Really bad service. I got my SUV car hit in that place and Matthew E. the business owner had the…read morenerve to accused me saying that my car was scratched before or hit in any grocery store. They are not careful during the process of oil change and leave missing pieces or loosen bolts. As soon as I complained about it, Matthew was rude to me, yelled at me and said my Hyundai Tucson 2010 was a shitty car whit a bunch of plastic underneath in front all customers. Matthew arrogance and Ego are huge. They overcharged and demand to change things that your car doesn't need. So, if you are a woman, please find a better place where to go. Be aware that mechanics have a lot knowledge about cars and some just want to take advantage of your kindness and wallet. Always look for 3 different quotes before making any decision.

Recently I took my car into Automotive Edge Kitchener and was disappointed as they tried to up sell…read moreme on services and parts that I did not need. For example, their diagnosis on my brakes was simply not true. I am confident this was just an attempt to sell me on brakes. A headlight diagnosis was that I had a blown bulb and there was labor required to remove the headlight assembly when in reality it was simply a blown fuse. Following this, I had the work completed elsewhere to satisfy everything they had listed for the car to pass a safety inspection. When I returned for the re-inspection they simply refused to give my car a safety and came back with a new list of things they were unhappy with that apparently required repairs or changes. This garage tries to make things seem worse than they are to get business. In the end, I did receive a refund for the cost of the safety which I am thankful for. However, there was no respect for the time that I spent satisfying their requirements for a safety certification and dealing with made up issues that were not of concern. When performing a safety inspection on a car there is a schedule that you must follow. If the car meets the standards specified it is safe to be used on the road. I can't understand how you can have your own set of standards and then not honor the repairs that you had requested. I would avoid this garage and not go back, I hope you avoid the same mistake I made.

Respectful and friendly, PTH Auto is the only shop in this region I trust- the team there considers…read morequality, safety, and price with each service. Thanks Colleen and Ryan!!!

Great local and independant garage. We've been taking our…read morecars there for a long time. Collen is so pleasant and efficient and the owners are very competent and honest. That place is a gem.

I called Jason at 430pm and told him my car had been swiped in a parking lot. He told me to come…read moreright in and fixed it on the spot. Was done in 20 minutes. I had to twist his arm to take a small payment and the work was done perfectly. Highly recommend!

Been here sveral times over the past 8 years. Friendly, professional and honest service every time…read more Highly recommended. A+

Great outlet to buy tires. New or used all sizes. Owner Riyaz and mechanic are very friendly.read more

Best tire service ever. Traveled along way to get there, was greeted by staff who where very…read moreknowledgeable and helpful. This family business was extremely busy, when a shop is busy like this, you know they are doing something right!! Was very confident with them, and felt safe when I left...made my mother's day weekend!! Highly Recommend them!!

There are only a small handful of amazing, completely trustworthy, no nonsense auto repair places…read morein KW, and Byma's is in that group. Knowledgeable advisors and tech, friendly staff, absolutely fair pricing, patient and willing to explain the details, frequent communications, and did I mention friendly? Yup, this place has it all. Honest, hard-working, efficient, owner right there, and willing to tackle the unusual problems (like finding out my Toyota was France manufacture hence needing different parts and getting that done quickly) with a smile. Highly recommend them for auto work from tires on up. Thanks for the always great work, Byma's, and shout out to Mike B.

BYMA'nın Tire & Auto'su bir kabus oldu. Bir Ford C-Max Hybrid SEL'im var ve park ettikten yarım…read moresaat sonra geldiğimde arabam çalışmıyordu. Kurumsal ve hibrit araçlar için profesyonel olarak tavsiye edilmeme rağmen, deneyimim tatmin edici olmaktan uzaktı. Aracımı 24 Mayıs 2024'te BYMA'nın Tire & Auto'suna getirdim ve 3 Haziran'da teslim aldım, ancak hiçbir şey yapılmadığını gördüm. Aracın tamir edilemeyecek durumda olduğunu iddia ettiler ve benden 2500 dolar talep ettiler. Sorunu 10 gün içinde tespit edememeleri nasıl mümkün olabilir? Beni her gün aradılar ve sorunu teşhis etmek için daha fazla zaman istediler. Günümüzün ileri teknoloji çağında, bir arabanın sorunu bir günde tespit edilebilir ve onarım maliyetleri derhal tahmin edilebilir. Onlara tamamen güvendim ama beni hayal kırıklığına uğrattılar. İki çocuğum var, eşim çalışmıyor ve eşimle geçimini sağlamaya çalışan bir öğrenciyim. Şu anda işsizim ve kiramı ödemekte zorlanıyorum. Şimdi, 2500 dolarlık bir kredi kartı faturası ile karşı karşıyayım ve bunu nasıl ödeyeceğim hakkında hiçbir fikrim yok. BYMA'nın Tire & Auto'su merhamet göstermedi ve bana büyük sıkıntı verdi. İndirim talep ettim ya da bir yöneticiyle konuşmak istedim ama ikisini de reddettiler. Davranışları profesyonelce değildi ve katıydı. Haklarımdan vazgeçmeyeceğim. Benden aldıkları parayı hak etmiyorlar ve umarım vicdanlarına ağır gelir. BYMA'nın Tire & Auto'suna gitmemenizi şiddetle tavsiye ederim. İşlerini düzgün yapmıyorlar ve onlarla yaşadığım deneyim büyük bir hayal kırıklığı oldu.

These guys are incredible. We have been bringing our vehicles to Water Street Auto since the '90s…read more We moved from Cambridge in 2014 to a city an hour away but we still bring our vehicles to them --- several times we've even had to have a tow. Trust is everything! Our vehicles are older and these guys keep 'em running & safe on the road. Won't ever go anywhere else. They're the BEST, bar none!

Seriously, one of the best auto repair facilities I have ever been to! And, I've been to lots!…read more They are honest, friendly, happy to help and have the best manners! Always happy to check out my issues and never a cost! They truly are honest which unfortunately is not the case with most dealerships! Love this place and the employees are the finest! Thanks so much for your help always!

Went to this garage based on lots of positive feedback and wasn't disappointed. Very friendly and…read morehelpful staff and very reasonable fees. I'll be using them again.

I needed my breaks done asap because my callipers were completely seized, these guys got me in last…read moreminute. Not only did they squeeze me in right away, but they were also super fast, reasonably priced and extremely friendly. Excellent customer service, and an exceptional experience, will be returning for sure!

Very reliable and honest. Prices are reasonable and I've never felt gouged or ripped off. Jason and…read morehis team are great

After getting an estimate and waiting over 1 week for repairs, Jason refused to do the repairs and…read moreleft us hanging.