I've been using Portrait Innovations for holiday/special occasion/family photos for years now. I've…read morenever had an issue with the pictures I've received, the customer service I've received, or anything else. They do try to get you to buy as many pics as they can - I mean, that's their job. But I've never had anyone who was overly pushy and that didn't understand the word "no." Prices are reasonable - my last visit I paid $95 for a CD of all photos taken during the session, a special effect 8x10 photo, 3 sheets each of 3 different poses (9 sheets total), and 20 holiday cards. Also, they email you a link to access the photos and you can share on FB, email, etc. The wait times are always good, even near the holidays. My appt was at 11:30 and we began taking pictures by 11:40 or so. I truly love their work, I like the convenience of being able to get the pictures the same day, I love their professionalism, and I will continue to use Portrait Innovations for my family photos.

I scheduled my family for a photoshoot at Portrait Innovations in Bel Air, MD on a Sunday in March…read more I called several times in advance to make sure I understood the $300 package and process. However, despite my efforts, the process was a nightmare from start to finish. I arrived at 3:45pm for the 4pm appointment. Most of the members of my group arrived by 4pm as well. Dani (Danette) was our assigned photographer. When I advised her that some members of my group would be late (something we take responsibility for), she said that she would not take any photos until the entire group had arrived. I explained that, for the sake of time, some of the smaller group shots could be taken since all members of those parties were present. She refused. When placing everyone for the large group photo, Dani complained that everyone in our group was a similar height (as if this is uncommon or otherwise intentional). She did not have enough stools or techniques to place us so everyone's face could be shown. This is evident in the large group shot because not everyone's face is visible. She assured us that we could all be seen by her camera but in the final photos someone's face is absolutely obstructed. Adding to this unprofessionalism is the fact that Dani herself almost fell off of a chair when trying to take this photo. She was sweating, out of breath, and overall seemed out of her league. I am not sure why I was told Portrait Innovations could accommodate a group of our size if your staff lacks training and your facility lacks the necessary resources. Because Dani refused to start our session on time, we did not end until almost 7pm. Several members of my family could not stay for a 3 hour photoshoot so we were unable to get all of the groupings we wanted. At no point during ANY photo did she have anyone to tilt their head, move closer, etc. The entire process was sloppy and this is evident in the disappointing photos that resulted. As for the printed photos, the lighting on most of them is very dark and I was not given the choice of the colored background. Dani made this decision without consulting me and refused to change it when I expressed my disappointment. In addition, the photos were not lightened as I requested and, after two weeks of waiting, the photos still had not been edited or photoshopped as promised. This nightmare of an ordeal lasted 3 weeks. I regret doing business with this company and would not recommend any Portrait Innovations services to anyone I know.

This company is a disgrace. They took a photo of my kid and it was timed completely wrong. It is…read morethe worst photo I have of her. They have no basic pride in their work. It isn't like the old days where pictures were on a film. With a digital camera they can take pictures until it is done right. Use this company if you want your special moments ruined.

My experience working with Tetrad Opus was 5+ stars - absolutely fantastic, professional service…read more Krystle did our engagement and wedding photos during the fall seasons and captured the beautiful light and the natural look of my family's farm. We are absolutely thrilled with the photos, and so is my family. From an organizational perspective, they are just as talented as their photography skills. Erin sent me contracts promptly and, when COVID changed our plans, she sent us the revised documentation quickly. We knew what to expect and the whole experience was straightforward. My brother referred me to Tetrad Opus after he and his wife had Krystle take their 2017 wedding photos. My family is very happy with Krystle's services and also the affordable price in an industry where it's difficult to find quality photography without blowing the budget. A true gem of a company -Caitlin

