I bought my bike from this shop and they were very helpful in getting me on a bike that fit my…read moreneeds. I commute on my bike, so wanted it to be light, but also be able to carry what I need for work. Since buying my bike a year ago, I took it back in for an annual service and they made sure my bike was in good condition, and let me know that the bolt on my front tire was loose and to give it a check every now and again. So glad they we're looking out for my safety.

Changed their hours after telling me to come in the day I needed skate rentals (I told them I…read moreneeded them this weekend). Then when I showed up and they were closed, said via same email chain "On our websit clearly says we are closed Sunday." If you are closed 50% of the weekend then "come in same day" is a very poor recommendation to give a customer.

Quick, friendly, professional, knowledgeable help and fair prices. Bought a Specialized Pitch a…read morelittle while ago, and have been back for lights, water bottles, saddle bag etc and we are always greeted with a smile. Would definitely recommend for sales and service!

I posted this review yesterday. It was taken down by unknown forces. Here it is again. As this…read morebusiness says of itself, "We are the only full service electric bike store in Kitchener, Waterloo, Cambridge and surrounding area." In other words, they have a monopoly, --and they have the attitude to go with it. I had a deeply unsatisfactory experience buying new batteries for my old ebike here. Never again. It's worth the drive to Toronto, or wherever you have to go, to avoid Cycle Electric.

From the owner: We are the only full service electric bike store in Kitchener, Waterloo, Cambridge and surrounding…read morearea. We pride ourselves on knowing electric bikes. So much so, that we guarantee you will be satisfied with our products and services. We carry several brands of electric bikes and accessories. We always have tires, tubes, lights and batteries in stock to make sure you receive the speediest service possible. All of our products are backed by the best warranty in the business. We carry several brands of electric bikes including : BionX, OHM, eProdigy, Elby, Pedego, and others. Come in and test ride one for yourself. We put the E in E-bike. Are you having trouble finding somewhere to store your Electric Scooter for the Winter? We at Cycle Electric offer heated, secured and climate controlled Winter storage.

Used them during Covid-19 for basic bike repair and summer touch up. Called me three times saying…read morebike was ready, never was and had to bus across town each time. Their staff seemed all new and could not account for why it wasn't repaired in time or why I was called in when it wasn't finished. Owner is weird and aloof. Go to black arrow on Queen.

Top Notch Service and friendly staff. The bike I ordered was delivered when expected and was…read morebuilt/checked and available for me to pickup and enjoy for the weekend. I was also impressed with the "checklist" that was provided for all the checks that take place on a bike before delivery to customers. Very organized and professional. Dan had helped me out with purchasing the bike and was able to answer all my questions and guided me in the right direction for some additional bike accessories I was interested in. I highly recommend Ziggy's for your bicycle related needs.

I've used Tim's services @ VeloFix KW-Guelph for all of my bikes, including carbon frame road bike;…read morealuminum frame gravel bike; modern day carbon frame hardtail XC mountain bike; old time, steel frame no-suspension mountain bike; and e-bike. Everything from basic tune-ups, to helping me do the research to get all the right components to install QuarQ power meter on the carbon road bike. Tim has been very friendly, honest, and provides outstanding service. I'm now a regular customer of Velofix, and would highly recommend Tim's services.

What a great way to get your bikes fixed. No hassle of…read moregetting them to the shop. It's quick it's easy and he was very honest and professional. Highly recommended. Nic

Thank you Rob for coming to my home to check my bike and show me how to adjust my brakes. Best of…read moreall you didn't charge me. Not only are you a volunteer fireman, you are a breath of fresh air in this world today. Thank you again. You deserve 10 stars in my book.

Had a problem with my Yamaha snowblower and Randy took the time to walk me through several…read morepotential fixes. When none of the easy things I could do in my garage worked worked their tech guys fixed the problem quickly in their shop. Very satisfied and will recommend them to my friends.

sales and service team here are incredible. James went above and beyond, helped us out amazingly in…read morea pinch after store hours