! Audrey Cheatum

Classic bait-and-switch. My wife called ahead to confirm a car was on the lot, but when she…read morearrived, they claimed it sold yesterday and tried pushing a different vehicle. Complete waste of her valuable time and deeply unethical. Buyer beware.