Once again, Tetrad Opus Photography & Make-up Artist (Krystle) has worked her magic!!…read more Make-up Artist: Krystle is a phenomenal makeup artist and photographer!! I would absolutely recommend her to anyone who is seeking a professional for any occasion. She offered some great makeup tips/advice that were very helpful for my complexion, and I can't wait to try them myself. I was very pleased with my results, and would definitely "continue" to use her services. Krystle loves her job! She will take all the time needed to make you look perfect! She explains how she is applying the make-up and the products she is using. She is very professional and knowledgeable with cosmetics. She can recommend brands and colors that are right for you. She excels in professional application skills and also provides tips and tricks to clients. I highly recommend her services! Photographer: Krystle, the photos of our Vow Renewal are so natural and you have captured our overwhelming feelings from the day. The photos brought back many intense emotions - from tears to laughter - we cannot thank you enough! Such amazing captures by you- a spectacular end result. I particularly like what you did with my wedding dress, shoes, perfume, rings, etc., so creative. Much love and appreciation! Phillip & TeResa Byers

Justin is such an awesome photographer to work with! He made me feel so comfortable I could make…read morefaces, be goofy and relaxed! It wasn't awkward one bit! He is very reliable, delivered all the images quicker than promised (quick turnaround)!! (Also the photos are super high quality!) I first met Justin last year (2016) and loved how the pictures turned out! I have some amazing portraits (advertising styled) and action shots for my website. I really LOVE the pictures he stitched of me bouncing the golf ball! It shows my fun side, yet very professional and I look good! SUPER satisfied on how I look! Justin captured a lot of good moments where one can see how I love doing what I want! Also took some amazing intense action shots where one can see a lot of details! So I am back this year to get more pictures taken by Justin. I want to make a portfolio and update my website! I highly recommend Novak Photos for any types of photo shoot whether it's athletic portraits, professional headshots, family portraits, business websites, I mean pretty much anything for professional photography!!!!

Justin does an amazing job and is extremely talented! I have worked with him for professional head…read moreshots and an on-site shoot at the beach. He has a great eye and is very detail oriented especially when it comes to lighting which is hugely important. I definitely recommend him! You won't be disappointed in his work.

I reached out to April and Steven for an outdoor session with my very active 2yr old boy and…read morecouldn't be happier with how things turned out. Steven is a superb photographer for children - my son didn't stop moving for one second and Steven went to great lengths to make sure he was capturing the energetic sprit of his subject :) The quality and candidness of the photos were absolutely what I was looking for. April was wonderfully responsive and helpful when I had to change dates/times for our session. Definitely worth every penny and looking forward to working with Steven and April again in the future.

April and Steven took beautiful pictures on our wedding day, and the value you get for your money…read moreis just incredible: two expert photographers all day for a really low price. We had an engagement shoot as part of our package, which was really helpful in getting to understand their style, and for just learning in general how to have pictures taken of us. We got more comfortable making suggestions, creative in interpreting their ideas, and more willing to try new things. If we were uncomfortable trying something, they didn't push us at all. On the wedding day they were totally prepared for every eventuality. April hung out with me for getting-ready photos, while Steven was with the groom. They both seemed to have our shot lists and timelines memorized because they nailed everything. They also had all kinds of supplies for keeping us looking our best. We didn't have any spinach-teeth but I have no doubt they had floss just in case. They were always available to run over to take a group shot on request, but otherwise were completely unobtrusive, especially during the ceremony. The pictures themselves were awesome, and when I consider they had to contend with the ill-timed camera flashes of my photo-crazy relatives, it's even more of a miracle. One particularly difficult set of shots was trying to get all 100 guests into one picture. Getting our families to do anything coordinated is like herding cats, so I was super impressed that Steven managed to get everyone in the picture, and everyone looking nice! There was also a lot of creativity going into the "detail" pictures, and efficient use of time: April used the light and nice features of my parents' house to take pictures of my dress on a hanger, and my jewelry and shoes, while I did my sister's makeup. Steven took pictures of the rings and invitations while the groomsmen did some venue setup. One of the ring pictures, I have no idea how he did it--it looks like it was taken in a studio with carefully controlled lighting to make them glow from within against a completely shadowed background. They had our photos ready right on time per the contract. Communication was great too: they put our photos online and mailed the DVD of digitals at the same time. That made them easy to share and make prints of. We're so happy with how they turned out. Our parents apparently carry the albums around to show their friends and co-workers, so that might be a downside?