I've been using Portrait Innovations for holiday/special occasion/family photos for years now. I've…read morenever had an issue with the pictures I've received, the customer service I've received, or anything else. They do try to get you to buy as many pics as they can - I mean, that's their job. But I've never had anyone who was overly pushy and that didn't understand the word "no." Prices are reasonable - my last visit I paid $95 for a CD of all photos taken during the session, a special effect 8x10 photo, 3 sheets each of 3 different poses (9 sheets total), and 20 holiday cards. Also, they email you a link to access the photos and you can share on FB, email, etc. The wait times are always good, even near the holidays. My appt was at 11:30 and we began taking pictures by 11:40 or so. I truly love their work, I like the convenience of being able to get the pictures the same day, I love their professionalism, and I will continue to use Portrait Innovations for my family photos.

I scheduled my family for a photoshoot at Portrait Innovations in Bel Air, MD on a Sunday in March…read more I called several times in advance to make sure I understood the $300 package and process. However, despite my efforts, the process was a nightmare from start to finish. I arrived at 3:45pm for the 4pm appointment. Most of the members of my group arrived by 4pm as well. Dani (Danette) was our assigned photographer. When I advised her that some members of my group would be late (something we take responsibility for), she said that she would not take any photos until the entire group had arrived. I explained that, for the sake of time, some of the smaller group shots could be taken since all members of those parties were present. She refused. When placing everyone for the large group photo, Dani complained that everyone in our group was a similar height (as if this is uncommon or otherwise intentional). She did not have enough stools or techniques to place us so everyone's face could be shown. This is evident in the large group shot because not everyone's face is visible. She assured us that we could all be seen by her camera but in the final photos someone's face is absolutely obstructed. Adding to this unprofessionalism is the fact that Dani herself almost fell off of a chair when trying to take this photo. She was sweating, out of breath, and overall seemed out of her league. I am not sure why I was told Portrait Innovations could accommodate a group of our size if your staff lacks training and your facility lacks the necessary resources. Because Dani refused to start our session on time, we did not end until almost 7pm. Several members of my family could not stay for a 3 hour photoshoot so we were unable to get all of the groupings we wanted. At no point during ANY photo did she have anyone to tilt their head, move closer, etc. The entire process was sloppy and this is evident in the disappointing photos that resulted. As for the printed photos, the lighting on most of them is very dark and I was not given the choice of the colored background. Dani made this decision without consulting me and refused to change it when I expressed my disappointment. In addition, the photos were not lightened as I requested and, after two weeks of waiting, the photos still had not been edited or photoshopped as promised. This nightmare of an ordeal lasted 3 weeks. I regret doing business with this company and would not recommend any Portrait Innovations services to anyone I know.

My experience working with Tetrad Opus was 5+ stars - absolutely fantastic, professional service…read more Krystle did our engagement and wedding photos during the fall seasons and captured the beautiful light and the natural look of my family's farm. We are absolutely thrilled with the photos, and so is my family. From an organizational perspective, they are just as talented as their photography skills. Erin sent me contracts promptly and, when COVID changed our plans, she sent us the revised documentation quickly. We knew what to expect and the whole experience was straightforward. My brother referred me to Tetrad Opus after he and his wife had Krystle take their 2017 wedding photos. My family is very happy with Krystle's services and also the affordable price in an industry where it's difficult to find quality photography without blowing the budget. A true gem of a company -Caitlin

Once again, Tetrad Opus Photography & Make-up Artist (Krystle) has worked her magic!!…read more Make-up Artist: Krystle is a phenomenal makeup artist and photographer!! I would absolutely recommend her to anyone who is seeking a professional for any occasion. She offered some great makeup tips/advice that were very helpful for my complexion, and I can't wait to try them myself. I was very pleased with my results, and would definitely "continue" to use her services. Krystle loves her job! She will take all the time needed to make you look perfect! She explains how she is applying the make-up and the products she is using. She is very professional and knowledgeable with cosmetics. She can recommend brands and colors that are right for you. She excels in professional application skills and also provides tips and tricks to clients. I highly recommend her services! Photographer: Krystle, the photos of our Vow Renewal are so natural and you have captured our overwhelming feelings from the day. The photos brought back many intense emotions - from tears to laughter - we cannot thank you enough! Such amazing captures by you- a spectacular end result. I particularly like what you did with my wedding dress, shoes, perfume, rings, etc., so creative. Much love and appreciation! Phillip & TeResa Byers

Justin is such an awesome photographer to work with! He made me feel so comfortable I could make…read morefaces, be goofy and relaxed! It wasn't awkward one bit! He is very reliable, delivered all the images quicker than promised (quick turnaround)!! (Also the photos are super high quality!) I first met Justin last year (2016) and loved how the pictures turned out! I have some amazing portraits (advertising styled) and action shots for my website. I really LOVE the pictures he stitched of me bouncing the golf ball! It shows my fun side, yet very professional and I look good! SUPER satisfied on how I look! Justin captured a lot of good moments where one can see how I love doing what I want! Also took some amazing intense action shots where one can see a lot of details! So I am back this year to get more pictures taken by Justin. I want to make a portfolio and update my website! I highly recommend Novak Photos for any types of photo shoot whether it's athletic portraits, professional headshots, family portraits, business websites, I mean pretty much anything for professional photography!!!!

Justin does an amazing job and is extremely talented! I have worked with him for professional head…read moreshots and an on-site shoot at the beach. He has a great eye and is very detail oriented especially when it comes to lighting which is hugely important. I definitely recommend him! You won't be disappointed in his work.